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Coleman Furniture has a rating of 4.5 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
I really am enjoying the new lift chair. After knee surgery it's making it a whole lot easier to get up and down.
The delivery went smoothly and soon I was sitting on my nice new beautiful couch. Order number *******
exactly what I was looking for! I'm a little nervous about the vague shipping date, but fingers crossed!
What a great shopping experience! If only Coleman had an option for expedited the delivery that would have been fantastic.
So far, everything has been OK. Found the bedroom set we looked at in local store. Payment process was easy using my card.
Would like a little more information on what your furniture is made of and where? I'm assuming China.
Looking forward to receive the bedroom set. Getting a confirm delivery timeframe would have been very helpful.
Great experience, so far! Site is easy to navigate and gives pertinent details that help the consumer make sound decisions.
We have purchased from Coleman Furniture before. Selection, pricing and service has always been excellent.
Web easy to order product. Talked with Sales person about delivery timing. Would have given a 5, but did not because of restocking fee if returned.
Had no idea Coleman existed until recently, and I'll consult them on every future furniture purchase.
Ordered stools for my kitchen - they arrived quickly and very well packaged. Great customer service along the way. Order number: *******
The lift chair was needed ever since my wife slipped a disk. We shopped around and found it cheapest here.
Great experience. Mattress came undamaged and on time. I would definitely buy from coleman again. *******.
So far, my first time buying experience here has been great! Now I wait for the products arrival, hope everything goes well. Thank you.
very easy to order. Pleasant sales people on the phone answered questions about delivery times quickly and professionally.
Can NOT wait to set my brand new bed up! It is still in the boxes because we just started our remodel. Will add pictures later!
Question.. no pre-payment penalty means I can make double payments each month. Without penalty..is that correct.??
very helpful reps
website still needs work as it often goes offline and will lose the contents of my cart
Excellent Service. Received my outdoor patio furniture within a week of ordering. Everything is exactly what we were expecting and looks great.
I purchased the Farrah Gold Upholstered Bedroom set. It is absolutely stunning and very well put together.
Products used:
Bedroom set
Our new tov dining chairs were functional, beautiful and unique. I was happy that the sales gal suggested it to me.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
