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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
Great price and mostly smooth ordering process. Would be extremely helpful to have estimated shipping/arrival date prior to purchase.
I will absolutely buy from coleman furniture again. The service was excellent and easy. I thank you very much
Very quick turnaround on our first purchase. We will definitely continue to shop at Coleman for our furniture needs
Very Helpful, arrived on time and quickly brought in furniture. They also took away all wrapping and packing material.
Slow to load page & had to process checkout 3 times before it went through. Great selection of beds.
wonderful don't change way of ding business and products availability and quality, customer service reps are truly the best.
The sofa set I purchased is exactly what I wanted. Delivery and installation went perfectly. 100% will buy again!
Worst design fo website every time page going up and we need to press page down after our selections
What color is the dresser? it should say. I compared the item number with a different store to confirm.
They had what other online retailers did not, and still offered good prices. Delivery was on time and easy
Thank you for your professional help.
And fast delivery of course.
I always rejoice when I find something worthwhile.
Ordering form was straight forward & made me comfortable in internet ordering a big item for the first time
Great selection! Great communication. My furniture was back ordered & they kept me apprised if updates. Would definitely recommend!
My experience has been good minus a hiccup during checkout everything has worked out thus far. Thank you Annie
Coleman furniture has made my furniture shopping experience wonderful. I found the perfect bedroom set at an amazing price.
I love the free shipping and in home setup. 1st time purchase with this company and prices seem reasonable.
Easy to navigate on site and when I did call in the person was very helpful, professional and courteous.
I spent hours researching the product I was buying. Coleman had great prices and an outstanding customer service record.
Great sectional for our living room. Big comfy cushions that have removable covers - perfect for a house with pets.
Easy to follow process of ordering, more detail about product than some on-line sites with same product; good price.
Ordered furniture in May still haven't received it. You will be better off going to your local furniture store.
I'm a first time customer and so far my experience has been great.
Large selection, great prices, reputable company.
We had several questions for the "we are here" people and they were fantastic. The customer service was outstanding!
Site was extremely easy to navigate and the furniture selection was much larger than other sites I looked at.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
Hi Tracy,
We appreciate the feedback! We're glad to hear that you were satisfied with our prices and delivery. We hope you enjoy your purchase!
The Coleman Furniture Team