Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
The walworth series recliner is as good in reality as it stated on many reviews online. Looks and feels great and leather is supple. Our delivery service was free of charge but I did leave a tip for the delivery guys as they were pleasure to deal with.
I ordered my bed set at the end of June and expected at least a month wait due to COVID-19. Once the order shipped to the local warehouse in early August, It took a little less than 2 weeks for the items to be delivered to me. The furniture was set up in my bedroom as I requested and looked just as beautiful as the pictures online suggest. I will definitely shop with this website in the future.
I ordered an entertainment center and once I ordered they dropped the price 260.00. Then wanted to charge me 800.00 plus pickup fee to restock. Would not correct the price and were not nice at all. I still question if I really talked to a manger!
Tip for consumers:
Not a reputable company. Price change. Cost 800 plus shipping to return.
Products used:
Entertainment Center
We are very happy with the ottoman we purchased. It arrived much earlier than the original projected date. The only thing I was not happy about was I thought the legs were wooden, and they are plastic - durable, but plastic. A good value for the quality.
Great service. Oder was received by date they provided and everything is as it should be
Cheaper than Ashley store
I was able to find the Ashley Furniture console table and stools I wanted through Coleman Furniture and I saved almost $200 off the manufacturer's price! Ordering was easy and I received my order in a timely fashion and it arrived in perfect condition. I was so happy with my purchase, I even ordered two more stools the very next week and they arrived in two days! I would definitely use Coleman Furniture again!
Furniture was delivered quickly and the men who assembled it were nice and did a good job. Overall, I'm very happy with the experience and the end product. It completed my room beautifully.
Had what I wanted at a price point in my budget.
Hello Jessica,
We're thrilled to hear that you had an excellent experience with our delivery team! This feedback brings us joy, as we aim to partner with reputable delivery companies to ensure that our customers have great experiences from start to finish. Thank you for choosing us, and we hope that you will enjoy your new furniture for many years to come.
We had found our dining set used on craiglist but really wanted the matching buffet. After searching online the cheapest we found was here. It was also assembled free for us so overall a goof value considering it's new.
This was requested by my husband and rocking reclining loveseat. Not only did we find what we wanted but it is the most comfortable piece of furniture in the house. My husband and I love this chair. Coleman did as they promised and they continued to update us as the order was manufactured and shipped. We were happy and will definitely purchase from Coleman Furniture in the future. Highly recommend this business, great customer service.
Seamless process! I was looking for a particular piece and in stock for quick delivery. I called and ordered online and it was shipped super fast! Excellent customer service overall. If I need anything in future I will check out your site! Thank you thank you!
Ordering was quick and easy. Customer service was helpful when checking status and providing contact information for delivery service. It took nearly a month to receive, but the entertainment center is fabulous and perfect for our needs.
Simple to navigate the website. Relevant information is all here. I appreciate the high quality photos that show details. I hope my experience with Coleman Furniture will continue to impress as I wait upon my first order.
Ordered a table from Coleman Furniture, and was pleased with the level of communication letting me know when to expect the item to ship from the manufacturer. It arrived on time, and in perfect condition. Highly recommend!
Furniture was cheaply priced but expensively made! Purchase was easy and the items were shipped quicker than expected. I was notified by emails and a phone call to acknowledge shipment date. Shipping service was courteous and professional.
I really appreciate the service that I received from Coleman furniture. I love my living room set and already have a dining room set coming from them as well. Can't wait to receive it. (Order number *******)
It was a pleasure dealing with Mazel Tov Furniture. Everything was easy, and I was kept informed along the way. And customer service was really helpful to select best Hall console for me. Overall, Excellent furniture shop.
Never order through this company, ever! It took us 11 months to receive our sectional sofa and ottoman. Once we finally received it, they both came in broken. We had to drill our own holes to get the ottoman put together. Then TWO of the recliners of our couch were not only broken but the fabric was ripped. It has been three months of back and forth with the company and they still are not fixed and no compensation has been offered. Worst company to work with ever. I will never order anything through this horrible site again. It's a joke and should be reported to the better business bureau.
Tip for consumers:
Do not use this site!! Order elsewhere!!!!
Products used:
I would love to use our recliners but they came broken and haven't been fixed yet.
We purchased bedroom furniture from this site at a great price. Unfortunately due to COVID-19, the estimated shipping date was well beyond what my wife and I had in mind so we had to cancel our order. This business was more than accommodating and refunded our money without any issues. Because of this, we will be shopping with this company again.
Iots of good and negative reviews. Time well tell when we get our couch. The couch is now pealing, hoping it won't look to worn out.
It's been 5 weeks and little fuzzy balls showed up.
Good prices, the lowest and love the style
We loved the unit. It is well constructed and looks wonderful. Coleman kept us informed every step of the way as to what was happening, and where the unit was in the manufacture and delivery process. We are so happy we bought this unit. Price was very fair.
Only had a quick call to ask a few questions about delivery of the sectional picked out. I'm hoping that what the woman I spoke with said the delivery of my sectional will be here before Christmas. My rating is really pending all of your effort in getting me my sectional before the Christmas holiday as I was told by your folks. Thank you.
So excited to receive my dinning furniture. I found it less at another store but then after shipping charges they winded up being more. I suggest to all you fellow shoppers to make sure to find out about shipping as some companies don't tell you until after you order. I like places that clearly show it will be free so I can't be up charged later. In regards to the actual furniture, it's great quality. I am very pleased on the whole.
website did not allow entry of purchase information. I tried calling in and was on hold extremely long time. Finally terminated call with no response. Returned to site later and retried order and was able to check out as it allowed insertion of name and address that would not work earlier.
I was comparison shopping for end tables and stumbled on Coleman Furniture. I have nothing but good to say about the experience. They had the best price and free shipping. I had a phone call for each item prior to shipping so I knew it was on the way. Everything arrived in perfect condition and in less than a week. I will definitely shop here again.
So far everything has been great with my purchase! The only issue I had was that I had to call to receive the time frame in which I should be receiving the furniture. I am considering these times we are in as far as the corona virus pandemic is concerned and would chalk it up to being such an issue. But again, so far so good!
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
Hello there,
We hope you are enjoying your new entertainment center and would like to apologize for any frustration caused by the price change. Unfortunately, in your case, the price reduction occurred after your furniture had already been delivered, and we can only implement a price drop prior to shipment. We apologize for any inconvenience this may have caused, and we hope for an improved experience in the future!