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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
The online representative that helped me was the best. she answered all my questions and went above and beyond to help me.
Found a great mattress and 3 steps later had purchased it! Delivered supper fast and love the softest mattress I've ever had!
I am happy with the quality of the products and time frame of delivery. I will be utilizing this business more often.
These prices are so future much better than anywhere else! I will always check here before buying anywhere else in the future.
I wish my bed was in stock but the gal on the phone was very helpful. I look forward to receiving it.
It was easy to search through the inventory and it was extremely helpful that there was a minimum doorway size for delivery.
Customer service was excellent. After I ordered, I was regularly kept informed of progress of my order and the table is great!
I found a beautiful bedroom set - had to call because I had a few questions, spoke with Maxine who was extremely helpful
Had no problems. I assume someone will call to set up a delivery date as I saw no place to do this.
Love your selection of furniture, prices even cheaper then purchasing locally and you even deliver with setting up my furniture. Thank you!
Great customer service so far. The ordering process has been so easy and the support agent was very helpful on the phone.
The web site was a little glitchy and I had difficulty adding and removing items from my shopping cart but I was able to make it work.
Got the Dinette Set in great condition and within the promised time. Thanks for service, will be sure to shop with Mazel tov furniture in the future!
Its been great but I would like you to follow up on the orders with the customer to know the actual satisfaction of the items
The item I was interested in was easy to find. It appears to be exactly what I am looking for both in design and price.
Was able see and find what we wanted and ordered it quickly. Delivery and set was done quickly. Very happy with the new entertainment center.
I like how thorough everything is and that you can easily find the answers to everything you are looking for about what you are buying.
I spoke with Chris on the phone and he was very helpful at explaining the terms I didn't understand. He was kind and offered me a promo code!
We found just what I was looking for. Thanks also for the introductory Discount for signing up for your newsletter. I'm sure we will return.
I have been very pleased with the options and extremely impressed with the prices. Hopeful that the rest of the experience will be as easy.
Love my experience with Coleman Furniture. Extremely helpful. They were easy to work with and I was able to get what I was looking for.
very easy to navigate on my laptop but on my cell when trying to originally purchase it, it would not let me log into paypal
I was shocked at the ease of the process and happy to be purchasing furniture that my husband and I previously priced in the community.
Wish you sold the night stands and mirror that actually go with the bedset but I think I got them so-so matched
For some reason, not due to me or my bank, I had to place this order 3x because my address kept flipping!
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
