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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
This is my second purchase from Coleman and I am very pleased with the quality of the furniture and the outstanding white glove delivery service?
Saved money, order came on time. Very pleased and have placed multiple orders. Each time I felt I got the best deal for my money.
This couch was very reasonably priced and easy to order. Customer service was fast at responding to my questions and delivery was a breeze!
Ordered over the phone - and paid secure;y with paypal (and chose bill me later). Items were easy to find - and staff were friendly. Good experience!
Very easy to shop, my delivery was very fast and was able to find a good deal (cheaper than the actual store).
Order No. *******
Products used:
Furniture
Couch was delivered with no problems. Couch is sturdy and looks good. The cushions hang over the frame a little but really no big deal.
The office chair has lumbar support but I don't live the cushioning feed. Overall I gave a good review as the transaction portion was great.
Easy to navigate through the site. I will say I only gave 5 stars because of the lack of discount with it being Black Friday.
I ordered a chair and it has taken 10 WEEKS to deliver it. 10 weeks. Keep that in mind before you order from these people
Everything was pretty simple and easy so thank you so much and I'm looking forward to seeing how great my furniture looks inside my home.
Website is well laid out. It was easy to find what I was looking for, understand all the benefits as well as terms of sale.
So far the experience has been great. We hope the furniture gets to us in perfect condition. Unfortunate that shipping to us is extremely expensive.
Easy online shopping. Customer was fast and very easy to deal with. Email updates the whole shopping time. Will buy from again in the future.
Love how comfortable and soft the furniture is. The furniture took a while to come because of the virus, but I'm happy with my purchase
I have been viewing this particular sofa for six months. I love the clean sophisticated style of this product. I can't wait to receive it!
super easy! love the shopping platform - easy to use. great products, and great detail on all items. this is my first time shopping with coleman.
Ordering was great, i can not rate the item yet because I havent seen it. Price was great, and free shipping. Can't beat that !
IT WOULDNT ACCEPT MY CREDIT CARD. WHEN I CALLED THE CARD COMPAY, THEY SAID CALL THE MERCHANT - EVERYTHING IS FINE ON OUR SIDE
I HAD TO TRY THIS 50 TIMES BEFORE ONE WORKED
It was quick and easy, and got approved through affirm. I have been wanting this set for years. I can't wait to get it!
Like always Coleman is the company for my furniture needs. I love my new bedroom set.
Highly recommend this company.
Hello Zujey,
Thank you for sharing your feedback with us! It brings us joy to know that Coleman is your preferred furniture store. We hope that you will enjoy your new bedroom set for many years to come!
Kept me updated about the status of my order
Delivery was on time of what the date was given delivery people were very nice
I liked the quality of the furniture. No scratches or dents
Hello there,
We're delighted to hear that you had a great experience with us and that you are satisfied with your new furniture! Our team is committed to keeping our customers informed about their orders with regular updates, and we're pleased that you found this to be helpful. Thank you for choosing us!
Directions were clear, price was right, shopping was easy. Fingers crossed it goes as well the rest of the way.
So straightforward that I was reluctant. The site has everything modern to the traditional. CAan't wait for the new arrivals
Shopping experience so far is very nice - will see how the delivery experience goes... fingers crossed for a good experience.
My table is gorgeous and sturdy, but it took almost a month to arrive. It was very easy to assemble.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
Hi Tiffany,
We're happy to hear that you were satisfied with your delivery and purchase, and we hope you keep us in mind for your future furniture needs!
The Coleman Furniture Team