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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
website easy to use...cant wait to get my table and chairs! Looked and finally found what I was looking for!
Easy to navigate website. Great prices and free delivery and home set up! I cannot wait until it shows up.
Very clear instructions and explanations about all aspects of the shipping and delivery- very excited to see my new couch!
I'm very pleased with the coverlet and shams. Nice quality and the color is exactly what I was looking for.
Website was easy to navigate and there were a lot of options/choices. Prices were exactly what we were looking for.
Shopping was easy! All products were a breeze to find and well organized. Checkout was strait forward and processed quickly!
Order #******* - Baystorm Gray King Platform Double Under Bed Storage Bedroom Set. Easy to order and professional delivery. Exceeded expectations.
Products used:
Bedroom furniture
great service answering my questions about anything that i needed- looking forward to my shipment of my new bedroom set!
Beautiful bedroom set. I can't wait to see it in my home. i will write another review when it comes.
This is beautifully elegant table. The table was easy to assemble and is very sturdy. It arrived sooner than expected.
Just placed my first order. It was easy to use the website and there are good offers on the website.
Everything fine until you get to ordering info. You should stipulate not to use parenthesis or separations in numerical requests.
I purchased leather furniture for my nephew and his wife and they were so excited when the furniture was delivered.
Very smooth and easy. Love your offering of white glove service and also that you offer excellent prices. Thank you!
So far so good, just really nervous about ordering something so large and expensive online
I love the wall unit!
Fairly good. Issue with new move, and credit card address not matching. New move is why I am purchasing furniture.
You had the whole bed, not just the headboard. That was what held me back from buying from another distributor.
This table is very sturdy, attractive and exactly as pictured. Such quality for the price and very easy to assemble.
I tried to use the live chat several times, but the agents kept leaving the conversation before answering my question
I absolutely love the carving of my headboard with the bedframe and am so happy I found it at such a great price!
Gret experience - simple and easy! Can't wait for my new couch especially because I will be in my home for the considerable future.
They have so many options and had just what I was looking for, with good prices. And they have a monthly payment option that's super fast and easy.
I needed 2 chairs for my dining room set that would be similar to the chairs I already have. Found chairs that will work well. checkout was easy.
This is the second set of chairs we purchased. They take a little long to ship but the price was good and the chairs were easy to assemble.
It was good and easy. But i lost my previous reward points and i sent a message to Coleman no one replied. That was not good cust service.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
Thank you for your feedback. We checked the history on the chat related to your email address and found that it appears your internet connection was not maintaining a consistent connection with our chat program and kept disconnecting which was causing your chat agents to be disconnected. Please note, they did not exit the chat, it simply shows that if the connection is lost to the chat server. We hope you can understand and we apologize if the experience was not what we had wanted it to be.