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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
Good experience. Taxes are hidden until after processing order, so actual total is not seen until after purchase.
Furniture arrived as promised. The guys who set it up were professional and extremely nice. Love the furniture!
First time shopping on line. quite an experience If I need anymore furniture I'll check on you first.
Great Experience!! No pressure sales technique. Dianne was great to work with. answered all my questions. Thanks Dianne.
Well the items are well described and pictured. The information needed to make a decision is all there.
The Furniture matches photos precisely, was delivered timely, was delivered with great service, and met our quality expectations.
Exciting and awesome prices, I absolutely love Coleman Furniture. They have amazing items and prices are perfect !
Best price I found searching the internet. Amazing quick check out ! Thank you I loved shopping with you!
the customer services was great, had some difficulty using the coupon code. Everything worked out in the end
Online transaction was simple, and the online chat was helpful for answering a question I had about shipping.
I was unable to use a coupon that was offered at beginning of transaction but unavailable at payment
Website was easy to navigate through and had all the information I was looking for about the product.
Great deal, looks like great product, hoping to say great customer service and delivery on my next message.
The website was very easy to navigate and the price was excellent. Hoping delivery will go even smoother.
furniture looks, from the view on the picture worth the price but more color selections can stand improvement
No problems with navigation of website. I also called CS and was met with friendly and helpful service.
"Terms and Conditions" button was a pain in the butt but the site is easy to use and the prices are great.
It was a positive experience, although I did have to refill the checkout when I went back to shop a bit more.
That rating would have been higher, but the person on the phone was not overly friendly. I felt I was bothering her.
I am very happy with the web site. It was easy to order. I just want to know when to expect delivery.
Should be allowed to select pieces in the collection after 1st selection w/o having to look through the entire collection list again
I've been waiting for a sale on this item, and glad I found it. I will rate the item when it arrives.
I found this site to have more to offer & better prices then other sites that I was browsing. Easy to navigate
I found the website while doing a search for a particular brand and item of furniture. The website was easy to use.
Best price and kept me updated on status. Arrived undamaged. I shopped around and I am happy I went with Coleman Furniture
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
