Coleman Furniture

Crushes the local Furniture place to include the discount stores. Free Shipping, no tax, just does not get better than this. Thanks!

Coleman has beautiful furniture for reasonable prices.
I placed order on morning of April 27 and hours later, I unfortunately had to cancel the order. I'm hoping to re-order this fall. I sent an email following the instructions on their website. I also reached out via contact form and via chat. Hey, it's a lot of $$ I'm dealing with. Coleman responded and cancelled the order as I was within the 24 hr cancel window. My complaint is that, the transaction via the bank is completely PROCESSED as in DEBITED. This hurts! They recommend waiting up to 10 business days for a full refund. I'm upset bc in my case, there is no furniture that needs to wait to be returned or inspected or shipped back. I spoke with a Cade this morning at Coleman, who didn't even ask for details, he simply abruptly blurted the general, wait the days for the refund. That rubbed me the wrong way. All I want is a quick refund. All I wanted was a real status. I thought temporary Authorization meant TEMPORARY. I'm considering not patronizing this company in the fall when we remodel our home.

"Please note: There will be a temporary authorization hold on your card to ensure the payment card is active. This hold will be released in 3-5 business days. Your order will be billed in full once the first item from your order is prepared for shipment."
"Orders may be canceled within 24 hours of placement without incurring any restocking fees or delivery costs. To cancel an order, a customer must email Coleman Furniture.
Please send us a cancellation request via email. Requests for cancellation are not complete until they are confirmed by Coleman Furniture. Submit a ticket here. "

I'll update review once quickly resolved.
Resolved and satisfied!

Waited on hold with question for almost 45 minutes and then the agent was apathetic and obviously not enjoying helping me.

Overall the website and furniture are great but I wish it was easier to search for furniture without being too specific.

Ordered an Ashley living room suite for about $700 less than in store. Arrived earlier than expected. Happy with the experience.

Jennifer was a great help! She was very quick and responsive to all of our questions about shipping during this pandemic.

There are quite a few options and the price is about 100 dollar cheaper, hoping to get a good quality product.

Website is easy to use and I used the chat feature to talk with Hanna in sales. She was very helpful!!

Web site is slow and organized very poorly. Customer service rep was not very helpful, but eventually Answered my questions m

Easy website. Lots of paying options. The white glove service stinks but as far as Coleman, it was a good experience.

I had a difficult time finding this piece. So glad you have it and the online ordering was quick and easy.

THEO on the live chat was great! He answered all of my questions and emailed me the easy to order proposal.

Attractive price as the coffee table was on a special. Direct delivery from manufacturer which was quick. Will considering buying again.

Little confusing adding things to cart, especially adding on additional items such as ottoman, etc. Otherwise great website and easy ordering.

Easy to navigate and good pictures showing the whole bedroom set as well as up close photos of each individual piece.

Best price for the items I wanted and an exclusive in-home set-up delivery was the deciding factor to choose this retailer.

Way convenient site, promo code made me feel good about the purchase and free shipping plus assembly promised sealed the deal!

Rightly priced and easy ordering process. Anticipating a seamless shipping and delivery schedule. Look forward to finding more treasures at Coleman.

Just placed my first order. The ordering process was easy. Will be interesting to see how well the delivery etc. goes.

I really enjoyed looking at your selections. The prices are a little higher than other places but overall a good deal.

I have been looking for the perfect reclining sofa, and color. I found it with Coleman furniture at an awesome price.

would have been 5 stars but the website was kind of touchy and shipping or commit date was not easily outlined.

I wish customer service would say they are closed when I called instead of redirecting. Otherwise online was easy and quick!