• Coleman Furniture

2024 CUSTOMER CHOICE AWARD

Coleman Furniture

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Overview

Coleman Furniture has a rating of 4.6 stars from 16,192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coleman Furniture most frequently mention customer service, white glove, and free shipping. Coleman Furniture ranks 3rd among Furniture sites.

Proactively asks for customer feedback

This company responds to reviews on average within 23 hours

Positive reviews (last 12 months): 84.9%
Positive
477
Neutral
48
Negative
37

Instant Feedback

944 reviews

632
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How would you rate Coleman Furniture?
Top Positive Review

“GOOD EXPERIENCE”

Brett F.
9/6/24

Coleman gets some bad reviews but in my experience none of what people complain about was true. I got my couch much earlier than what I was conditioned to expect, it came in perfect condition and the delivery men quickly got it into my house without hitting a single wall door,door way, floor etc They were fast, polite and well spoken.

Top Critical Review

“Feels like dupe furniture”

Jhune B.
9/30/24

Recently purchased the Cali pearl performance modular sectional a month and a half ago. The sectional looks nice but the comfort is definitely lacking. I bought it because I've seen a few reviews but sad to say they were off. The cushions get flat and thin and they're just not comfortable to lounge in. Now I know to test a product before purchasing.

Reviews (16,192)

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Reviews that mention popular keywords

coleman furniture (483) customer service (607) delivery company (102) shopping experience (91) delivery guys (66) restocking fee (67) credit card (37)
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Su C.
1 review
1 helpful vote
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February 20th, 2019
Verified purchase

Good pricing with quality services offered. I've just placed an order, so I have to see how my order would be delivered.

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1 review
0 helpful votes
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January 5th, 2020

Great sturdy construction. Looks great! Item was just as described on the website. I would shop with this company again for sure.

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Judy J.
1 review
0 helpful votes
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November 30th, 2019
Verified purchase

Just completed my first order. Really great website, nice prices, free delivery to my door, Let's see if it all goes well!

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Steven P.
1 review
0 helpful votes
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December 15th, 2018
Verified purchase

Sorry I was unable to reach anyone by phone today to ask questions. Your sale is expiring before the next business day.

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Sharon B.
1 review
0 helpful votes
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November 23rd, 2018
Verified purchase

This is my first time ordering anything from Coleman Furniture but I like your policy. Looking forward to this experience. Thank you

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Jennifer M.
1 review
0 helpful votes
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September 15th, 2019
Verified purchase

Love the fact that delivery and set up are included. Can't wait to get my new furniture! Looking forward to buying more.

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Dawn D.
1 review
0 helpful votes
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September 2nd, 2019
Verified purchase

By far, this is the best bar we have seen that suits our liking. Looking forward to the delivery and set up.

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Kathleen D.
1 review
0 helpful votes
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October 25th, 2018
Verified purchase

This was a quick and easy way to obtain the china cabinet that I need to go with my dining room table.

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1 review
0 helpful votes
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September 3rd, 2019

These men that came to deliver my couches... hard working and fast... I will definitely use this site again. And recommend it..

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1 review
0 helpful votes
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August 25th, 2019

From the selection to payment to shipping, it was a very easy process and email updates were sent with every detail needed.

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Susan W.
1 review
0 helpful votes
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September 28th, 2018
Verified purchase

I wanted a white console table with an oak top and you seem to have the perfect piece to fit my space

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1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

Great couch! Comfortable! Delivery guys were awesome as well

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anonymous U.
2 reviews
5 helpful votes
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July 23rd, 2020
Verified purchase

Very easy and quick. Helpful to be able to get a nice dining set for my family without paying all at once

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Renee R.
1 review
0 helpful votes
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July 21st, 2020
Verified purchase

I spent about 2 hours looking around on your website. I had a joyful experience and will be back to buy again.

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1 review
0 helpful votes
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July 21st, 2020

Great customer service. They kept me informed about my order and replied to my email quickly. I'd definitely buy from them again.

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Shirley O.
1 review
0 helpful votes
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July 7th, 2020
Verified purchase

So far the experience has been pretty good. I wish that your color code coupons were more apparent on the specific sites.

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Carol F.
1 review
0 helpful votes
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July 21st, 2019
Verified purchase

Placing an order was straight-forward and your description of service was too. I look forward to scheduling a delivery date for setup.

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1 review
0 helpful votes
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February 27th, 2023

The bed is as described, arrived quickly and easy to assemble. Our son loves his new bed. Would recommend.
Order # *******

Service
Value
Shipping
Quality
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Roshan J.
1 review
0 helpful votes
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July 17th, 2019
Verified purchase

Good price on the product, had a question and it was answered quickly. Item is back ordered, looking forward to receiving it.

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Christopher P.
1 review
0 helpful votes
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March 25th, 2018
Verified purchase

The shopping experience was easy, and straight forward. There were no hidden charges. I would recommend Coleman Furniture based on my experience.

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Shannon C.
1 review
0 helpful votes
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June 25th, 2020
Verified purchase

Love that your site provides so many views of each item and the 3D view to see the relative size is great!

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John W.
5 reviews
0 helpful votes
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March 26th, 2018
Verified purchase

So far, so good. I hope the special orders concerning shipping dates for my order are understood and that things go smoothly.

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1 review
0 helpful votes
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September 28th, 2017

Perhaps I ordered the right thing but it came out as a winner. Quality, good looks and professional people down the line.

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Stephanie H.
1 review
0 helpful votes
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August 13th, 2018
Verified purchase

Sale was very good, I feel like I'm getting a lot for the money and no shipping fees, and they install it!

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Juan G.
5 reviews
1 helpful vote
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June 16th, 2020
Verified purchase

Great options, best selection I've ever seen anywhere in one place. Great prices too, I will be back to buy other things.

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From the business

Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders!

Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns.

It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!

Company Representative

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Brad K.
Typically responds within 23 hours

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