Coleman Furniture

This is our second purchase with Coleman. Very satisfied with purchases and customer service. Thank you!

Fast service easy tracking great customer services no delivery problems on time with great care also.

The online description and pictures were informative enough for us to decide to purchase these items.

Beautiful furniture selections. I found exactly what I was looking for and the prices were reasonable.

Delivery personnel were able to attach mirror to the dresser, which I am thankful for. I didn't have to

Hire a handyman!

I LOVE SHOPPING WITH COLEMAN BECAUSE THEY HAVE VERY REASONABLE PRICES AND STILL OFFER COUPONS. I WILL BE A LIFELONG SHOPPER. THE FREE SHIPPING AND SETUP IS ALWAYS A PLUS. THANKS COLEMAN

Customer service is fantastic, prices great, great setup so you know you're ordering the right stuff

Love the Table. Ordering was average. But finalizing the order and getting it shipped: Something else!

Website easy to use and customer service was great when called regarding questions prior to ordering.

I am very pleased with my purchase. The whole process was very easy and delivered right on time. Love the color and looks great in the house.

I love my new furniture. Very fast delivery. Set up was very fast. Good quality and will order more.

Great products! Customer service was outstanding, and the order arrived in great shape. I couldn't be more satisfied.

Cancled promptly when i realized sectional would not fit amd reordered one that would. Very friendly and helpful.

All sites told me that this nightstand was discontinued- Coleman was able to find and deliver before Christmas!

Very easy to shop and Armie answered all of our questions, we look forward to receiving the furniture.

This corner cabinet is as expected, fits perfectly in the corner of my small space. Happy with my purchase.

Website is easy to maneuver and search through with lots of details. Very happy with experience so far!

Ordering on the website was easy.
Scheduling delivery was flexible.
Installation was professional.
Furniture is beautiful.

I got excellent service from start to finish. They had good prices and when it came to delivery, the delivery company was easy to work with.

Love this table! The table parts were packed well for shipping and using the enclosed directions, very easy to assemble. Table looks great!

I am a designer who has sourced from Coleman a few times and always with a positive experience. Prices and service are excellent!

We purchased a TV console for $1000. Upon delivery, I pointed out the there was a problems with the rolling barn doors on the front. The delivery man notated it on the form and tried to mess with it. He claimed it was because it was cold outside and that when the unit warmed up, it would be fine. I verbally struggled with him trying to make him take it back with him but he talked me into calling the company and that would make good in it. So of course when it warmed up in my house, the issue did not stop. I called the very next morning. They stated that I'd have to fill out a warranty claim. I explained that I just yesterday had this delivered. My husband discovered that the problem was that the grooves for the barn door to slide back and forth were not carved out large enough to allow the door to move. If you tried to push the door it would scrap the finish off over time. They tried to say they would send out new doors, but the doors were not the issue. After taking pictures and a video, the company said they would reimburse me $100!. But the catch was, I needed to have a repair man either come out to my house or haul the 72 inch console to an establishment to fix it, pay for it, and then send Coleman a receipt showing I had paid for it. I was not able to find anyone willing to drive to my rural home to fix it for $100. I was laughed at. The cost to rent a small truck would eat up more than half of the allotment. I called the company back and explained what I had been told. I explained that my husband could fix it, but I thought we should get some kind of compensation if my husband has to fix a brand new piece of furniture that we had to wait over six weeks to get. The were unwilling to do anything more. I will never buy anything from this company again. I have told as many people that i know to do the same. It is so disappointing when a company has proof there's a problem with their product, but are unwilling to go to the lengths to resolve an obvious issue. Never again Coleman.

This sofa is of extremely poor quality. The sofa was delivered on 7/8/20. Within a month of very light use the cushions started to wear and became quite uncomfortable. When two people had the sofa in the reclined position, the sofa became very unstable with very little movement. The sofa would feel like it was going to tip. Upon inspection of the sofa from the underside, I could see that this was made in a very slipshod way and called Coleman to complain on August 5th. I was referred to Coaster and was transferred to several representatives that could not help me. After much run around, Coaster referred me back to Coleman in September. I was only able to start a warranty claim with Coleman. Challenging the quality was not an option. Coleman Furniture falsely advertised that the company Coaster Furniture, is an American manufacturer. The sofa was manufactured in China. Also, the foam is advertised as being memory foam. Through my attempts to settle the above-stated issues with Coleman and Coaster Furniture it was stated that the memory foam is only in the seat. After inspection of the sofa and using it for a short time, I could see that description on the website is very sketchy. During my original discussion with Coleman Furniture when I was considering my purchase, I was assured that this sofa was of very high quality. Coleman passed the issue off as being the manufacturer's fault. Ultimately Coaster, the manufacturer, stated that my complaint is just a case of "buyer's remorse" and did not address any of my quality concerns. I have an email chain that begins on September 23rd to show the claim, the denial, and my rebuttal. My claim included pictures and videos. At this point in time, January 2021, the sofa cushions have broken down and sag and instability is getting worse. This is with very little use because neither me nor my son like to sit on it and definitely do not want to recline in it. The sofa cost over 1500. Anyone would expect the sofa to last past 3 months. The photo of the seat is after 1 month of use.