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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
I was looking for a specific furniture product and although I didn't find the exact product I found one that will work. Live chat was very helpful!!
I really like this new sofa. The smell of new leather... ahhhh. Anywhere to buy some sprat that make that smell last forever? I'd pay for that...
I am nervous about buying furniture online for a lot of money! I pray this is legit and that the furniture is delivered in a timely manner.
I could not be happier with my new furniture from Coleman. There was not a scratch on it and was setup and delivered in a timely manner.
So excited for this to arrive! I typed in what I was looking for and it immediately popped up and was on sale as well! Super tickled.
I called the cust service area and I quickly spoke to a real person & she said the delivery includes bringing the item directly into the home.
I bought very nice furniture which I was trying to buy from a different site. Here was a better price and I hope will be good experience
I found the exact same couch for sale in the store and Coleman was $300 cheaper. Love the online store and will definitely buy again from them
The site is set up very nicely, the products are easy to view, no lag on the site, and the chat person I spoke with was great.
I called in and the lady I spoke with was so helpful and nice. A really delightful buying experience.
My gf and I love the 3 seater recliner but have the option to have the table down with cup holders or leave it down for us both to enjoy.
Christine our sales agent was awesome! Very professional and explained everything to us in detail. Very knowledgeable and positive.
This was very easy transaction. Chat service analyst was amazing in answering all my questions promptly in great detail.
This seems like a great site. Excited for my mirror. Great product selection, great prices. I will be back!
People at the company are great and easy to work with. I look forward to receiving the entertainment center.
This is the second piece of furniture I've ordered . Although delivery is a little slow , it's worth the wait
Website shopping has been very easy on this site, and best price on this sectional overall. First time buyer.
I had several questions about two different bedroom sets I was looking at and the representative was extremely helpful.
Love the prices, love the free shipping and set up! So nice to know good customer service still exists!
We purchased large amounts of furniture and art from Coleman's and are satisfied customers. We recommend them. Barbara P.
So far so good, site has been easy to navigate. Customer Service quick to reply about my one question.
your online sales associate hanna was incredibly helpful in finding out information on the couch i was interested in.
The information on the page seems very thorough and the furniture detail is wonderful for planning out a room.
This is my second order for my law office. Great furniture, reasonable price and super delivery and setup service.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
