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Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 hours
944 reviews
Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.
Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.
I like what the company has to offer and I love reading the reviews on the items. I also like that several pictures of the items are included.
I found what I needed and it was competitively priced. The checking out process was quick and painless.
I have ordered twice from Coleman Furniture and both times I have had wonderful experiences. Great products and great customer service
Great table, very happy we bought it through Coleman as it was the lowest price and the customer service was great
Had a little trouble entering my phone number. It would not accept my correct number, but resolved it
Customer service was great. They keep you updated. Delivery guys were fast and efficient. Great prices and service.
My experience was OK the only thing is that it took forever to get furniture. It took over a month to receive furniture
Best price online for the item I needed, waiting to see if the shipping time is as excellent as the price!
Absolutely fantastic customer service! Dianne was a fantastic customer service rep that helped me make sure I didn't miss out on a sale!
This has been the easiest purchase and I love my previous purchase! I will defiantly recommend to my friends and family.
The ordering process was easy. I love the free shipping. They also had a variety of items, and the more you buy the more you save.
Legit furniture. Affordable price. Cannot beat quality for price it is. I was nervous would not beat what I was expecting but it is durable.
Rejected original C C as having wrong address tied to the card. Checked card for the correct address and all is correct. Had to use a backup C C.
Very nice online assistant help, sent the quote to my email and I was able to proceed to checkout thru the emailed quote. Very Nice!!
Easy and lots of choices,
No problem perfect condition. Just as described, wonder experience. Thank you
Ordered years ago
The delivery was right on time. The couch was the perfect green little more firm than expected but still comfy.
Products used:
Mallory green couch
I could not add to my cart, so I have to make 2 separate order. Also I could not create an online account
I was happy with the sales person I spoke with over the phone who was helpful and so far so good with your ordering process.
We found the furniture on Houzz for a lot more, originally we were just looking for the matching bench but found your prices a lot more reasonable.
Price was right. Paid in good faith. There delivery company is horrible. Delivery was scheduled for 8/2/2018 took the day off it was supposed to arrive between 2 and 5PM. At 3:30PM i use their tracking system said at stop 10 and I was stop 11.5:15PM tracker said at stop 13, they skipped me. Called their delivery crew at 5:30 left message. Get call back 15 minutes later. Was told truck had issues but repaired be there in an hour. 6:15 get voice mail truck was down again someone will call me Monday. I get a call Monday am was told they ran out of hours on the 2nd. Rescheduled for Friday 2/9 before noon. 2nd day I had to take off! NO delivery at 1pm and I call delivery service was told had me for Friday now 2/16! Two days off from work to date and told them to cancel it not taking another day off for another supposed delivery. Call Coleman basically told tuff_hit take delivery now on 2/23 or get charged a 15% restock fee! They could care less that they cost me two days off already and i am not taking a third day canceled order and will file a complaint with my credit bank for a full refund! Restock fee? You cant make the delivery twice now! Will never buy from them again and tell others not to. Terrible customer service.
I like it but not what I expected. I thought the shelves of a deeper, and I thought it was a lot longer than what it said.
I wish to order more but the reviews so far question the Company. I will wait to do more with this Company.
Delivery was quick and communication was excellent from placing order to delivery date and time. Excellent services will shop again.
The furniture got here in great timing and the furniture is great! The material is good quality. I would come back here for future purchases.
Hi Jonathan,
We appreciate your feedback! We're so happy you are pleased with your purchase, and we hope you shop with us again soon!
The Coleman Furniture Team
I received my order speedily and processes were communicated to me throughout. I would order again and recommend to friends.
Gain trust and grow your business with customer reviews.
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
Hi Andrew,
Thank you for the feedback! We're happy to hear that you were satisfied with every step of your purchase. We hope you enjoy your new furniture, and we look forward to serving your furniture needs in the future!
The Coleman Furniture Team