• Coleman Furniture

2024 CUSTOMER CHOICE AWARD

Coleman Furniture

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Overview

Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 84.9%
Positive
477
Neutral
48
Negative
37

Instant Feedback

944 reviews

632
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How would you rate Coleman Furniture?
Top Positive Review

“GOOD EXPERIENCE”

Brett F.
9/6/24

Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.

Top Critical Review

“Feels like dupe furniture”

Jhune B.
9/30/24

Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.

Reviews (16,192)

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Reviews that mention popular keywords

coleman furniture (483) customer service (606) delivery company (102) shopping experience (91) delivery guys (66) restocking fee (67) credit card (37)
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Flor M.
1 review
0 helpful votes
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May 28th, 2020
Verified purchase

Easy and quick! I called Coleman to talk about the availability and assembly, the representative was respectful and informative!

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1 review
0 helpful votes
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May 24th, 2019

Great experience with buy our furniture. Very easy to purchase and very good prices. Communication process was very good

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Katie L.
1 review
0 helpful votes
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May 8th, 2020
Verified purchase

I've had a great experience so far. Plenty of communication and a great sale on products and protection plans.

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Islam K.
1 review
0 helpful votes
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May 27th, 2018
Verified purchase

The site is great. The prices are great. I hope to find that the shipping and product be great when they arrive.

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Ron H.
1 review
0 helpful votes
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March 24th, 2019
Verified purchase

Thus far, the variety has been excellent, the website is easy to navigate and the checkout process is quick.

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KIM G.
1 review
0 helpful votes
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March 27th, 2020
Verified purchase

I love this furniture company! I have ordered several times now from Coleman and I have never been disappointed!

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Dorinda F.
1 review
0 helpful votes
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March 14th, 2020
Verified purchase

I was glad to easily find what I was looking for. I just with PayPal would have been an option for purchase.

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Kristen A.
1 review
0 helpful votes
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March 14th, 2020
Verified purchase

I actually found the furniture I purchased at a local store & it was way more expensive. Glad I found Coleman Furniture!

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Joseph C.
1 review
0 helpful votes
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February 24th, 2020
Verified purchase

super easy website to use and navigate through. Plenty of quality pictures and reviews to make your decision easy.

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Janette R.
1 review
0 helpful votes
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January 22nd, 2020
Verified purchase

I love that I had the option to pick all the pieces I wanted for my order. Other websites don't offer that.

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Christina K.
1 review
0 helpful votes
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September 19th, 2019
Verified purchase

Fast answer to my online question. Easy checkout. Website easy to browse-- photos are beautiful! Looking forward to receiving my new furniture!

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Jenniffer P.
1 review
0 helpful votes
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September 1st, 2019
Verified purchase

Overall good but website difficult to navigate when going back to previous search. I did not find a back to search results.

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1 review
0 helpful votes
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March 21st, 2018

Shopping on the Coleman Furniture site is so easy and convenient. All the top names and great quality furniture.

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Jessica Y.
9 reviews
1 helpful vote
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July 30th, 2020
Verified purchase

Easy to find what I was looking for and checkout. Looking forward to quick delivery and no hassle setup.

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Hershylle E.
1 review
0 helpful votes
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August 7th, 2019
Verified purchase

Most of the items wont allow you to browse past the 6th page. Even though you are tapping to continue to the next page it stays on previous page.

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david s.
4 reviews
0 helpful votes
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July 5th, 2020
Verified purchase

The online ordering was easy, but we'll wait and see how the chair works and feels for the rest of the experience

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Andrew C.
1 review
0 helpful votes
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July 4th, 2020
Verified purchase

Love the website, easy to use, I read the terms and conditions and I am excited for the white glove delivery. The couch I bought looks promising!

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Sarah S.
1 review
0 helpful votes
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March 25th, 2018
Verified purchase

called customer service before placing my order before placing it and the folks on the phone were very helpful!

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Alex B.
3 reviews
0 helpful votes
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August 27th, 2019
Verified purchase

It was easy. Lots to choose from, but the decision was hard when you know the size of the room you need it for.

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Dayna H.
1 review
0 helpful votes
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August 27th, 2019
Verified purchase

the web sight was easy to navigate. I had to call to have some questioned answered and the rep was very helpful and friendly.

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2 reviews
0 helpful votes
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July 3rd, 2019

Searched their website and found a mattress that was the size, kind, and size I needed. Ordered the mattress and received it very quickly.

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Debra S.
1 review
0 helpful votes
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February 22nd, 2020
Verified purchase

I found the furniture I was looking for and the website had all the details I needed. In addition, the online chat service was very helpful.

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Sandra S.
1 review
0 helpful votes
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February 1st, 2019
Verified purchase

Every question was answered quickly and professional. It was an easy and quick shopping experience.

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1 review
0 helpful votes
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June 29th, 2023

It was just what I was looking for and works well.
The price was fair not the cheapest or the highest

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April A.
1 review
0 helpful votes
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September 6th, 2020
Verified purchase

You had the item I was looking for in the color I wanted and at a price I could afford. The application was simple and convenient.

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From the business

Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!

Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.

It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!

Company Representative

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Brad K.
Typically responds within 23 hours

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