Coleman Furniture

Coleman furniture is a dishonest company. We bought a couch from them and expected to wait a couple months. They strung us along for nine months. Month after month they extended the delivery date. When they finally had the couch at their warehouse they lost a piece and did not tell us. Then they set up a delivery date with nothing to deliver and I wasted my entire day waiting for them. This is a terrible company that will have the consumer pay for their own incompetence. Don't waste your time, use another, any other furniture store besides this grossly inconsiderate, disrespectful, and incompetent company.

We bought two bedroom sets both are broken and they won't take Returns. If you have to return they charge you restocking fee. Don't fall for free 5 year guardian warranty they provide on purchases for free. As they sell broken and ripped furniture guardian also don't provide furniture that come broken. This is a fraudulent company. Customer service is the worst. I highly recommend people not to buy from them.

It is a beautiful piece. I love it but the corners are damaged/ banged. Pricey... so I expect a perfect condition so... three stars! Other than that, furniture is made from India and delivery was fast.

Very nice style and quality products, with fast delivery and full assembly services, all at a bargain price! We bought these items for our mother who is 98 years old. Very comfortable mattress, too, although 12" mattress makes the bed rather high. Luckily our mother climbs on the bed using a stool with no problem!

Easy to use website. I would have given 5 stars but my shopping cart randomly emptied when I started looking at something else on the site so I just replaced the items in the cart then checked out. Overall great experience!

The entertainment center is beautiful and Coleman was great to work with. The price was also hundreds less than competitors! I had another item on back order and this item was held in their warehouse so that both pieces could be delivered together. The guys that delivered were professional, courteous and worked quickly. Highly recommend!

Tax of $196 was added on my order after I hit the "place order" button. The system should be transparent upfront about these extra charges. I had found the same item on another website that was costing $50 more (including taxes) than on coleman. I would not have ordered if I knew about this charge.

I really was dreading shopping for a new sofa being that I hate having to haul the new one in. They are big and heavy and I hate asking favors of neighbors to help me get in. I finally found coleman who said their delivery guys would do that for me. It's a no bargainer for me. All future furniture purchases will only be bought being that most dreadful part of getting new furniture has just been removed from the entire process.

The delivery from the manufacturer arrived with some portions of the mirror broken. It appeared that this was done by the delivering company. I notified Coleman's customer service department and sent them the requested pictures. My order was replaced quickly, and all is well. I could not have asked for better and more professional service.

I found this exact set of outdoor furniture at a local store for $600 more in addition to a delivery charge. I was pleased to find the same set at Coleman.com for so much less with free delivery and set up included.
I had a good experience with the purchase, but I see that many others haven't. The sign of a good company is to receive far more positive reviews than negative ones. It seems that Coleman's customer service is earning many negative reviews. For this reason, I am giving a 3-star review. Hopefully the company will acknowledge and rectify these many negative reviews. Reputation is based on the experience of the many not just the few... it seems that the many is not receiving good customer service.

Do not buy from Coleman Furniture! I purchased a recliner from them for $1500 that stated it was 100% top grain leather. Within 4 months of owning the chair, the fake leather started to peel off on the head rest! Found the exact same chair on Nebraska Furniture Mart's website and it started the material is PVC Match which is faux leather. Coleman's website is lying and they refuse to take blame and resolve my issue. My next step is to take legal action with them. They have the worst customer service I have ever seen with a company!

I was able to find two pieces that were exactly what I was looking for and at a cheaper price than other furniture stores! Check out was easy, scheduling deliveries was easy, and delivery was seamless. Will definitely check out Coleman Furniture for future furniture needs!

The table was of better quality than we hoped for given the modest price. Well constructed and without blemishes. The delivery team was polite and cheerful and took the time to adjust the latches where the leaf opens for a tight fit when the table is closed. They took the time to position the table to our liking and carefully reviewed for any damaged. All cheerfully. Truly white glove service as advertised.

Order # *******.
I stumbled upon Coleman furniture while looking for the perfect dresser for my bedroom. I have been looking for almost a year. I am so glad that I found them because not only did I find my perfect dresser, the service and accommodations were excellent. Colemans offers free delivery, as well as a free warranty package. I had not seen this in the many online furniture companies that I have reviewed. My order was ready quickly and was delivered within two weeks to my home, white glove service, which again is unheard of for Free. The delivery company, William and Sonoma, took great care in delivering my furniture and placing it in to my home. I will definitely be using Colemans again and I highly recommend them.

Do not trust with this company says for delivery information, they lie, lie, and lie again regarding delivery dates. If you attempt to request a refund, they charge a restock fee for items they say have shipped with approx delivery dates, and then told something completely different when getting status requests. Stated furniture was in stock, 2-3 weeks for door delivery. Thats been a month ago, and now being told another month. They will gladly take your money, but dont expect a refund or to get your furniture in a reasonable time.

This was my first time buying furniture "sight unseen" and I was very nervous. But I new the sofa I wanted, and Coleman had it, able to deliver fast, and at an extremely reasonable price. They kept me informed of the status of delivery every step of the way, and the delivery folks were great also! Love our new sofa!

It was very easy doing business with your company. We searched many sites for this chair and your store was the best price. Delivery on time. Would gladly do business with coleman furniture again. After doing business with other websites and would definitely be a return customer. Some other companies were able to have my request but could not arrange delivery. I was trying to match up a chair that my wife and i purchased more than five years ago and was pleased to find coleman could get it for me.

I had a pretty good experience with Coleman. The only issue was my original order was not in stock but I was able to speak to a very helpful associate to help me pick out something similar. From there everything went perfectly. I was updated on the status of my shipment and the delivery team was excellent and available to contact which is something you can't say about a lot of these other shipping companies.

The sofa set is wonderful and comfortable. I'm knocking one star off for delivery. The first time they tried to deliver it, the truck was broken. No worries, these things happen. Then when they did deliver it, the owner and the worker spent the whole time arguing with each other which was extremely uncomfortable. They also left packing material on our yard.

Coleman's was great. They had a great price (better than what Ashley Furniture could sell it to me for, and it was their couch) Great customer service informing me of delays and timing of my shipment, and the installation went very smooth.

Thanks for making my first online furniture purchase go so awesome!

This company will deliver used and broken furniture to you then try and charge you for them to take it back after refusing to send a new property functioning piece of furniture (which is what they should be sending anyways). It is now 2 weeks later and we still have unusable furniture and Coleman Furniture refuses to fix the problem. Should you happen to have the displeasure of dealing with this company, hopefully you do not get Cierra. I have never dealt with someone quite so nasty while trying to get a solution to a problem caused by her company. Make sure to check the yelp reviews as they are the only real ones. The majority of the "good" ones are fake from a marketing program paid for by Coleman Furniture. Save yourself a ton of time and buy your furniture literally anywhere else. We would have gotten better quality from Facebook marketplace.

Hoping couch is as comfy as it looks! Smooth transaction with a nice looking discount.

Solid four weeks for delivery and it felt like they moved 'quickly'. That said, it is well worth the wait. I feel like I would have paid double for this set had I purchased in a store. Incredibly comfortable. Incredibly stylish. I need a second ottoman. My purchase was the sofa love seat and ottoman.

So far so good. It was easy to order online. I did call to make sure items were available and if back ordered when they would be available to ship. I have had a bad experience with another online furniture store so I am crossing my fingers this all works out.