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Coleman Furniture has a rating of 4.5 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
Only issue is that I was on hold for twenty minutes. Then the gentleman Answered my questions, and online ordering went smoothly
Detailed description of the product with pictures. Great reviews made us feel comfortable to order. We'll see when it gets here!
Pretty easy so far, hopefully delivery goes smooth. Tried to buy this from Overstock and things went really bad =(
First time ordering from here,I called about a question and got the answer right away. Very pleased.
The support from this staff is really good. Helped me get replacement legs for my dining chairs at no cost! Thank you very much and God Bless!
The chat service was very helpful. All my questions were answered quickly and I received a follow up email immediately.
Easy to navigate & it appears that there is something for everyone. Also love the measurement comparison.
Just as advertised and easy to assemble. I would definitely purchase this product or any other item from Colman again.
it was easy to browse, shop and read reviews before I made this purchase. Have been looking for a long time.
So, far my experience has been great. Very responsive chat window. Looking forward to getting the item with free shipping and set-up!
Easy order processing. I appreciate that the product will be delivered for free and assembled. Thank you!
Great selection not many specific product reviews of purchase experience which gives me concern given your time in business. So I am taking a risk.
Would have liked a bigger discount with additional furniture purchases. Look forward to seeing what it actually looks like.
So far shopping online with Coleman furniture went smoothly. Support agents were awesome.I'll be waiting on my lovely living rooms items!
I have ordered previously with complete satisfaction. Quality products and always more beautiful than pictured. Prices cannot be beat.
These guys were great, quick and the white glove service was amazing.
Ive already told several people about them.
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I Have always been satisfied with my many purchases from Coleman Furniture. We love the free shipping and set up.
best selection and great prices, hopefully we will get these 2 pieces in time for our holiday gathering!
Helpful customer support! Very accommodating on my shipping request. I will be shopping here again.
Easy process I am a little nervous about how long it will take to receive my order though being that they are so far away...
Love this new couch! It is a perfect fit & very comfortable to sit on. The seats recline farther back than most couches.
Your online sales rep was very helpful! She helped me to place order and arrange for delivery. So far, great experience.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
