Flair Airlines

Worst air company ever seen. The customer service is literally horrible, the treat people like objects and the charge for breath, mark on Vancouver was disrespectful

I wanted to write the worst review ever so people can understand just how bad this airline is however there is no sense as there are already thousands of terrible reviews.

All I can say is "AVOID AT ALL COST". They will cancel flights and strand you and don't give a $#*!! They will lie to avoid paying compensation and make you fight it out with them.cancelled our flights twice for "safety reasons" but in reality it was because they were down a plane because it crashed off the end of the runway.

When a computer assigns seats for a booking if 2 individuals one would expect to be seated together.
Not so with Flair, they go out of their way to hook you at opposite ends of the aircraft forcing you to pay for both seats if you try to move them.
Also arbitrarily charge for personal items which had been no issue on the outgoing flight but suddenly not on the way back - $77!

They lost my luggage on my flight from Nashville to Toronto almost 15 days ago, and no one has done anything. They have the absolute worst customer service I have ever dealt with in my entire life. It's impossible to speak to a human, everything is ran by automated bots. The reason the flights are so cheap is because they have no employees.

Purchased 2 tickets to Thunder Bay: one with Air Canada and return with Flair 4 months in advance. On the day of return (August 3rd 2022), at the airport had the surprise Flair flight had been suspended 2 months prior (due to work on the airport runaway). Flair never notified me about the suspension. I was forced to buy 2 new tickets at a very high price from the airport. At the end, this "low cost" airline cost me a lot more and caused a lot of stress.
Currently, their customer service department does not know if they operate from Thunder Bay.
"We have a lot of airports to operate, do you think we know everyone's status?" was their CSR response. What is leadership team's opinion about this kind of response?
Their customer service is extremely deficient, and I would never fly with this airline. I would rate them minus if available and I advise everyone not to buy tickets with them.
There is no contact number except *******333 with a very long wait and incompetent employees.

Buyer beware of Flair Airlines as they do not reimburse money owing. I have been waiting for a reimbursement from them since June on which they approved and never sent me. I have 20 emails of their acknowledgment in this mater telling me that they still owe me the money but today I received an email telling me that this mater was resolved without me receiving any money.

Don't pay extra for seat assignments online. They will change up the seats you choose upon checking in and tell you that seats are not refundable. Had a terrible experience calling the call centre! Call centre reps just read a script and don't even try to help you. Spent more than $100 on extra leg room seats and assigned regular seats.

Absolute trash. Hidden fees for basics such as carry on bags, "service" at the counter as opposed to online, and ridiculous delays. Our 1hr flight from Victoria to Calgary was delayed by 3 hours. Laughable compensation of "a snack and drink".
Worst part is the low prices are barely any better than low price deals of other airlines.
Would not recommend. Trash.