Overview
Care.com has a rating of 3.3 stars from 12,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Care.com most frequently mention background checks, good experience and promo code. Care.com ranks 1st among Caregiving sites.
It's going okay so far. Received an error trying to access an article.
Hoping finding a caregiver will be as easy as registering for your website
I just now got my ad posted so I can't really say yet.
So far so good, I just set up my account late last night
I'm trying to change my profile. The categories don't exactly fit my needs,
I have reached out to this member to resolve the issue, but have not heard back. Additional help can be found at https://help.care.com/
So far so good, not sure if I will find the right person
Hi Shirley, We appreciate the review, thanks! I hope you find the help you are searching for! :)
It is okay. I'll need more time on it to give a review.
I have reached out to this member to resolve the issue, but have not heard back. Additional help can be found at https://help.care.com/
The "shortlist" feature is nice, but isn't work the hook into a subscription.
Thank you so much for your feedback; we really appreciate your sharing your experience with us. If you have any questions on your account, we'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-009838 when you message.
Its ok, but I really don't like the amount of spam I get
Hi John, We appreciate your review. We'll be sure to share your feedback with our management team.
So far so good, now let's see how the process goes. Thank you.
Hello Reva, We love hearing this! Thanks so much for sharing!
Okay. Would like to use the service before I add to my rating.
If you need any additional help, it can be found at https://help.care.com/
You ask too many non pertinent questions and way too much additional advertising.
We appreciate your review. We'll be sure to share your feedback with our management team.
Clunky website... too hard trying to figure out how to describe our needs...
L It was going really well until I was notified about limited messages
I reached out to this member and did not receive a response. Please visit our Help Center link at https://help.care.com/ for additional help.
I am new here and looking for a diligent and trust worthy person
Thank you for your review at this time. We appreciate all feedback! If any issues pop up, we'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-006054when you message.
I like being able to view the people and their experience and rates
Hi Patricia,
So happy to hear you are finding success with the site! We really appreciate you sharing your experience!
Highway robbery forced to pay high fee and still pay for additional services
Hi Denise!
We are a paid subscription service and not a free service. I'm sorry if you thought otherwise and therefore felt mislead. That was never our intention. Many sites like ours charge a fee in order to be able to offer you the features our site offers. Otherwise we'd just be like any other free classified site with very little to offer.
I've paid all the fees but I'm struggling to communicate with the applicants.
Hi Joel,
We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-003798 with your message.
I tried to create a subscription and you threw a 500 error back
Waiting on replies from care givers that we messaged. So far so good
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- Austin, TX
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Business History
2007: Launched the Care.com platform with child care, senior care, housekeeping, and pet care services.
2010: Launched enterprise arm to help employers support their teams with family care benefits.
2012: Expanded internationally into Canada, Belgium, and Finland through the acquisition of Betruet.de. Expanded into household payroll and tax matters through the acquisition of Breedlove & Associates, now known as Care.com HomePay.
2014: Filed for IPO and was listed in the New York Stock Exchange under the ticker symbol CRCM.
2016: Expanded into Australia, New Zealand, Ireland, Spain, and Norway.
2020: Care.com was acquired by IAC. Care.com acquired LifeCare.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I have reached out to the reviewer and didn't receive a response. Please visit our Help Center link at https://help.care.com/ for additional help.