The Item is very good and nice! It is a great fun to assembly it! I like it! The shipping was fast and the customer service is excellent!
In Gearbest solving any problem, they are fast and reliable, in addition the products are quality and original.
Gearbest.com is a very good seller. Shipment received very well packaged. I recommend this seller. Communication is at a high level.
Very fast delivery to Poland (only 5 days). Very well packaged. Great product quality. Fast response to questions.
I recommend this seller
Very good experience
I have bought many many times and have always been satisfied
The phone is incredible has a very good price and that brings a great cost-benefit it is very fast and powerful
Gearbest is a very good seller. Communication is at a high level. Shipment received very well packaged. I recommend this seller.
The package was super fast. The customer service was perfect. Super friendly and immediately accessible. Always my pleasure.
Already order 4 items from them and all was good. Price was low and the shipment was fast and came operational
I bought excellent products and the shipping was fast and uncomplicated different from other sites I bought before
One of the best online stores, my shopping experience has been very good, the customer service is very good and the prices are the lowest
This store is very fantastic, the ship and price of the all products are very low price, incredible international online store
The best site for international shopping. Always with the best prices and promotions and a very good support.
All products is excellent conditions good quality and low prices, The customer services support is excellent and resolve all of issues
I had i very good shopping experience with gearbest website, good products and prices, sipping methods, and a good support team
I had i very good experience with gearbest shopping website, i like their products and their prices, also they have a great support team
Gearbest is a very good website to buy any product, with a low price compared with other website.
Gearbest is the best :)
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews