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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
Easy to find products at competitive prices. Free shipping, great promotions and a safe and easy checkout.
Great buying experience. I was able to find what I wanted within minutes. The checkout was fast. The best part is shipping is free.
the site was very easy to use and purchase my couch. It is nice to have an option to use affirm to pay monthly
Great prices and you will deliver free and setup the bar in my home, not just drop it in my driveway! Love the service!!
Checkout was easy and the product I wanted was in stock. Further review pending delivery of product.
The team delivering the couch made it so easy and quick, the couch itself is wonderful! So happy with my purchase
Good reviews
Waiting 5 months for furniture
They were paid right after the order & still no furniture
Every time we call we get a different story
Furniture is in China
Furniture is in North Carolina
Etc etc
Tip for consumers:
Do not use Coleman furniture unless you want to wait months
Products used:
Have not received
The details are so helpful. I had so many questions but reading all the information provided helped answer them all.
When ordering the discount for over $999 was spring 25 however the system would not allow the discount. Very disappointed,
It was easy to shop on your site and your customer support was quick to answer my questions. Thank you!
It was easy to customize the piece we wanted. Having all the measurements was very helpful for us to envision the piece in our living room.
Your website descriptions are very clear and provide details about the products. Your photos are very easy to view clearly.
This online company was new to me and such a pleasure to shop with. A very smooth and quick transaction.
i had a great shopping experience. i do wish measurements were accurate on the descriptions so i didn't have to email to get the real measurements.
The customer service rep was very friendly and was able to answer all of my questions prior to my purchase. I'm excited to receive my furniture!
Delivery was faster than expected. Package was tightly protected in styrofoam, plastic, wood and cardboard. Everything was in perfect condition.
Had a few questions while looking through the site and used the chat feature and the attendant was very helpful!
Fast order, easy, and the best prices I found online. Now just have to see if the delivery goes as smooth and as fast as promised.
I loved the selection and the options to customize a search. I'm a little nervous about the return policy though.
Beautiful piece! I love it! And fast delivery. Coleman had the bet price online for this piece and free delivery
Very easy to do online orders, you phone customer service easy great. Also the online personal was great Save $$$$$
Bed room furniture is reasonable but I feel living room furniture is bit expensive and none of the coupons work.
The website is mostly nice, though it could be a bit more intuitive. Overall it was a good experience though
Coleman Furniture has great prices and great delivery services! The delivery people were very professional and set everything up quickly.
The purchase was very easy and convenient with the financing option and allows you to pay in easy monthly installments.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
