• Coleman Furniture

2024 CUSTOMER CHOICE AWARD

Coleman Furniture

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Overview

Coleman Furniture has a rating of 4.5 stars from 16,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 84.7%
Positive
472
Neutral
48
Negative
37

Instant Feedback

944 reviews

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How would you rate Coleman Furniture?
Top Positive Review

“GOOD EXPERIENCE”

Brett F.
9/6/24

Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.

Top Critical Review

“Feels like dupe furniture”

Jhune B.
9/30/24

Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.

Reviews (16,187)

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Reviews that mention popular keywords

coleman furniture (483) customer service (606) delivery company (102) shopping experience (91) delivery guys (66) restocking fee (67) credit card (37)
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Duane E.
1 review
0 helpful votes
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July 5th, 2020
Verified purchase

Doesn't say much about shipping process/details but I'm hoping it's shipped responsibly.

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Margaret A.
1 review
0 helpful votes
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August 11th, 2019
Verified purchase

It's been good except your site isn't quite mobile-friendly. Other than that, no trouble!

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1 review
6 helpful votes
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February 26th, 2010

Excellent service, great Sleeper Sofa, arrived when it should have, will use Mazel Tov Furniture again in the future and recommend to friends.

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2 reviews
0 helpful votes
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August 26th, 2019

Siparişimiz planlandığı gibi zamanında geldi ve ürün, proje için tam olarak ihtiyaç duyduğumuz şey olmasa da, müşteri hizmetleri bize geri dönüş sürecinde yol göstermede yardımcı oldu.

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Dennis S.
1 review
0 helpful votes
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May 31st, 2020
Verified purchase

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13K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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From the business

Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!

Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.

It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!

Company Representative

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Brad K.
Typically responds within 23 hours

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