Gearbest.com is awesome!
I bought a Ulefone be pro and everything was perfect!
Have thousands of great items at good prices. Recommend!
Fast shipping, low prices, very good quality products, competent support, I recommend this store, it is my favorite,
GearBest is definitely my favourite store! The have good quality of products, very low prices and fast shipmment.
Gearbest is excellent at customer satisfaction. They solved my order immediately when there was a problem
GearBest has incredible prices, super reliable, fast delivery, this black friday is going to be sensational, what do we want more?
I bought a 400 mi 6 phone, the phone's camera doesn't work... Gearbest are not answering my paypal dispute.
The best price, good customer services, faster shipping,(netherlands post) quality items, i like shopping here
One of the best online shops. Reliable, easy to use, fast shipping.
Customer service is pretty good too. Usually answers in less than 24 hours.
I'm satisfied, as orders are dispatched fast, delivery without any problem, and if anything, customer support is able to help.
My orders always arrived in due time and undamaged. Besides you can get a very good price with promotions.
Never had a single trouble with them. They are very helpful on their 24/7 live chat, I truly recommend.
Gearbest.com Very good quality cheap customer service fast I would recommend anyone to use this site
Gearbest is an excellent store for electronic and multi-product purchases.
The best reseller in china. Im satisfied with my orders
Every order i make on Gearbest keeps surprising me by the quality, fast shipping and delivery. Excellent.
This website has some of the unique gadgets which you don't find elsewhere. And its less expensive to buy products
Best e-shop for me whit great electronics. I have never had a problem with any order, and everything has always been okay.
Excellent shop. Good range of products. Support always helps to solve problems that are extremely rare. Recommend
Quality products with attractive price, reliable store, bought several times and never have problem, support is fast, always healed my doubts.
I offer this site for buying to anybody, because everybody can get great deals. Good quality, and service, with perfect price.
I highly recommend, especially the xiaomi products, fast delivery, cargo to Turkey lasts 15-20 days, site interface is easy
Overview
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
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- Coventry, WMID, United Kingdom
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Bernard,
Thank you for placing an order with us.
We are sorry to hear that your product isn't working to your satisfaction.
Most of our products come with a 45 day guarantee and have a 1 year repair warranty.
Please see here for more details: http://www.gearbest.com/about/warranty-and-return.html#item2.
Could you please kindly offer us the order number to check?
Best regards,
Gearbest Customer Service Center