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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
I Adore Coleman Furniture! So easy to navigate and they have the best selection and prices. I will always come to them whenever I need anything!
One of the easiest websites to find your product and purchase. The agent I also spoke to was friendly and very helpful on completing this purchase.
website is easy to use and information is presented in a clear and concise manner. Let's hope what I ordered lives up to what was sold.
It was fine until the site didn't show the tax until after I pressed "place order". I like knowing the whole total before purchasing an item.
The service was great and the price was way better than Ashley Furniture Store for the exact same items. However, the delivery took almost a month.
It was unclear when ordering that the chairs were one price and had to call for them to tell me that I had to order 3 sets of chairs.
I was so excited to find a bedroom set I was looking for online for so much less. Hopeful that the delivery goes just as smoothly.
The diva table caught our eye and was exactly what we were looking for. It dresses up the room nicely and I'm glad we purchased it.
It was quick and easy, I knew exactly what I wanted and it took me about 5 to 10 minutes just to complete the entire process.
I love online shopping but I am concerned about return freight if I don't like the product. I would rather be able to return it locally.
Ordering was easy. I was also able to speak to a customer service representative who answered my questions.
Thank you. Love the complimentary in home set up service. That made the difference in choosing your company
Website was difficult to navigate from a mobile device. Had to make the actual order from my laptop.
I utilized the chat function two separate times and both times the customer service representatives were extremely helpful.
First order with CF. So far online experience has been easy and customer service has been very helpful.
It was quick and easy to order. The chat representative was very helpful and informative. A great experience.
Lots of options and had all the information I needed about measurements and the reviews helped a lot
Very convenient and reasonable prices. Just need to be able to bundle better or mix and match sets.
I never thought buying furniture online would be so easy! Was easy, fast & smooth! Would highly recommend!
Very easy ordering. Very fast shipping and I absolutely love my furniture. Will be ordering from Coleman again.
Good experience. Taxes are hidden until after processing order, so actual total is not seen until after purchase.
Furniture arrived as promised. The guys who set it up were professional and extremely nice. Love the furniture!
First time shopping on line. quite an experience If I need anymore furniture I'll check on you first.
Great Experience!! No pressure sales technique. Dianne was great to work with. answered all my questions. Thanks Dianne.
Well the items are well described and pictured. The information needed to make a decision is all there.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
