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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
It was very easy and simple, the quality of the furniture seems to be great, can't wait to receive it.
The console table I purchased was great quality and the best price I found in several sites. Shipping was very reliable and professional.
We did bedroom furniture after we did a couch earlier this year. Easy and quick! We will use again. Definitely a great value.
It was a little difficult to navigate the pricing, but in the end, it was a good deal and hopefully a great purchase and quality dining room set.
Just what I was looking for and and exceptional price for both pieces! And the free delivery and set up is a bonus
It was easy. The only question I have is about the delivery. It really doesn't tell me what type of delivery is included.
Received the couch and they sat it up for us. Everything was great! They communicated with us regularly to let us know where it was in the process.
It was easy to navigate through the page and look at the items. Also the pricing was lower then some of the competitors.
pretty easy way to navigate but I had to re-enter my shipping address after I entered my billing address. That's kind of annoying.
Why did it wait until I clicked to complete the order, before it added in sales tax? This added 275.00 to my order!
Problem trying to order two cumberland dresser when I placed an order for a set so I had to order this dress separately.
This process was quick and easy. Every question I had about the purchase and the financing was easily answered by searching the site.
It was somewhat difficult to get to the particular piece of furniture I was looking for, but the buying process was very easy.
Great Service, very helpful and good quality merchandise. Very satisfied and would totally recommend to anyone
Met expectations, shipping was on time, furniture wasn't damaged and shipping people were efficient and nice
Thanks for the steady stream of updates for our delivery. Great communication from your updates team.
Website kept saying "internal error." Then it would not process the transaction. Kept saying "processing transaction"
It's easy, i would of like to see a delivery estimate on the product that i was looking at to see if it would make it around the time i need it.
Our local furniture shop wanted twice the price for the same item, plus they wanted $80 for delivery. High hopes for our purchase with Coleman!
It was a little tricky navigating initially it looked like the ottoman came with it but when I was checking out it didn't include it
Amazing! The delivery team was in and out in 5 minutes and the couch itself is exceptional. Firm, light and still very luxurious. Amazing stuff.
I loved that I was able to find exactly what we were looking for and we were able to get it at a great price!
I've been looking for an entertainment center for a long time. The price is great. Can't wait to have it delivered to start to enjoy it.
The sales lady I spoke with on the phone was very helpful and accurate with order availability and delivery.
I just placed my first order. This is my first time shopping here so I hope everything goes smoothly.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
Hello Stephen,
We're delighted to hear that you had a great experience with us and that you are satisfied with your new couch! Our team is committed to keeping our customers informed about their orders with regular updates, and we're pleased that you found this to be helpful. Thank you for choosing us!