Fanatics has a rating of 2.4 stars from 3,941 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 1st among Jersey sites.
Es horrible tratar de comprar con esta tienda. El pedido nunca llego a mi direccion y luego es un problema para lograr comunicarse con ellos y tratar de averiguar que paso, Estoy de verdad muy descontento y desepcionado con esta tuenda. No los recomiendo para nada
'Stuff' happens, a package was lost, but Fanatics was great to replace it. Much appreciated Tyler's assistance.
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Always quick easy and good quality! Better now that you can combine with betting app
Muy bien trato, sin ningún problema y entrega en tiempo y forma
Excelencia, calidad, rapidez, variedad, promociones
Muy buena calidad de las ropa y gorras. Tallas correctas
Encontré gran variedad de ropa deportiva a excelente precio. Me encanta
Très bon produit et manque juste un peux de rapidité pour la livraison...
Bonjour Eric, Merci beaucoup pour votre retour! Nous sommes très heureux d'apprendre que vous avez eu une si bonne expérience avec votre dernière commande chez nous! Merci beaucoup d'avoir pris le temps de nous faire part de votre expérience positive. Cordialement, Carey
Très bonne expérience a l'achat de Jersey des Falcon d'Atlanta
Great Customer service
Great Customer service
Great Customer Service
Hello Xavier. Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Shanick
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Hello Ross. Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Karmen