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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
Very easy to navitate your site. The most helpful feature is your online customer service. Today, Diane helped me out, very knowledgeable.
Wasn't able to speak to a live sales person before placing my order, even though I left messages for a return call.
Website wasn't processing correctly. I love the monthly payments options!! I hope u have people who bring the chair into my home!!
Easy ordering at a fair price, which included delivery and assembly. Very happy with entire process
Online showed i was ordering 19 orders. I had to subtract 19 or I would have been charged over ******* dollars
It was easy to filter and find the product that fit my needs. The checkout process was simple and quick too.
I'm giving it a 4 because this is my first time actually ordering, so I'm giving it room to get better.
We are retired we don't have a business but we are extremely happy with our purchase the furniture is very comfortable.
I looked at this sectional in Ashley and they wanted $1,000 more for it. Thank goodness I searched online for it.
The customer service was amazing; the furniture arrived on time and was in perfect condition. I recommend this site for furniture
I'm unsure when this order is supposed to arrive. There is no date/time selected on the front end of this order.
I had to contact the customer service and they were amazing and helped me to be able to change my order
Great service, I received my couch earlier than expected. Customer service was great, kept me in the loop with my purchase.
Products used:
Couch
Item looks like it is very nice quality and I loved that it was on sale. Ordering process was very smooth.
Was okay, but I was hoping for financing that didn't require 20% interest, so I used my own card for 6%.
The movers were great they put everything we're I wanted it showed up early and called when they were almost here
Tip for consumers:
The Items look just like it do online
Products used:
Sofa and Loveseat
I've had the best experience with Coleman Furniture. The customer service, the product, and the timely delivery, have all been great!
Products used:
Sofa
Happy I didn't need to create a username password but would have preferred to have the option to pay through Paypal
I love shopping at Coleman furniture! They have a great selection and good quality furniture. I would recommend to a friend.
This is the first time shopping with Coleman Furniture and im very happy with the price and huge selection of sectional.
website is very confusing. i had to call your sales center to get help clarifying how to order what i wanted.
I have compared pricing and this is the best! Website is easy to navigate and help process was quick and helpful!
Easy and convenient. I visit a furniture store, decide what I want and then save money by ordering from Coleman Furniture.
Second time ordering. I hope this time is as smooth as the first time. We recommend Coleman to all our friends
I was looking for an office chair and something a little different and rustic and I found it at this site.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
