- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
overall, i am new and just beginning to use coleman furniture. looking forward to a long relationship
Quick shipping!
Mattress is soft and comfy! Very happy with purchase and would shop from them again!
Ordering was easy. Furniture looks nice. Free delivery and setup was also something we were looking for.
so far as expected for online ordering......satisfaction will be more about the time it takes for delivery.
nice website, easy to navigate. Beautiful furniture, helpful reviews. I am looking forward to receiving my item!
Easy to navigate web site, good prices. Would like to see approximate shipping time when placing order.
Very easy, the online chat lady was really helpful with pricing and helping get the order processed.
Great customer service offered (appreciate the convenience and efficiency of the live chat option) + multiple discounts
Easy ordering. I had a question and the instant message worked great. Pricing and warranty were wonderful.
Shopping was easy with Coleman furniture and the prices are 40% cheaper than the local retail competitors.
Received a damaged (fake) mirror a month later... Still no refund... The worst place ever. AVOID... BIGTIME...
The prices are wonderful! Purchased a sectional years ago from Coleman and it was a great experience!!
Quick and exactly as described. Order came within two weeks and was packaged securely.
Would highly recommend.
Fairly simple to find products, not great in terms of savings compared to all other furniture sales.
WE HAVE ORDERED BEDROOM FURNITURE ON APRIL 28, AND STILL HAVE NOT RECEIVED IT. CUSTOMER SERVICE IS INEFFECTIVE, AND MY DELIVERY STATUS HAS BEEN 6 WEEKS SINCE APRIL. OBVIOUSLY WE ARE WAY PAST THAT!
Easy to find information and products on site, site looks legit, CS chat helpful for everything else
So far, the experience has been good. Hopefully, the product and delivery time will meet our expectations.
Was fast and smooth. Great selection of products. Easy to see all information. Plenty of detailed pics.
Found prices to be far less than other sites. Looking forward to how the shipping/delivery/setup pans out.
I decided to redecorate my upstairs loft. The entertainment center is nice quality and perfect for what I was looking for.
Order number *******
Tip for consumers:
Shipping takes up to 1 month
Products used:
Entertainment center
I love the prices. The customers service is superior. They were very helpful. I will use Coleman for all of my future furniture needs
Im hoping to receive my furniture soon thank you for selling your products everyone else is overcharging! Thank you sir have a good evening
It went smooth, though the product did take a while to arrive the craftmanship is beautiful and I couldn't be happier!
Because it had the furniture I've been wanting for a while at a price I was able to afford with a payment plan I felt comfortable committing to.
Excited for the furniture and the white glove delivery. First major purchase of this type and happy to make it with your company. Thanks!
Shopping was easy and the prices are great. After searching all over for the perfect living room furniture, I found it at Coleman Furniture.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
