Purchased a pair of LED headlights for my car, from 'LED Leader' in China. http://www.aliexpress.com/item/2015-Newest-4th-Gen-60W-8000LM-Kit-ETI-LED-Headlight-30W-4000LM-9006-HB4-9012-Bulbs/*******903.html
There were supposed to come with a 2 year warranty. One of the lights died after just a month. I tried emailing the seller with no response. I also contacted customer service, and still no response. My credit card company won't reimburse me for car parts. Basically, I'm out $50 US. WILL NEVER BUY OR RECOMMEND ANYTHING FROM ALIEXPRESS EVER AGAIN! TOTAL SCAM!
Terrible reviews. Why would I want to buy from you? Get off of the American websites! Buyer beware buying from Asian merchants...
Very satisfied with the level of service provided by the seller, good item in a reasonable price.
Will recommend to friends too.
Nice product, cheap price, free shipping yes it took 3 to 4 weeks to be delivered.
I have no problem with them
Do not be tempted to Buy. Purchase protection policy is a fraud, customer satisfaction is zero and vendors are selling you garbage.
Buy any "made in China" consumer goods directly from China. All purchases are Escrow protected. Customer service helps in case of complaints
Product is beautiful and great. Good quality and touch.
Very well done. Thank you so much. Will buy more from your store
Never buy any expensive item which has one year guaranty. If it stopped worked before you never got replacement nor money back
Very good website for shopping, and buyer protection policy works fine. Really one of the best, better then all other shopping websites.
Products of the highest quality that arrive quickly and with the greatest care in logistics at a price well below market prices.
AliExpress is a very good online marketplace with lots of products and very fair pricing, I really love it so much.
Seller promised 60 days On Time Delivery Guarantee, I waited 75 days and not receiuved. After claiming Refund Dispute Team told me they have right to extend this time 15days and asked me to wait 88 days! This is unbelivable! It is written that Payment will be refunded if not received in 60days, I wait 75days, they tell me that i must wait more 28days (60+28=88days)! Dont trust Aliexpress and On Time Delivery Guarantee!
I placed an order for 2 pair of sneakers to Datong shoe store from Aliexpress for $45.53. My order number is: **************. Seller sent me wrong shoe models. I open a dispute with Aliexpress and sending in 3 pictures as evidence. The first 2 pictures are original pictures seller posted in his listing. The 3rd picture depict the shoes I received. I ordered shoe from picture A and seller sent me shoe from pictures B. Aliexpress admits seller did send me wrong shoe style then they add because the shoe color (?) are right, I will only entitle a partial refund of $9.11. A $9.11 refund for $45.53 two pair of wrong shoes models? Aliexpress must be crazy or a very sick joke. Aliexpress buyer protection is a very sick scheme scam. Aliexpress team also said If I want a full refund I have to ship the shoes back to China. Aliexpress is very sick place and Aliexpress team are a bunch of profestional crooks. I'm looking to appeal this case on other venues such as Aliexpress on BBB, Aliexpress on Facebook, Washington buyer protection agency and on other venues such as sitejabber.com. I like everybody to knows Aliexpress buyer protection is a very sick scheme scam and aliexpress team are a bunch of profestional crook.
One of the best reels ever.The mechanics are similar to the majority of his brothers, but the CNC machining is a pleasure to taste, a delight for those who hnow to appreciate. Tank you.
Uno dei migliori mulinelli in assoluto. La meccanica è simile alla maggioranza de suoi fratelli in commercio, ma la lavorazione a CNC lo rendono unico, è un piacere tutto da gustare, una delizia per chi la sa apprezzare. Grazie
Free shipping /40tubes 2Collectors for 300L Smart Split Pressure solar water heater / Double exchange 3 year parts warranty; Price: US $1,456.00 / piece
AliExpress company: Meimei Han, Order NO: ************** Order Time: 08:38 Oct. 02 2014.
They didn't only send me the wrong product (a 25 tube solar collector instead of a 40 tube collector), but many of the tubes sent were broken and useless to me because of very sloppy packaging.
They delayed the shipment over 35 days so I lost buyer protection! When I complained in time (before expiry), they told me that there is nothing to worry about and I would receive my Solar Hot Water Heater in time. Foolishly enough I trusted them.
When the damaged goods arrived in Canada, I was forced to pay the Ocean Freight, even though it was advertised as free shipping to the next port in Canada. Even on the Bill of Lading I received it was clearly written "Freight Prepaid"!
Later on (when the shipment was underway) I received a second Bill of Lading stating "Freight collect"! This second BOL was issued and signed by the same company on the same date as the first one! (It cost me an extra 399.00$ CD)
All my many complaints by e-mails were ignored from one shipping agent to the next, even though I always submitted names and documents to all parties involved.
The whole process took more then 4 month now and it still didn't change anything.
Horrible experience with aliexpress, they dont care about the sellers, horrible money scammers and never received my product I paid for.
Very cute rings love them, my niece is exited, will order more for sure
Thank you seller for the gift :)
Product arrived at the destination before the deadline, very well protected. Excellent salesman. Highly recommend and will buy again. Thank you.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.
AliExpress has a rating of 2 stars from 8,020 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AliExpress most frequently mention customer service, tracking number and credit card. AliExpress ranks 383rd among Wholesale sites.