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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
Very good. Some of the search refining didn't work on the website. Communication with company has been prompt and courteous.
Photos and specs are great. Confusion can be stopped by ONLY showing diagram of configuration that is in the photos.
Purchased an item online and the tax was not included until after I clicked confirm to pay for the order
So far, good. I'll wait and give my final approval upon a fast delivery and no issues with the items.
The online chat was quick, easy to use, and helped me resolve a worry I had before purchasing a couch
So far purchase process very easy and satisfying. Furniture arrived on time and in excellent condition.
Had in stock an item I wanted. Also 4.7 out of 5 Reviews.
Due to the virus, it was back ordered and delayed but they kept me informed and up to date. I'll probably do more business with them. Thank you.
SO MUCH TO CHOOSE FROM MAD IT QUITE A SHOPPING EXPERIENCE FOR ME AND MY SON AND DAUGHTER. FUN.
THANK YOU FOR BEING THERE DURING THESE DIFFICULT TIMES.
I ordered a dining table and chairs and was very interested in the Area Rug pictured with the set, but could not find it anywhere on their site.
We were looking for a lift chair and found you had this one on sale at a good price,with the lumbar and auto head rest my husband wanted
I can't say enough great things about Coleman Furniture and my experience in receiving my items. Solid company, great furniture.
The customer service representative made sure that my special request for delivery of the chairs would be honored, since we were going on vacation and couldn't receive them on the dates that they were originally set. I can't thank our representative enough for making sure that the delivery was perfect. In fact, it was sooner than expected because that representative was very vigilant and made it happen! Thank you so much!!!
I had originally chose Coleman Furniture because it had the chairs I needed.
Very reliable and ordered items were delivered on time!
Recommended by friends
Past experience
Very scary to buy furniture online sight unseen and the agreement that is required for you to sign prior to purchase makes it feel even more risky.
Great experience! I like that I can place multiple choices in the basket and make my final decision based off of what is best for my budget.
It took a few weeks from when we placed the order to receive it which was annoying. Apart from that everything else went smoothly without any issues.
I wish I came across Coleman Furniture along time ago! Delivery is super with polite friendly men who set up the furniture where you want it!
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Tip for consumers:
Do it
Products used:
Bookcase
I was happy to receive a phone call on Labor Day weekend when you were off work just to see if I had any questions. Very Nice
Furniture was * quick ship.. purchased on 4 july 2019.. was the told 4-6 weeks.. it's now August 18 and and you got a last minute call..
Saw this sectional at my local Ashley's and fell in love with it. Find the same sectional here for a much better price. Quick and easy purchase
Great service definitely will order again.The couch was a little off color, but I love it. It matches with my house. The delivery was quick and easy.
I found several options I liked online. I also asked a questioned that was answered quickly. I'm excited for the free shipping and set up as well!
I have shopped around for this bar. I should've ordered right after the holiday it was $100 cheaper when I called and spoke with a sales rep.
Found the same furniture on here as I did in town, but cheaper and free delivery. I like that it's a family owned business as well. Thanks!
Coleman has a large variety of furniture to choose from. I was trying to decide between 3 different beds and I am so happy with my purchase.
Website was having some issues with adding items to the cart earlier, but they seem to have been resolved.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
