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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
Beautiful piece of furniture. Well made and looks perfect in space. Lots of shelves which are adjustable. I love it
Products used:
6 shelf office space library wall
The site was easy to use and the customer service reps were very helpful when I called about delivery questions.
I got a little frustrated trying to find mirror to vanity (Salamanca Champagne)...but other than that, my experience was good.
Order was stuck in processing yesterday and I waited 40 minutes on hold for a rep. and finally hung up.
Looked at several web sites for living room sets, this site had the best choices and best options, including delivery.
customer service chat was very helpful. easy ordering process and ability to hold delivering until i am ready to accept.
Upon order, my new sofa was delivered in about 3 weeks. No issues with delivery and everything was very easy.
I am very satisfied with my shopping experience. As I navigated through the whole website it was simple and easy.
Can't wait to see my new purchase. I have never shopped with Coleman before but found just want I wanted.
I've been looking for furniture forever. I finally found something that caught my eye. I can't wait to receive it!
Was delighted to find this site on line with great prices and love the free shipping with white glove delivery.
It was difficult to figure out what we were actually purchasing based on the information and pictures in the listing.
Very easy to find the items you need at a fair price, and I love the payment plan options available.
I ordered a Living Room Set and find it very attractive. I liked the variety of colors Coleman furniture offers.
Tried using a card which matched the address but it would not go through... strange... anyway used another card... thanks...
Such a great deal! I love that you all do free shipping and in home delivery and setup! Simply amazing.
Delivered within two weeks. Much quicker than expected. This isn't my first purchase from Coleman and won't be my last.
Products used:
45432b76 Couch purchase from Coleman.
I have purchased from Coleman and on several occasions and do Love the way they keep me informed about shipments
Just placed my order for a sectional sight unseen from the reviews. Keeping my fingers crossed that everything goes well.
Experience was lovely I used the live chat feature and all my questions were answered promptly and in great detail!
Book cases are very durable and well made. Easy to assemble and should last for many years. Nice wood color.
Shopping was great... the site was a little slow... but with so many people working from home it's expected nowadays.
Thanks to the chat sale guys for answering my very many chats. Looking forward to shopping some more here soon.
The table is just as described. It's a sleek and transitional piece and works well on my beach house balcony.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
