Coleman Furniture

We purchased two end tables & were very impressed with the design & quality.
The product arrived on time & professionally
Packed. We would definitely use Coleman in the future!

I love the price and the white glove service. I am very disappointed that it will take 6 weeks minimum to receive my purchase according to the customer service representative.

This piece is perfect for our living room. It fits our tv perfectly. I was surprised with the quality since the price was so great! Very happy I purchased this!

cant believe there is no one to answer questions on a Saturday afternoon. No shipping info on my order. so have no idea of when it is expected to ship

WARNING DON'T WASTE YOUR MONEY-This is the most unhelpful, disorganized, "don't give a dam" companies I have ever deal with! DON'T WASTE YOUR MONEY - Delivery, if they show... no money back, without HIDDEN FEE"S, plus 15% restocking fee. DISGUSTING, and they don't care! You get a 3rd party helpdesk to help you, Coleman doesn't even contact you. I tried to get them to help me and nothing, I called and was guaranteed delivery by a must have date, or I would have ordered from a vendor that could have delivered (still can) but I am unable to get my money back, with all these hidden fee's and my event will be ruined now. Thank you Coleman for absolutely nothing! This is my exact email to them for full disclosure: This is disgusting service and you have ruined my event! Karma will catch up to you and Coleman Furniture. Thank you for nothing, I have no choice but to wait for this order!
I would post photos but it hasn't arrive yet so don't have any!

Ordering process was easy and the delivery went smoothly, not to mention this couch is so cozy and perfect for an apartment

We spent over $6,000 on a new bedroom suite. We placed our order on 4/22/18. A few weeks later our 7 pieces of furniture arrived (white glove service). One of the dressers was severely damaged on 5 surfaces, split wood, corner grinded off, hole in back, top split open! We were told by the delivery team that we would be contacted to have the piece picked up a new piece delivered. Well we were contacted but when they picked up the piece they said they were taking it back to the delivery company's shop to be repaired. This was unacceptable since we paid $930+tax for a new piece of furniture and they thought repairing this severely damaged piece was a fair replacement. Well that was 6 weeks ago, we have gotten no updates other than "we are attempting to contact the delivery company for an update on your piece". Meanwhile we do not have the piece of furniture, the "repaired" piece is not acceptable and we have requested a refund of the piece multiple times to no avail other than "we are working on getting an update". I have left multiple voicemails, none of which have been returned, just emails. I have never had to do this before, but I am filing a report with my credit card company and hoping we may at least get our money back.

It took two days trying to get the site to allow me to go thru. It didn't recognize the state of AZ. Kept asking me to put in my state and zip even after entered.

The eta was 2 weeks after purchase date. I recieved my products after over a month, and quite a lot of back and forth where my ship date was changed quite a few times.

Finally get my products and one is damaged to which I got a measly $20 compensation and the other problem was a missing build guide for the bed. In normal conditions, a person would have sent the product back to get a refund and they would have had to sell it for 1/2 off or go through the whole process of getting a new one, or whatever the case may be. I was already irritated with how many times I was told it was coming only to have to be given a different recieve date.

That said I don't normally get irritated with customer service workers, but I dislike being told some thing will be here when that wasn't the case. If there is an issue just give me a warning before ordering or communicate through the process and I would be much more grateful.

A "We're sorry the original ETA is unable to be met as we are suffering delays." kind of message would have been greatly appreciated. I get that there's a lot going on right now, but when being told that you estimate it to be here in 2 weeks and you fail to meet your own estimate it's just courteous.

The item arrived early and was delivered in a professional manner. They had the 6 piece sofa delivered and put together in less than 30 minutes. The couch is very comfortable and is well built.

I recently purchased a bedroom set for my new home from Coleman. So much to choose from and the price was fair. Everyone loves my bedroom set! Will buy again from Coleman...

I had trouble with submitting my purchase. I was using - in my phone number but the site kept telling me the field was required, but not how to fix it. I figured it out on my own.

I was kind of hesitant about ordering furniture online without seeing it in person first, but I was not disappointed once it arrived. I just wish I could have gotten it sooner.

Furniture appears to be exactly what I've been looking for. Pleased that you offer free shipping and assembly. Easy to navigate site and see all details. Hoping to continue to be pleased.

This was our second experience and it was as good as the first. Pricing beat everyone else, delivery was perfect. Everything was just as promised and have absolutely no complaints. Highly recommend.

First time purchasing a couch from Coleman and it didn't disappoint! The customer service was excellent and the local delivery service was very communicative. Thanks!

My grand total was shown and I hit "submit order" - but then the total suddenly had $50 added to it (state tax) and the order was processing! That $50 should have been added before I hit submit.

Although it took a very long time to receive the table because of shipping issues, it was worth the wait. The table was even more beautiful in person and in great condition.

The company was very good at keeping me up to date on arrival time. The ordering process was very easy. I researched prices and there's was the least expensive on Google searches.

You have what I need. The only thing I would like would be a better communication of how long the shipping may take. Nothing really on the website about the shipping time.

only place i've been shopping that isn't completely out of furniture!!! Thank you and you have my business from here on out and even recommended you to my family!

I ordered a coffee table for $1300. From an online picture. I did not like it and when I called to initiate a return, they charged me over $600 to return this item.

DO NOT BUY ANYTHING FROM THEM ONLINE AND EXPECT TO RETURN IT.

You by far the best prices I found anywhere!!!!! I was so excited to see the quality of furniture I bought everything from Coleman. Thank you so much.
Maritza