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Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 144th among Jersey sites.
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Ordering is easy I always get some kind of discount
I bought 2 different type of gifts for two different boys. I was very satisfied with the products & the service of the company with packaging & shipment in a timely manner even with severe weather.
I got it for a gift for a friend that hasnt been opened yet.but it was a fast delivery and im sure the cap will be fine..
Collected a few more Eagles things for my collection! I like the old retro style! They have so much more of a selection.
I ordered several Eagles and 49'ers shirts/jerseys. They are good quality and arrived promptly.
Was able to find the items that I wanted for my son's birthday. Check out was easy and my items came on time.
Easy to place an order and glad to be a fan. I enjoy fanatics more than most sites
Easy ordering and delivered on time!
It left my grandson speechless!
I saw a hat that I wanted to buy 2 months ago. (San Francisco 49ers '47 Frost MVP Adjustable
Hat - Realtree Camo). Tried to purchase it, site stated out of stock. Item has never been back in stock. I'm not sure if it ever WAS IN STOCK. I cannot find one anywhere on the internet. I wrote to New Era, no answer. Very disappointed.
I got a great hat at a great price... always love there great deals
Great service. Any gear from any sport. Fantastic website.
I found the website fairly easy to navigate, I have been using Fanstics for a number of years and have plan on continuing, the items that I have ordered have arrived in timely manner
As always, looking for gifts for my wife. Great selections and great quality, with fast and efficient shipping, is always a plus. I even had a return and it was handled very promptly.
They have the best plus size clothes. They are comfortable and nicely made
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Always quick easy and good quality! Better now that you can combine with betting app
Order processed timely, arrived on time, product top notch as expected.
The site was easy to browse. I found what I wanted at a great price. My daughter will really enjoy it'
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla