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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
I tried to order the same set with Ashley furniture and they were more expensive and terrible service
Checkout was painless, have never shopped with you before but glad I found you online, will visit again.
Very convenient to shop online, great comments from other customers is what got me to purchase this item.
Sale price stated it was good until 2/24/19, but actually went up in price on 2/20/19. Only negative
So far process for online ordering was easy. Wish there was more information about shipping prior to purchase.
Had the best price for our light. Was kept informed of package arrival. Light came in great condition.
It was a great experience and I was kept informed along the way. It did take a little longer than originally expected
Thanks for meaning free shipping when your site says it, Jennifer was great with all my questions. thanks
I wish there were some easier to digest information regarding the delivery time frames and delivery services available.
So far so good. However, I was not completely pleased with the customer service during my phone inquiry.
I purchased from Coleman a few years ago and was very pleased. Ordering today was great, once again.
had a little problem navigating through the online store. It kept flipping me back to the login page.
Good so far. Ask question through chat and received immediate response. So I ordered the piece of furniture.
this was such an easy process, I love the furniture and the website. Everything is displayed so nice.
Very easy to order. They kept informed about any delays and updates concerning my order. Great customer service
Easy to order. Thorough details of shipping and delivery. Promo code for discount makes for a better deal.
Anxious to get my coffee table - I have gotten a large accent table from Coleman which is beautiful!
Excellent selection and prices. Great presentation and information about sizes with photos set up in rooms for perspective.
Coleman's site is user-friendly, easy to navigate, and has a variety of reasonably priced products to choose from.
Diane was great! Helped me via online chat. Was very quick to respond. Will definitely shop here again.
I liked the information provided on the sight and that "Annie" was online to help with any questions.
Looking forward to having a smooth and pain free experience having never ordered furniture on line before this.
They kept me up to date with the process and when the furniture was being delivered. Furniture was delivered and set up with no issue.
Great. I do not like writing a long explanation. A big reason I do not like to give reviews. Good service nice people
The guys showed up before time, they were professional. They put the furniture together in no time and they was careful bringing the furniture in.
I like the sectional that I purchased
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
