• Coleman Furniture

2024 CUSTOMER CHOICE AWARD

Coleman Furniture

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Overview

Coleman Furniture has a rating of 4.5 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 84.9%
Positive
477
Neutral
48
Negative
37

Instant Feedback

944 reviews

632
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How would you rate Coleman Furniture?
Top Positive Review

“GOOD EXPERIENCE”

Brett F.
9/6/24

Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.

Top Critical Review

“Feels like dupe furniture”

Jhune B.
9/30/24

Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.

Reviews (16,192)

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Reviews that mention popular keywords

coleman furniture (483) customer service (606) delivery company (102) shopping experience (91) delivery guys (66) restocking fee (67) credit card (37)
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Phillip G.
1 review
0 helpful votes
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July 13th, 2017
Verified purchase

Our new tov dining chairs were functional, beautiful and unique. I was happy that the sales gal suggested it to me.

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Mary M.
1 review
0 helpful votes
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November 1st, 2018
Verified purchase

So long as you don't call back and say shipping is not actually free, I am happy with your service.

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1 review
0 helpful votes
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November 13th, 2020

Exactly as it is pictured. Very quick shipping. I shopped from them 2 times and each time no complaints.

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Brad F.
4 reviews
0 helpful votes
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July 31st, 2017
Verified purchase

Excellent support staff, quality web design, nice looking products, and free delivery. Seems like a good recipe to me :)

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2 reviews
0 helpful votes
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November 10th, 2020

Colman Furniture has a great selection and keeps you updated all the time so there is no doubts.
Best customer service around!

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John D.
1 review
0 helpful votes
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October 30th, 2018
Verified purchase

Customer service saved this order for you- at *******239 ext 510 because your website took me 35 minutes s it kept freezing

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Syed H.
1 review
0 helpful votes
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September 2nd, 2019
Verified purchase

Good Experience but could have appreciate if there were any additional coupon or discount for labor day sale

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Cynthia S.
1 review
0 helpful votes
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October 28th, 2018
Verified purchase

Not enough info about Coleman Protection Plan. Had to look up the terms and conditions elsewhere on Google.

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Kelli M.
1 review
0 helpful votes
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August 28th, 2019
Verified purchase

Nice products good price easy shopping. Lovely curio cabinets - hard time choosing which one I liked better.

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1 review
0 helpful votes
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September 11th, 2020

Very pleased with website selection and service, able to get the right furniture piece for our space in a timely manner

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Matt D.
10 reviews
3 helpful votes
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August 2nd, 2017
Verified purchase

Fancy bar cabinet that looks good right off our dining room. Nice looking and useful piece of furniture.

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1 review
0 helpful votes
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September 9th, 2020

Good quality, built well. Felt feet on bottom so I can move when without scratching floor. The white glove delivery service was very professional.

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Kathryn W.
1 review
0 helpful votes
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August 22nd, 2019
Verified purchase

Cheaper than other websites offering the same or similar products. Fast and easy checkout. So far, I am very pleased!

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1 review
1 helpful vote
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March 6th, 2010

I just received my Blanket Rack in perfect order. Fully satisfied! Thanks for quick delivery and services

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Lora E.
1 review
0 helpful votes
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December 8th, 2017
Verified purchase

Been enjoying this power sofa throughout the football season. Every Sunday and Monday night you can find me comfortably perched on mine.

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Jacqueline M.
1 review
0 helpful votes
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August 21st, 2019
Verified purchase

Easy to order. Asked questions via chat. Stressed about return policy if quality doesn't meet expectations.

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Tara P.
1 review
0 helpful votes
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July 31st, 2020
Verified purchase

nice options for furniture, good pricing, lets see how the shipping, communication and product are once they arrive.

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Andy H.
3 reviews
0 helpful votes
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August 15th, 2017
Verified purchase

After months looking I found the perfect chaise sectional for my newly refurbished family room. Great price and fantastic value. Thrilled!

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Erin J.
4 reviews
0 helpful votes
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August 17th, 2019
Verified purchase

online sales was awesome. prices were competitive. very impressed this will be the first place I look to when shopping for furniture.

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Andy G.
2 reviews
0 helpful votes
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November 24th, 2017
Verified purchase

Buying furniture was never easier than doing it with this site. Had a bunch of good choices, and delivery went smooth A+

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Clay P.
1 review
0 helpful votes
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July 26th, 2020
Verified purchase

Very competitive pricing! You won my initial business. Now, how is "after the sell" service? I'm looking forward to finding out.

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Julie K.
2 reviews
0 helpful votes
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September 25th, 2018
Verified purchase

I did quite a bit of shopping around before deciding. Coleman Furniture definitely had the best prices, and it included white glove delivery!

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Catherine G.
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

Your sales assistant Theo was most helpful. I'm sure I will be very happy with my purchase and can't wait to get it!

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Ann B.
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

This furniture store had exactly what I was looking for at a great price. Very easy to browse and checkout.

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Rich H.
1 review
0 helpful votes
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September 19th, 2018
Verified purchase

easy to use. nice job combining entire sets with ease of viewing. great prices. even better than Nebraska furniture mart

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From the business

Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!

Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.

It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!

Company Representative

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Brad K.
Typically responds within 23 hours

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