The store is good with a large selection of products, low prices, a lot of stocks, discounts and coupons. Has a good support center. A wide range of options for delivery, both paid and free. I also like the system of calculating points for a purchase, which can pay for part of the next purchase, thereby saving up to 30% of the purchase price.
Another plus, this is the ability to pay through Paypal.
I have already made a lot of orders in this store and while everything suits me, there were no problems, I hope there will not be any more in the future.
"XIAOMI *******mAh power bank considerably less heated during the charge / discharge than its predecessor. Also, the better impact size reduction, now the bank can be put in the back pocket of his jeans and it will not cause discomfort. If you want to replace the old one on the power bank, or still undecided, I dare say that xiaomi 10,000 the best option, which is now on the market."
I'm shopping at gearbest.com for almost 2 years now and I'm always happy to visit their site.
They offer many products that are not available at local stores.
I also appreciate the loyalty programs like gearbest points that offer additional discounts even on already discounted products.
Lately, I bought a mobile speaker and I chose a local warehouse.
I got the package after just 3 days (ordered on Friday, got it on Monday).
The product was in the original packaging and was exactly like I chose on the website.
They have a great support for customers, my product has arrived in 1 week in my country border. The products have come packed in bubble plastic so they have no damage at the product box. They payment system it's also very fast. I recommend.
You can buy things usually stop at the border, such as computers, keyboards, etc. This aspect is much better than ebay. They have a loaded European werehouse which allows very fast shipping if you live in Europe and no taxes at the border. They were honest on all purchases I made. The description of the products is consistent with the products arriving home.
I've been buying gearbest for a long time and for me it's the best store around.
They are exceptional, precise and always available.
The prices are convenient and the goods are perfect.
Shipping costs are really low and with very few euros you can also have shipping insurance.
I'm happy to shop on gearbest and will continue to do more in the futureI send this review because I want to make everyone aware of my personal experience.
My last order, "A1 Folding Walking Machine Pad", came in almost 50 days and does not work at the parameters described! The maximum speed is 3 km / h instead of 6 km / h and the mobile application does not detect the treadmill. I have not been able to receive clarifications.
This was my first experience with Gearbest, a very good site for buying products from China. For me, the ultimate reason was that the store has a warehouse in Europe, so fast delivery and no additional taxes are involved. I definetly recommend it and I will keep using it. Also, one must not forget the great customer service and great GB point system
After finding about some deals on GearBest through friends they have become one of the first places I look for a lot of my purchases. I can find good tech products here for a great price. The review system and rating system also help a great deal. I love it!
I start shopping on Gearbest 6 month ago. Around 10 order. Mainly flashlight, e-cig and batterie.
Delivering was fast. 5 to 15 days.
Only one order was late. 40 days. But Gearbest give me some nice support with this and a small compensation for the wait.
I think they are the best chinese resseller for high tech electronic.
Good price, good product and a very pleasant website to browse.
The best prices. I did a lot of orders for this site. Delivery is always very fast. Constant discounts. I recommend Gearbest. You can visit this site yourself and make sure of all the positive reviews.
Recently I ordered a battery charger. W**************. Ordered on 02.16.2017.
Delivered quickly. Very satisfied
I ordered many items in Gearbest and all of them work perfectly. Moreover, Gearbest offers the best prices on the market. Sometimes you must wait for your package a little bit longer, but low prices and good support are worth it. I recommend Gearbest for all geeks of electronic stuff!
Gearbest, as the title says, is my favourite online store, and that's because of low prices and high quality products. Orders are always ok and the shipping time is not so long ad other people say. I always recommend Gearbest to my friends, and some of them already used it.
Gearbest is a very nicely designed shopping website with unique loyalty rewards (called points) where you receive 5 up to 100 points per review (50 points = $1 USD). You receive 50 points when you sign up so that's great for your first order. From the products I have ordered off Gearbest, all of them were genuine and from the actual vendor, not some cheap ripoff (ordered two pairs of earphones). Finally, their customer support is absolutely great, very responsive and understanding.
I ordered more than 10 in the same week. The most affordable and top quality shopping site I have ever seen. I shop very easily and send them to my address as soon as possible. I bought quite a lot of Xiaomi products. And I will continue to take it!
GearBest is a Chinese online store that offers really interesting prices for all smartphones coming from that market and other technological products. It allows you to pay via PayPal (recommended) or credit / prepaid card and offers 14 days to return the goods. Delivery times depend on the shipping method chosen. I buy from Italy, with Italia Express, I can also avoid customs duties, it usually includes 14 days of waiting or so.
On GearBest you can find not only smartphones, but also tablets, wearable devices, lamps and other gadgets that are not strictly connected to the tech world.
It is possible to buy products in Europe that the companies allocate only to the Asian or Indian market.
I recently bought a walking-pad thanks to a big discount (around $ 100 less) thanks to a discount code.
In general I am very satisfied and I recommend using this site.
We must have patience for shipping, but it is worth it.
I like the prices and quality of stuff from Gearbest.
Only thing I don't like it's robotic and slow support.
Otherwise, they manage to resolve problems every time.
L. E.: I might consider changing rating after last interaction with support. They responded very fast at an RMA and offers me good convenient solutions, which I think other sellers don't even think about. Definitely a good experience.
Worst site I ever dealt with. You never get the deals. They wont help. All support does is give you the run around. They have an excuse for everything. Anyone claiming they got deal is full of it. Even a live support person told me the deal was working yet you add to cart and it shows up quadrouple price of what they show as on sale. Totally a RIP OFF site. Stay away!
I'm from Brazil, I've lost count of how many times I bought in the Gearbest store, from Smartphones to action figures. Always with very attractive prices, counting on a system of discount points that reinforce even more the low prices. The support is excellent, they provide a great service after sale, they are always willing to help. I've never had any problems, all products I bought are in perfect condition, no defects. Highly recommend!
My first order here/
The goods are shipped to me very quickly so I cant agree with them. In the future I will certainly made new orders and I believe they won't disappoint me.
I hope customer service can reply me once I ask them, don't want to wait long, however, it is not in my country and I accept.
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Judy L.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Could you please tell us your correct order number or tracking number or ticket number so that we can offer a better solution?
We value your patronage and wish to continue serving you in the best way possible.
GearBest.com