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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
Lots of great designs to chose from and great prices. No fuss and it was here rather fast.
Google search returned the item I wanted and your site was visible and accessible
Shipping was delayed 3 weeks but couches are definitely worth it
Shipping questions
They had the couch I wanted at the best price
Loved my purchase. Sectional is exactly as pictured and very comfortable.
Delivery was fast, punctual and professional.
My wife and I love our new entertainment center. The delivery men were very professional and courteous!
The entertainment center is absolutely amazing! Highly recommended furniture company if you are looking for amazing pieces!
Good experience so far, several follow up emails to update on shipping dates is very nice. Awaiting final piece to get delivered …
Order *******
Bought bedroom furniture and with my rewards decided to buy the bench that matches, after 6 months on order and every month I get a update on a arrival date open a email to a "your order has ben cancelled" keep in mind ive called this company 3 times and each time it's due to covit and still on its way. When I called after canceled email was told they are no longer making this item. I get in web site and find this bench is still made and 200.00 more than when I purchased. DON'T TRUST THIS COMLANY. THEY DO NOT UPHOLD WHAT THEY SAY THEY WILL DO
Awesome! The whole process was really easy from picking to delivery. If I need furniture I will definitely be back.
The other company I used dropped the ball.
Your site freezes a lot, and there are offers less than th $1170., but when we went into the Refine Search it would not allow to lower it.
Easy to use website. Ordering and delivery details clear. Glad they added the note regarding top 1000 email retailers. Added a level of comfort
This ottoman provides understated elegance to my living room. Perfect height for my swivel LzB chair. Love the brass legs and tweedy fabric texture.
So glad I saw this Ashley furniture set online for such a discounted rate. It is great quality. Had local delivery company deliver it.
I have only made the purchase so far. Lets see how follow up and delivery time goes. This is where most furniture companies drop the ball.
Love the fact that I can buy either one piece or a whole set, and shipping is free. I will definitely be back for more pieces.
So far the entire experience has been simple and easy to use. Looking forward to getting our purchase!! This will help make quarantine easier.
I had an excellent experience with coleman. Prices were great, quality workmanship and fast shipping. I will definitely be using again in the future.
It would be helpful if an expected delivery date was included before your total and you did not have to contact the chat help desk to find out.
tax charges only populate once 'place order' is clicked - any other site would show total cost, taxes included BEFORE accepting and approving the order
Big thank you to Matt for explaining your shipping policy to me as I am a first time customer. He was kind, patient & professional.
received theater seating at coleman, equivalent to ashleys and other stores but 40% less cost. free delivery and setup upstairs was an added bonus!
took four attempts before I could add the chairs to my shopping cart. You only got the order because every other website was $60 more
Just ordered and a bit nervous about ordering furniture online. So far, the experience has been stress free. The site is easy to navigate.
Ria, helped me navigate the website and made certain I didn't miss out on this item. Just can't wait to see this furniture in person.
Finding the furniture we fell in love with in store for a discounted price online from an authorized retailer, doesn't get much better than that.
Love this couch we order! Great color, shape,texture, and price. We are so happy with our purchase. It came swiftly after ordering.
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Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
