• Coleman Furniture

2024 CUSTOMER CHOICE AWARD

Coleman Furniture

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Overview

Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 84.9%
Positive
477
Neutral
48
Negative
37

Instant Feedback

944 reviews

632
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How would you rate Coleman Furniture?
Top Positive Review

“GOOD EXPERIENCE”

Brett F.
9/6/24

Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.

Top Critical Review

“Feels like dupe furniture”

Jhune B.
9/30/24

Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.

Reviews (16,192)

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Reviews that mention popular keywords

coleman furniture (483) customer service (606) delivery company (102) shopping experience (91) delivery guys (66) restocking fee (67) credit card (37)
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Nancy W.
1 review
0 helpful votes
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May 27th, 2020
Verified purchase

So far purchase process has been great. I just hope delivery is quick. In desperate need of a desk!

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Mary J.
5 reviews
0 helpful votes
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May 27th, 2020
Verified purchase

Very easy site to navigate. Thorough product information, clear and multiple pictures of products. Well done.

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Timothy S.
1 review
0 helpful votes
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April 7th, 2018
Verified purchase

Great price, and free delivery. When calling the number to find out about shipping times, it took too long though.

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Marsha C.
1 review
0 helpful votes
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May 24th, 2020
Verified purchase

Thank you so much for assisting me with my purchase. Good customer service is hard to come by these days.

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Getahun M.
1 review
0 helpful votes
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May 24th, 2020
Verified purchase

So far it's been good. I'll wait for the shipping and delivery experience to give my official review

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Tracy K.
3 reviews
1 helpful vote
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May 22nd, 2020
Verified purchase

Best deal I could find especially the free shipping with white glove delivery. Very excited to get my furniture.

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1 review
0 helpful votes
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May 24th, 2019

Great price! Saved $50 per item, no sales tax, and free shipping! Arrived as promised in excellent condition.

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Terry N.
1 review
0 helpful votes
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May 20th, 2020
Verified purchase

Great website and easy to browse.
My First experience with Coleman, so will gladly review further after delivery.

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Frances S.
1 review
0 helpful votes
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May 19th, 2020
Verified purchase

Came upon this place on accident & they have furniture that I wanted from a name brand store for cheaper!

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Ellen A.
1 review
0 helpful votes
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May 6th, 2019
Verified purchase

Website is user friendly. Easy to make your selection and place the order. Thank you Coleman Furniture!

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Joseph D.
6 reviews
0 helpful votes
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May 3rd, 2019
Verified purchase

The live chat was incredibly helpful and made my entire purchase possible. Would likely have continued on if not for such an easy way to shop!

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Jessica F.
1 review
0 helpful votes
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April 25th, 2019
Verified purchase

Second time ordering furniture from them. Better deals than any other store and free delivery. Very easy to work with.

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Aoife J.
1 review
0 helpful votes
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May 11th, 2020
Verified purchase

So far, I've enjoyed my shopping experience! Adding new fabrics would be the only thing I could ask for more!

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Angel G.
1 review
0 helpful votes
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May 10th, 2020
Verified purchase

Shopping is great!!! The wait for shipping sucks, and some woman at that location has horrible customer service

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Charlotte B.
1 review
0 helpful votes
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May 7th, 2020
Verified purchase

Awesome, so for. Easy to look around, quick checkout and free delivery. I will let you know more when it arrives,

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Jason S.
3 reviews
0 helpful votes
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May 3rd, 2020
Verified purchase

Lloyd Boyd loved the process. It was very easy and straight-forward. He is going to celebrate by assaulting his immigrant housekeeper.

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DeeAnn C.
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

just ordered 5 minutes ago so not much to say. I'll update when furniture is delivered and quality of products at a later date.

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Maureen C.
1 review
0 helpful votes
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April 19th, 2019
Verified purchase

First time customer. If good service follows through I will use this site for the rest of my new home purchases

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Micah S.
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

I called in and talked to a wonderful female sales person who made me feel really good about purchasing from Coleman Furniture.

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Karen J.
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

Website is easy to navigate; great selection. I've had my eye on this piece for awhile... I'm so excited!

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Damara U.
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

My shopping experience was great. I found an affordable sectional and would buy online at Colemans again.

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MARION M.
1 review
0 helpful votes
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March 12th, 2019
Verified purchase

Fine experience so far . . .
Looking forward to receiving this bed and checking it out for quality & ease of set-up.

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Kim B.
1 review
0 helpful votes
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April 22nd, 2020
Verified purchase

Live chat was helpful in finding an answer from the manufacturer pertaining to a chair arm height. Just placed my order

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Bulent G.
1 review
0 helpful votes
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April 22nd, 2020
Verified purchase

Ordering online was easy. God willing everything will arrive in a short period of time and be really great too!

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Deb w.
1 review
0 helpful votes
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April 22nd, 2020
Verified purchase

Had to enter my payment info a couple times which I didn't understand why . Other than that it was ok

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From the business

Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!

Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.

It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!

Company Representative

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Brad K.
Typically responds within 23 hours

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