Banggood

This shopping site handed out coupons.
He gave me a $ 150 discount coupon over $ 300 and I bought the drone. Site order canceled because the product came cheap. When I asked the reason for the logistics problems said could not explain. Many times before the cargo came to my address, deceiving people by lying.

Banggood is ok. Nearly always the product arrives. If not, you will usually get help. Shipping is very slow, sometimes just like 3 weeks to Europe, sometimes like 3 months. If the product comes from a European warehouse, then within Europe the shipping is usually less than 1 month. Shipping prices has gone up radically during this last year 2020.

http://www.sitejabber.com/reviews/www.banggood.com#2175

Based on this experience, I proved myself right, & shame on me for being sucked in by cheap prices.
NEVER AGAIN.

EDIT: I waited well over 30 days for a bag that never arrived.
Emails back & forth to customer service, always telling me to "wait with patience", now I have my money back & I will not bother with banggood ever again.

Katherine L, what's the point in investigating the case? There is no case!
I received one of the 2 items I ordered, I got my money back for the one that didn't arrive, so who cares. At this point I am not owed anything.
The pisser is that I really wanted that second item, being a bag, as I have one like it but it's wearing out.
We learn from our mistakes. I refuse to hand over my money & simply wait with my fingers crossed that what I paid for actually arrives.

EDIT: & banggood are still spamming my email with offers... hahahahaha, as if I'm ever going to bother!

I ordered a ring from them and it came quickly and was downright very good quality for the 2$ and free shipping I paid. However. Be warned ladies... the sizes for clothes are VERY inaccurate... they are made to fit very TINY bodies... no matter what the size says. I ordered an XL shirt for myself ( I wear a size 10) and my 12 yr old skinny grand daughter couldn't even wear it ( she wears a size 1). So I will NOT order clothes from this site again however the jewelry seems ok.
I would suggest: if you really want clothing from them order something very inexpensive so you can gauge the size differences. Buy something you don't plan to return.

The item I received was exactly as described, and was received faster than expected and undamaged. I gave Banggood another chance after several items I received previously were damaged in shipping. Boxes should be used sometimes instead of bags due to items getting crushed.

Took me a long time to save the money to buy the product I ordered from Amazon. They sent me to banggood.com It's been exactly 2 months and 2 days since I placed my order. The product was sent back to them the first month. The only way they or I knew is when I asked where it was. I tried to cancel the order then but they ensured me it would be delivered in 10 to 15 days. 1 month later the package is still in China... Have contacted Paypal for help. They said to work with them some more. Iam waiting one more week. And then demanding my money back. All their chat lines and e-mail say "You No worries" while having a picture of what looks like a american guy named Mike. I saw the exact same complaint on this website. Will never again purchase from them "No worries".

I have 4 failed products and some girl named Niki sends me encrypted messages trying to duck and weave a warranty claim saying they only give a 6 month warranty even though everyone else gives a 1 year warranty 6 Months is not enough when the products take 4 months to get to your door

Don't answer email when an item is missing. They also send incomplete order and substitute product with a cheaper one. They don't publish your review even the positive ones. IT is a waste of time to write products review. Don't buy anything expensive.

I only buy items between 1 and 10$ because I have no trust in their customer service. Banggod aliexpress are the same the no customer support. I will go back to aliexpress their price are cheaper.

Shipping to Canada are too ling over 2 month and sometimes even longer. Buy only what you can afford to lose

Do not buy from this seller. Purchased an LED light strip with remote control and remote receiver. Received the light only. Complaint to paypal, returned the parcel in my cost but no refund was issued. Very poor communication, they do not respond to the emails. I lost the item price and the shipping back cost.

I wrote on my parcel not being delivered last week, after being assured that it will arrive in 25 days I am still waiting for it. I can only track it up-to Guangzhou terminal and that is all. I am beginning to get worried as it was a special present for a birthday coming tomorrow.

I order stuff over 145$ From them. This been 13 days and my order has not been shipped. I emailed and in reply they said i items was out of order so i asked them what ever is available. Please send it to me and still they didn't ship it. Im going to call my bank for refunds today enough if enough.

Order ******* purchased mobile on 18 march till today not received customerservice trained to ask customers to keep on waiting until they find out they have been cheated products dont arrive tracking never updated bad site to buy from

I have ordered quite a bit from them, and I find that, especially with electronic items, most of the products may work fine for a while, but most fail within a few weeks. Some products, such as a digital wrist watch have quirky defects that make me think they were factory rejects that were meant to be discarded. Other electronic items I have gotten burn out quickly, or fail to work at all. It could be just a lack of proper testing and quality control, but I wouldn't expect to get so many lemons just by chance.

