- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
Ordering online is scary, especially such a big purchase as a dining set. But it was great and the delivery was flawless.
Im so glad I found Coleman furniture... I paid less for my furniture piece and the free shipping was an added bonus!
Placed an order for a tv stand before and it arrived fast and in good condition. Assembly instructions were clear and easy.
My online shopping experience was simple and easy. I entered into a chat room with Hanna and had all my questions answered.
Fine, just wish there was a shipping estimated date when deciding whether to order. Called and was told an estimated time frame
Jill was very helpful and professional over the phone and called me back the next day to answer questions she looked into.
The online shopping experience was good. I wish there was a coleman here in MN so we can actually see the product.
The phone service for questions was outstanding-- One women maybe Jamaican and white man were effective. Chat was a little less effective.
Great prices. I was very happy with the help with choosing left and right facing chaise part. Helpful diagram included with pictures.
convenient and price is much less than manufacturer. Free delivery and shipping is a huge plus. The online chat was very helpful
If you you are unable to delivery the product, why accept orders? Send out statements for delayed products? No delivery in site.
Products used:
Furniture
Easy and quick ordering. Let's see what the next steps are like, delivery and condition of the product when it arrives :-)
We just want to say in this review that we really love our furniture. Thanks so much for helping us with this.
Googled the bookcase i was looking for- Coleman Furniture was the only company that had it in stock- and with free shipping!
Purchased a white toned bedroom set, but received a light gold toned substitute instead! Shipping took forever. Customer service refuses to help!
First time purchasing online, placed the order on August 12 and got delivered August 26, very happy with the quality. Highly recommended
It was a great, fast and easy shopping experience! I like the prices too!
I' ll update once I receive my merchandise.
It would be nice to know how you wanted the phone number entered. Like *******175, or like I finally figured out *******175.
I had issues trying to check out late one evening, I emailed customer service and they were very easy to work with.
I like the Affirm option for financing. Makes it easy to get a nice piece of furniture without a lot of hassle.
They are beautiful and we received our end table in less than 10 days. They look like the picture. We love them
I had a few issues placing the order. There seem to be some glitches on the website when it comes to Checkout.
Quick and Easy payments and well designed website. It was very easy to find the dimensions on each piece we looked at.
This is the third item I've bought from Coleman's and my experience with delivery and quality of the items has been great!
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
