Coleman Furniture

I purchased a planter I have been wanting for over a year. Most places where sold out but Coleman had it in stock and shipped it right away. The price was the best as well. The planter was a little smaller than I expected (I ordered the large) but I still love it. You will need to drill a hole in it which was easy to do.

I purchased an espresso night table which came within 5 business days and is very well made. No scratches, dents or issues with the USB port outlet. I was ambivalent because I am not used to buying furniture online but I was pleasantly surprised, and impressed with the quality of the table.

The salesman was a real gentleman and called me back right away after researching my questions. Although I saw a cheaper price on another site and ordered, they later called me to tell me there would be a $125 fuel surcharge as I'm outside their normal delivery zone. I was very unimpressed and cancelled on the spot. Called back coleman and asked them if there will be any other fees or gimmicks and they said there would not. I ordered and they didn't charge any surcharges as promised. My lesson is, don't always believe the prices you see. I prefer a company that will be all inclusive and not try to nickel and dime you later (similar to how spirit airlines tends to do). The coleman rep did ell me this practice is common and warned me to be aware and I didn't listen to him. Overall about a week and now I have to wait a week longer for my stuff.

I absolutely love my new Torjin counter height table and bar stools. The wood is beautiful and it was easily assembled. Fits perfectly behind my couch as extra seating for people to hang and watch football. The ordering process was clear and simple and arrived as stated. Highly recommend!

I love my new Sofa and love seat. It arrived 2 weeks earlier than expected. This is the second time I've purchased from Coleman and will order again. The prices and free shipping are an added plus. The delivery and set up was quick and the workers were professional.

Horrible customer service. Their 5-day return policy is a way to ensure they keep your money. Five days is not sufficient time to assess a product as big as a piece of furniture. Then they claim, "There's nothing we can do." Yes, there is. You just don't want to.

The process was very easy, I found what I wanted, ordered it for much less than any competitor around and it was brought right into my living room. I had to wait a little longer than expected, but that was due to the manufacturing folks, not Coleman. Highly recommended.

The actual piece arrived, after 3 months, and is OK but in the event you have any issues and need to work with customer service, I'd recommend just shopping elsewhere. I was given incorrect product information, in writing, from customer service and the rep I was communicating with did nothing to resolve the issue and was rude. All she did was respond to any questions I had by pasting excerpts from their policy guide, that generally didn't address the question(s) I asked and repeatedly said, "This needs to be resolved today". I was promptly responding to her emails but she refused to answer the simple questions I was asking which required quite a bit of back and forth. I asked her if I could file a formal complaint and her response was "There is no complaint to file." Her tactics worked at the end of the day, because I am now just stuck with an item that I was given incorrect information about. Of all the customer service experiences I have had, this has by far been the worse.

I've been looking locally for a matching file cabinet to compliment the Ashley Desk that I purchased 6-7 months ago. I could find it anywhere locally other than one site that offered the exact piece I wanted. By accident, I came across the Coleman site and while perusing the site, I saw the exact matching file cabinet that I wanted at a very fair price. It was ordered and arrived within days, boxed/crated very well and fully assembled. This purchase "made my day". Entire process was flawless and more than I expected. I probably will purchase furniture from Coleman's in the future.

Your web site is buggy. It jumps up and down while you view the selection. Kind of makes you nauseous. I could not get the order of coffee table and end tables to add to the sofas when I ordered the day before. So i had to pay for the protection plan twice. Because I had to order them separately. If this was done on purpose for more money, not nice.

We were absolutely amazed by the price and quality of our bedroom set ordered from Coleman. The only downside is the delivery time, which for us was 4 weeks, but we were prepared for it based on other reviews we read, so we just ordered a couple weeks in advance of when we wanted it delivered. When it arrived it was well worth the wait! I'd recommend Coleman to anyone looking for great quality reasonably priced furniture.

I never heard of Coleman before from where I'm from. I'm located in CA. We wanted a nursery chair that fit our needs and we found this online. We never heard of Coleman but we took the chance and glad we did! Shipping notifications were sent and the delivery guys handled our chair with care up the stairs. Timing could have been better as they were only offering delivery M-F during work hours, but I understand I guess. Chair came protected with no stains and the recliner works great. It is as described and we are happy.

In a local store for January 60% off sale. Living room set was $9,998.00. Reclining couch, love seat and recliner. All electric reclining seats. Sale price from store, $3,998.00 plus tax and delivery. Same living room suite from Coleman on sale was $2,398.00. No delivery cost, no tax. Men came and set everything up today, three weeks total to get the order. Customer service called ahead of delivery and after delivery.

BE AWARE! The photo on the Coleman Furniture shows an end table with antique bronze finished metal legs and shelves. I ordered this table because it matches the coffee table I have of the same design, top, and metal finish. The table they sent me has a dirty steel finish rather than antique bronze (see attached photo of coffee table and shelf from the end table they sent me). I have corresponded with them about the issue several times and they are not willing to correct the problem. They didn't publish my review about this issue on their website, so I'm trying to alert people to the problem on other sites.

I am extremely please with how the entertainment wall fit in my home. It was a close call being that we don't have very tall ceilings in that area of the home however it fit in with about 6 inches to spare. Doing the extra research to find something that can maximize our space was tedious but is now well worth it.

Out kitchen stools had to go as they were starting to not hold firm. We did some shopping around until we found the right size which is counter height. We then narrowed down the color and picked one that would match out counters I like the website selection and color searches which helped us weed out the stuff we were interested in.

This couch is exactly what I was hoping for. They said it would take about 4-6 weeks and it was about 5 weeks! It's like a cloud couch dupe but the color is even better. It's very comfortable and big. The guys that delivered it were very nice and placed it exactly where I wanted it. I would definitely recommend this couch to a friend.

The product arrived without damage because it was well packaged. The only other time I had ordered furniture online it was for a desk and the box had come torn and the table scratched. That one was through staples and they were good about getting me a refund. In this case I happy to report no issues.

We purchased a media cabinet from Coleman. It is really well made and a stunning piece of furniture. The delivery experience was great. It came completely assembled and wrapped in soft materials and plastic. The finish is perfect. The glass is also perfect. I have already had many compliments on how beautiful the cabinet is and how it is a focal point of the room.

Company is very responsive and the product came extremely well packaged. No possibility of damage. The directions were extremely clear as well. Have had nothing but glowing compliments on unit and requests for where I got my TV stand! Very very satisfied

I purchased a Camden White Entertainment Wall Unit. The website photos show that it is white and under Specifications, it says "Color: Whites"; what I received was light green. In the photos you can see the unit against my white baseboard and that the unit was white and painted light green. I returned the unit and was charged a restocking and delivery fee of $583.60,26% of the total. This company grossly misrepresented the item. Customer Service stated that I should have kept it and sold it to a friend! Do not buy anything from them; they are a rip off and don't care about customer satisfaction. I responded to Coleman's request for the order number and have heard nothing from them.

Coleman Furniture communicated every step of the process, and everything went smoothly and just as they said it would. Very happy with purchase and delivery.

Absolute worst company to deal with. Completely got over on me and my wife after they dropped the ball and shipped faulty furniture to the delivery company. The company offered no help after you made our lives hard every which way possible. And after being given the opportunity to do right by us we experienced the absolute worst customer service imaginable. The first male manager hung up on my wife. Do not buy from this company. Terrible customer service. Was not willing to help with the matter whatsoever. I will be continuing to blast this company on every possible platform until this situation is made right.