Prices are great but the products are kinda hit and miss. You can tack on several days to whatever they say the shipping is (processing time?) but that is not a big deal. Where they lose me is customer service.
I have made several orders and in the last one I received 2 broken items (one of my previous orders had an item damaged but useable). I emailed them (the live chat NEVER works, go try it now and see!) and after several rounds of emails and a video they requested they apparently forwarded the correspondence to some french company that is their supplier. The french company of course said contact whomever I bought it from.
Right now I am on my second round trying to get my broken items replaced. So far they asked for a video of the item (again) and then closed my ticket. Sooo yeah, if you see something neat and are willing to never see some money again maybe give them a try, otherwise I would pass.

I ordered 2 dresses per their size chart, size XL. I received dresses that were way too small. I would say they were S or XS. Customer service then began to play games with me re my complaint of wrong sizing. I sent one picture of the item as they instructed re bust size. They they wanted another picture of another portion of the dress. This went on and on until I contacted my credit card asking them to take this charge off my card. They did. This is a dishonest company.

Never ever buy shoes at Banggood: if they fit, wonderful. If they don't, be prepared to answer 8 mails from "customer service" that asks you to measure each and every toe, the distance between toes, to send pictures of your feet, and many other surprising inquiries. After the 8th mail, I understood nothing would convince them to accept the fact that although I chose my shoe size correctly, the shoes didn't fit. I still have them and I am ready to give them to whoever is interested!

The worst customer experience I have ever had. I placed an order that was never delivered but DHL claims they delivered it, but no one came to my house that day. I paid for the insurance and the expedited shipping but none of that seems to matter to banggood. I have contacted customer service dozens of times and not once has anyone there been helpful or understanding. This will definitely be the last time I ever shop at such an unprofessional and poorly run establishment. Buyers be ware. BBB rating F.

Ordered 2 packages. One shows up in a garbage bag and the products damaged. The other one says parcel delivered successfully but nothing shows up. I go to the post office to ask about it and the tracking number is not the proper tracking number so they cant look it up... i email bang good again and they send me this email..."

"If there is no your parcel, please ask claims from post office, we are sorry we cannot deal with this problem, thanks a lot.

Best regards,

Tiko"

Mind you i did pay extra for shipping insurance that covers damaged and lost items. Save yourself the trouble and buy elsewhere.

I bought pants from Banggood. The pants are made of very cheap material, they're huge even though I got medium (I've always been medium), and they look absolutely nothing like what is advertised. I wouldn't even pay $1 for these pants, and if I could give 0 stars, I would. I have been back and forth with this company to return the pants and that is not an option (they keep emailing back asking me to do the same things as before--take pictures, send the codes, etc.)! It doesn't sound like they're a legit company.

Very unhappy with this company, bought an item from its associated ebay seller (yoopar) only to realise instantly that i bought the wrong item, sent yoopar a message immediately asking for cancellation and a refund, no reply, but within minutes the item was marked dispatched, then hours later i received a message basically saying "tough luck we already sent it" so the seller had no intention of giving me a refund, he took my money then laughed at me, very annoyed! I will do everything in my power to shut this company down!

Order nr. *******

I cancelled an order right after shopping. Customer Service told me via life chat, I would get my refund within a few days. 4 days later I got info, that the order was shipped.
Endless conversation via e-mail. They keep telling me, because the order has been shipped, they can only refund me, when they have got the parcel back from me.
Until now nothing arrived and no refund got.

Update Jan 4th:

As asked by Banggood I sent detailed information to *******@banggood.com on Jan, 2nd.
Till today I got no answer!

I order a pair of pants in December 2015. Now Feb 25th 2016 and nothing has arrived. I have sent three emails asking for status report. No reply. I was not able to track the order due to the site being under construction.
Appears to be a major rib off outfit.

I ordered 3 pairs of shoes and 2 of them I cannot use. They are defective... when I contacted them... after I got the run around... they said to send them back at my expense. Well... when I went to the post office and they told me the cost I about choked. It was more than 1 of the pairs of shoes! So they won't compensate me! BAD BUSINESS! Don't tell me they didn't know that! Now I'm stuck with 2 pair of shoes I can't use! I will NEVER buy anything from them again#!