Coleman Furniture

It took over 8 weeks to get my order! My furniture sat in a local warehouse nearly 3 weeks "being inspected" to ensure nothing was damaged. I called numerous times to ask why it was taking 3 weeks to inspect a headboard footboard side rails and two nightstands?! Always the same lame excuse, it hasn't been checked into the warehouse computer system. Finally (after 3 weeks) they called to schedule delivery! Truck arrived and first thing they unpack- because obviously nothing had been inspected- was the footboard which was cracked and broken. I called Coleman furniture while the delivery truck was here and they said I needed to send back the footboard so THEY could inspect it and decide if it needed replace or not. I asked to just cancel my
Order and receive a refund which the man said he would do minus a 20% fee, which was OVER $300! So now I sit with a headboard which I can not use until they decide if the footboard should be replaced or not. I am furious! Tired of waiting, tired of not being able to hardly understand what is being said because of the strong accents of everyone I speak with, tired of poor customer service! The delivery driver said he delivers a lot for Coleman and 8 out of 10 deliveries are damaged! He said he feels bad for these people buying from them. I am still waiting for an answer and it has been 3 days! With no estimation on how long it will be according to Coleman furniture. Be smart shop elsewhere! No refunds without them keeping a big chunk of your money! And you have to pay shipping costs bask to them zero stars to this jerk company!

Coleman is great! I found a beautiful green buffet for $400 less than it was on Overstock. Delivery was great and it came assembled which was a lifesaver. I highly recommend Coleman! *******

Extremely easy to utilize website, ordering, and delivery! In addition, Coleman was very communicative about order confirmation and delivery status…Thank You!

While my indecision was the only hang up. I wish the reviews weren't duplicated. But so far, everything is good. Now to see how the mattress really is and just how fast delivery will be.

I ordered a recliner sofa set last year December. I was told that it will be delivered in 4-7 weeks. Now this date is moved to June- 25 weeks. And this date keep changing further.

Overall I am happy however one issue I ran into is when buying online there wasn't a shipping time fram provided. However when I did call in they were able to give me an estimate.

I haven't received my furniture they didn't update me Properly I been waiting on my furniture since June her it is August the first few times they let me know what was going on the then July 15 was the last time I got update saying it would take another two week it has four steps its Goes through I never Received a phone call or email saying that my furniture was ready then when I called they Kept putting me on hold like they didn't know About the status of my furniture they said they have been calling me and emailing me.And I haven't not received anything else letting me know that my furniture was ready.

Living room furniture came and is setup as promised. Total was 2 pieces and it took them about 20 minutes to get the job done. Most of the time was unpacking as it was wrapped in several layers.

Delivery men were very professional
I have 1 small complaint 2 days after delivery we found a mouse in our house not saying it came with furniture but we did not have a problem with mice before that

Bed was just as advertised with quick shipment and delivery. The people that delivered the bed were friendly and professional and arrived right on time. Would do this again without hesitation.

After several months shopping locally for new furniture for our master bedroom, we decided to look on-line and found Coleman Furniture. Product selection is great, with numerous styles and features found at local furniture stores. We upgraded our MRB furniture with the Proximity Heights Smoke Anthracite King Upholstered Storage Bed, Closed Drawer Nightstands, and Drawer Chest. In order to make our best decision, the customer service representatives went out of their way to answer all our questions, so we had the correct information to make the right choice. The furniture is well made, solid, and beautiful. Delivery was easy, with frequent email updates. The delivery personnel were fast, efficient, and professional. Best of all, prices are competitive and Coleman Furniture offers discount coupons.

Unfortunately, the bed arrived missing the center support slat and screws for the cross slats. The Aftercare service department promptly contacted the manufacturer and the missing parts were delivered within one week. We are very pleased with the new furniture and on-line shopping experience with Coleman Furniture.

The bed came in the day it was supposed to and the 2 men put it together and even went to my garage and put the box springs and mattress on the frame. Great job

We love our new sectional! It's huge and so comfortable. We r very happy with our purchase. Delivery took awhile but we'll worth it. We will continue to buy with Them.

This was my first time purchasing a bedroom set with this company and I completely recommend it. I was very happy with the customer service and my delivery went great

Product description and specifications were detailed, the process for purchase and delivery was clearly explained. Delivery was as promised. Delivery personnel were courteous and helpful.

Thank you! I appreciate the great customer service over the phone. The gentleman was able to help guide me through everything so that I could pick out exactly what I wanted

The furniture was great, good quality and price! The only downfall was the shipping time. The service and delivery also went well. I plan to order again from Coleman Furniture.

Found a matching table that I have been looking for sometime now. It is great to find a company that has it but also free shipping and, so far, great service!

Fair pricing and quality products. No tax and free delivery, cutting out the middle man saves big $$$ and makes furniture shopping less stressful. Wait for the holidays for better deals

The desk I ordered is very high quality, as described on the website, and conveniently delivered and installed. Very happy with the product, service, and overall experience.

I received my living room set damaged. The delivery man got customer service on the line. The girl informed me that if I had read the fine print, I would know that Coleman has the option of fixing damaged furniture, rather that replacing it. Please read the fine print, and DO NOT BUY FROM THIS COMPANY. I am sure if the delivery people had not damaged it, my review would have been different, but here we are.

Smooth transaction. Delivery took 4 weeks but well worth the wait. The white glove delivery and set up was nice. The set was a great price and looks amazing!

The bed is a beautiful blue with gems embedded in the headboard. I don't think I new that when I bought the set. It feels like a Queen bed meant for a queen.