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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
My order when I purchased it and sent it to the basket said $266 then it changed to $329. That's not fair. Also, the site kept acting up.
It was easy to find exactly what I was looking for and checking out was a breeze too. Very happy and can hardly wait to receive my purchase.
This is exactly what we have been looking for, and add that to the fact they will bring it in the house and set it up is amazing!
I really liked the furniture and had a difficult time finding it anywhere else. It worked out well. And seems to be a great value for the money.
It took about 2 months for me to receive my couch. When requested to return, the return fees were almost the same cost as the couch.
Good so far. Hoping the rest of the experience is good as well as I do have more furniture I'd like to be ordering in the near future.
Your site wouldn't accept my international master card for payment. I had to try three times and in the end had to use the US one after all.
the website layout is fine but my issue is when i go to pay its doesnt register tax until i hit submit payment which is kind of weird
Very comfortable couch. Delivery took about 6-7 weeks and the delivery guys were great and efficient.
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I love the website it was easy to use. I love how the description of the items is clear and there is no doubt in your mind what you are purchasing.
Really like the web site, easy to use and understand. Promo code was great. Love the free shipping and set up and removing packaging.
It seems like a straightforward process. The agreement defines all aspects of the purchase and what would be expected of both buyer and seller
I needed a deferred delivery date due to a move. I spoke to Matt on the phone who was very helpful in assisting me!
Everything good except the bot keep blocking for every click asking to prove i am a human. It's annoying to keep doing the same.
We have been watching this end table for a while, and after reading your Terms and Conditions, consider this to be a good purchase.
The furniture arrived in the time promised and the emails giving us periodic updated were helpful being that it's a bit of a process.
It was easy and we found exactly what we were looking for in a color we love. The price is unbeatable, the best around!
The website can be a little challenging to navigate when trying to find furniture from the same collection. Overall, it's been a good experience.
Surprised about the sale, but disappointed the prices would change within the cart area, also could not accept the a coupon code at checkout.
all is great, but the web site is a bit annoying when adding products to cart. everytime i go back the item is gone.
Great selection of furniture and love the white glove delivery service. So nice not to have to worry about moving and assembling furniture ourselves!
Had allot of trouble with the shipping and billing addresses But I was given a 5% discount with the delays getting the order through!
Bought leather sofa online delivered 2weeks leather beautiful no problems recommend seller delivery and setup included
Needed to communicate with them regarding the paint color of the furniture and they responded immediatly.
I like your site best. I just hope you can ship it quick I need it! We have to open this new building. Thank you very much
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
Hi Gerri,
Thank you for your feedback. It appears you added the "add on" item individually to your cart. If you select it under the main item of your order and simply change the quantity from 0 to 1 prior to adding your main item to cart, it will generate at the lower price.
No need to worry - I have instructed our sales reps to reach out to you concerning this and provided a price adjustment.
Thank you for your understanding!
The Coleman Furniture team