Coleman Furniture has a rating of 4.6 stars from 16,197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.
Has been an overall great experience ordering online. They have great customer service and quick communication. This is quality furniture that you can trust! No need for hesitation, you're ordering from a well rounded company.
I had high expectations and the hype is all lies There's no white glove delivery. The delivery service was horrendous and no one seems to care. Instead of doing the right thing, accepting responsibility for sending an inferior crew to my home and making it right, I have to be harassed with sending pictures after pictures of the poor workmanship, listening to emotionless customer service robots who repeat the same sentences regardless of what you say to them. I sit here still missing the table, not because I refused it, I never saw it. The crew said it was damaged! I have 8 chairs, that I'm sure we're in perfect condition until these people put them together and damaged 4 of them. But who is being punished me. The customer. I will never ever use this company again and I will tell anyone and everyone how much you do not care about your customers! I asked why can't we just start new. Exchange the whole set, make it right. NOPE! How about you expedite the process since it's all your fault. How about you take accountability? Nope! I have to wait for technicians. It's all completely ridiculous.
I love our new bed set! I only wish we went with this sooner that way we could've avoided all our bad experiences with other companies! My husband and I love our new bed and couldn't be happier with it!
I have ordered furniture one time online and I had to put the furniture together. The furniture from Coleman was from out of town so I was very hesitant to order but I am so glad I did. The furniture was exactly as desired. The company they used to deliver the furniture was very professional and quick in setting up the furniture. Great experience. I hope to order more from you in the future. The entire process was much quicker than ordering from the local furniture store.
We absolutely love our dining table and chairs. The table is the perfect size and the chairs are very comfortable. Everything is high quality and truly beautiful. We highly recommend going to Coleman. We have had two great experiences.
I was searching for chairs to match my table I just received and did not realize the chairs were separate. So I searched for the matching chairs and I found just what I was looking for at a real low price.
It was easy to navigate the site. Additional items were easy to find and all the terms and conditions were easy to find. Flexible payment options were available and it gave me an abundance of information about the product.
My first experience with them went well and I gave them a very good review. My second experience with them has been stressful and just plain awful. I would never ever order from them again. My first time was a dresser shipped white glove. My second order was two nightstands that were both damaged. They had me take numerous pictures of the damage and write up information also. I sent it in to the e-mail address they told me and when I called to see if they had gotten it they said they did NOT receive it. Not telling me an e-mail address to send it to. I finally sent it twice to Zendesk which they deal with. I called on Monday and she said hatefully that they had received it 5 minutes ago. I had sent it on Sunday. I have sent e-mails 3 times and cannot get anyone to answer me so my husband is now calling them. Please do not order from them you will live to regret it!
So happy with our purchase! It took about two months for it to be delivered but it was worth the wait. The sofa is so comfy and looks beautiful in our home.
Great reviews and options for furniture.
I ordered furniture. They claimed they would deliver in three weeks. They did not. I followed up. They said they would deliver in six to eight weeks. They did not. I followed up. They said it was stuck somewhere in California and they had no estimate as to how long it would take for it to arrive. I asked to cancel my order and they refused to cancel without charging a restocking fee. I think they are running a scam to take people's restocking fees. BEWARE!
Item was easy to locate and site was easy to navigate. My credit card company flagged the purchase and I had to go through the process twice to get it to authorize, but this was due to security on the credit card and had nothing to do with Coleman Furniture.
Great price! Not 100% sure how the Guardian warranty works though. Would like some clarification on how the warranty work is done. Also would like to know the manufacturer's warranty information on the set itself please.
LOWEST PRICED SECTIONAL! No one could beat this price. Online chat was quick and easy thank you Annie for answering my questions! Free delivery and set-up? Definitely will be seeing what else they offer. Thank you Coleman!
Just want to make sure this order for curio only went thru once
I placed order, and didn't get quick confirmation so when I checked it over I had to agree to the terms which I than did. & than I got confirmation Thank you
It was a quick process and it was easy to understand. This was my first time ordering from this furniture place and I was very pleased with the purchase I ordered. I will recommend this place to anyone.
My review on my Canopy Bed is amazing and the structure is outstanding. I color is grey with and stone finished design that fit my style. The size of the bed is king size and it looks bigger in person than it original look online. I am pleased with this product and I will order again in the near future.
I searched for months for the best price for the furniture I wanted. This was by far the best price and best delivery option. I couldn't believe when they notified me in just a few days that the furniture was being sent. I got my delivery so quickly, and they did an outstanding job. I still can't believe I got such a great deal.
Products used:
Bed, dressers, night stands, lamps.
You offered me a 5% discount if I gave you my email address. I gave you my email address. You did not honor your promise. You didn't provide me any means of capturing the 5% discount. Oh well. Just send me the product.
Initially the site lets you perceive that the price is for what you put in the search engine but you find out later that, that is for the base price. But the option you want cost $200 more. A little surprise.
What an upgrade it is to have these barstolls for our small bar in Soho. It has a very trendy handles attached to the back that give it the perfect unique look you need around here. It helps add in to the decor of the place.
Great communication and service. Delivered exactly as ordered. Would use them again. I ordered a table and they kept me informed about when it would ship and when I would receive and it was exactly as expected
I love the wingback chairs I ordered. I originally saw the chairs on an interior designer's Instagram. I wanted to redecorate my living room, so I ordered the chairs. The chairs are lovely. I got the cream color. However, since the chairs are white and velvet, they will probably get dirty easily. But I plan to get furniture cleaner to keep my chairs clean.
Order number: *******
Products used:
Wingback chairs
I ordered the Rhianna Silver Patina Bedroom set from xxx(bed and dresser). March 2018... Needless to say everything has been delivered except the bed. I decided to try Coleman furniture after i found they had the exact items. I ordered the 5 chest drawer and matching bed bench... happy to say I got the delivery much faster and the customer service was excellent. I know that this is a set in high demand but I was pleased to know that Coleman had what i needed in stock and shipped very fast. Thank you Coleman, I will be ordering again... I need night stands. I wish this set had an Armoire. That would make it complete. Overall, I am pleased with my purchase.
After looking for over 4 months for 2 nightstands I found these beautiful well made nightstands. The style is modern, the size is small, which is what I needed, and the drawers are the perfect size and well finished. The drawers open and close without difficulty.
Products used:
2 nightstands
I first purchased a bedroom set last year. The quality of the furniture was great and the delivery service was wonderful. This year I purchased a bed. Once again I was satisfied with the timely delivery and the delivery service. I just placed an order for a living room set and plan to order a dining room set next year!
I was a little nervous about purchasing the table that I did. The price was great but there weren't many pictures. We were pleasantly surprised that the table looked even better in person.
The delivery guys did a great job getting it set up too.
Best price we could find.
The Coleman mobile site was very easy to navigate and I was able to search for the exact bed I purchased with simple keywords. I was very happy to find the bed I saw in-store on the Coleman site for over half off the price in store. I would 100% shop with Coleman in the future!
Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!
Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.
It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!
Hi Jay,
Sorry for the issue with applying your 5% promo code! We've gone ahead and refunded your credit card to reflect the 5% discount which should have applied during checkout.
We hope you enjoy your new stool!
The Coleman Furniture team