A good seller, very diverse product present in their website.
One can easily get amazed by the offers and discounts present.
The best part of gear best is their support centre, who not under tries to understand, resolve problems but also takes time to make the customer feel like kings.
The only draw back is from the delivery, sometimes gets delayed and may even take months together
I have bought many gadgets from Gearbest, such as car gadgets, toys, microphones, a recorder and even now a camera and the SD card. Since the beginning, all items arrived within the projected time, came in good condition, nothing faulty and all perfectly working.
It's cheap and safe. Once I ordered something that was not able to ship and I got my money back in 2 days.
The site has a lot of variety and it helped me find stuff that I did not find in my country without having to empty my wallet.
Another thing I like is that all products have detailed descriptions, user's reviews and FAQ so I know what I am buying.
Customer support is great, they always answered to my questions within 12 hours. Recently, I've bought a 3d printer on Gearbest, they had the best price for it in Flash Sale promo, it shipped very fast. After making an order they gave me a lot of points that I can use for my next order. Based on my personal experience, I will definitely buy something here soon.
Discovered this shop when was looking for a good flashlight for my bike, at a reasonable price. Now this my favorite one for some stuff like li-ion batteries, and other electronics, when it is important to avoid fakes. And Gearbest is really good at offering original quality products. With their regular sales and promotions, sometimes it is also a cheapest option.
There still room for improvement on shipping speed. But my recent orders have reached me much faster than in the past. So crossing fingers they are working on this.
I placed my order on the 4th December for a radio controlled car for my brother and have heard nothing back. The order has been 'processing' ever since. I tried to contact them to find out a delivery ETA but was met with a generic automated reply and a phone number that no one answers! Do not trust the '5 Star' reviews, they're false and written by GearBest themselves. My money's gone and the item never arrived, stay away from this site... it's a scam!
I purchased a 'smart light' at Gearbest. Price was fine, shipping without problem and item was delivered as expected. Product works well so far.
In my opinion, the seller is absolutely trustable and pricing (with coupons) can be really convenient. The website, by the other hand, is well organized, quite comprehensive and very easy to navigate.
Gearbest is my number 1 shopping site and best place to buy. It offers a proven and reliable and safe service.
With a huge range of original gadgets and products at the best prices. A wide range of payment and Shipping methods suitable everyone a for all countries around the world. Priority Line shipping method takes about 15 working days the arrive, without customs!
Unbeatable prices and promotions for their subscribers and rewarding points system you can accumulate funds which are worth same as money.
Excellent and friendly customer service with all the questions ans issues are answered quickly and efficiently resolved.
GEARBEST, 100% Satisfaction and highly recommended!
Hello,
I have bought Xiaomi Yi camera and accessories for it on gearbest and would like to write a review. I've already love this shop.
-It's high quality xiaomi camera.
- Fast delivery.
-Good price.
Also i changed shipping address after i made an order. And customer service help me with it very fast!
I'll buy here more in the future!
I have been using the services of this store for more than 3 years.
Very wide range of goods, reasonable prices.
Often held sales, lottery, flash-sail.
There is a bonus system that allows you to pay 30% of the next purchase points.
Delivery of goods works stably (14-30 days)
I'm satisfied with everything, I will continue to make purchases there!
I 'm buying online since 2009 and Gearbest really surprised at the fast response rates and customer service. My first purchase was " Xiaomi Yi cam" with accessories, the office was quick and the reception like wine all in very good condition. The products are 100% original and not repaired as other stores sell! Greetings!
-add photos of my order
Not only a great experience through their site but also through the mobile application. Everything you'd want to buy overseas available at your fingertips and with different shipping methods available depending on your needs. I was initially hesitant to buy but it has quickly replaced local and regional suppliers. Not only will it make your life easier, it's very useful for family and any type of event you might want to gift something unique. Some advice would be to beware of shipping times as it's obviously a long trip. Any issue that might arise is quickly resolved by their customer service!
GearBest has a great selection of the latest tech. I've bought many drones, cameras, and mobile phones from them, always at the best prices, and with free delivery worldwide, that can't be beaten for those of us in smaller countries. Everything has been well packed, and in good condition. One faulty item (USB-C cable) was replaced free of charge with no quibbling. Very happy with this store!
I've bought several thing from there and 99% of the times, there is absolutely NO problem! Sometimes an order is lost or something like that but it's post fault, not their. When this happens, they are ready to solve my problem, either returning my Money back or ship again the product.
5*
Was looking all over the place for a sturdy headphone stand with no visible branding and one that doesn't cost top dollar. And I found it at Gearbest. I compare prices between ebay, Ali Express, Banggood and so on, but the flash sales in Gearbest bring you some of the best deals. There are multiple shipping options as well. And I got a tracking number even when I paid for the cheapest option.
Hello! It's been over two years since I made my first order at the Gearbest.com store. After these years, I can only express positive reviews. Pleased with prices, a large number of stocks and sales. A big plus is the ability to use coupons and points.
The last order is a smartphone. It turned out to be 10 dollars cheaper than on other trading floors. Delivery is fast, everything came safe and sound!
I advise everyone!
Terrible customer service. The item I ordered was supposed to arrive in 25 business days. When it didn't arrive, I sent an email to gearbest and they told my to check with my post office and wait 2 more weeks! Finally, after the imposed 45 day wait, they offered (1) credit [but I will ever buy from them again!], (2) to pay an extra $1.99 to track the package [preposterous], (3) refund but with a deduction for postage costs [ridiculous]. They then sent endless emails asking if I wanted a refund, ignoring all replies that I did. It took a PayPal claim to get the money out of them.
The knife was delivered quickly, it was packed well, so I got it in perfect condition - the package itself was slightly crushed, but it was the post fault. I am surprised by its quality. There is no problem for him to cut the object, whether it is a rope, tape or other fixing. I liked his appearance. I recommend the shop and the item, there was a small problem when placing the order, but the support quickly solved it.
Hello! I want to share my buying experience on the website gearbest.com. The site is satisfied, there were no obvious problems. And that their support was quickly resolved. What can not but rejoice. As for the purchased watches, I can say that they are very good for their price. The charge holds 20 days. Some have more. Steps thinks the heart rate monitor is working fine. In general, I am pleased with the store and order in particular.
Gearbest offers one of the best online shopping experiences I've had.
I've done several orders, from small values to 400+ orders without ever having problems. Everything comes in time, well packed and the support is great with a very short feedback time.
For me it is, never had any issues with the shop and if there was a problem the Customer service always helped quickly.
The prices are Amazing, tough some products are cheaper at other shops, but thats totally okay:)
Shipping sometimes takes a while but From China to germany it always worked very quick.
I can totally recommend this store and will continue shopping at Gearbest.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear John,
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products safely and efficiently.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards.
Gearbest.com