Great prices, very fast shipping, products arrived on time and working perfectly. Amazing site to do business with.
All purchases were well attended, delivered, and an excellent post sale. I suggest everyone to buy here
Dear Harrison,
Thank you for taking the time to write your review. We really appreciate this.
Best regards,
Gearbest Customer Service Center
Everything come to me quick and well package, non cons, all equipment is still working :) i will buy again from this shop.
Amazing site with good prices, excellent products and very fast delivery.
I will buy some things in the future definitely.
I's a great trusted site, they deliver within 30 days, haven't had any problems so far, i highly recommend it.
One of the most trusted and reliable online shopping sites. Very fast on shipments with branded products.
Really happy to buy in this shop. They have always good products and the best prices.
Awesome customer service too.
""Excellent service very good prices and convenient delivery. I think one of the best selling sites.""
A great internet shopping store. Customer service is fast and excellent!
I' on my second order from them.
Highly recommended!
Nothing wrong, fast delivery, no fees, I´ve got discount, great support, they answer in a few hours.
GearBest is good place to shopping. They have big promotions and offer many products. I recommend it.
Excellent customer service, fast shipping and best prices. Products very well packed. Will shop definitely again
Ordered a Lot there. Never had any Problems. Gearbest even takes care of german customs. Support is very fast and helpful.
I really can't complain about this service. It absolutely suites me. There are no problems with shipping.
Nice shop, liked it more than Ali. Cheap prices, fast delivery and refund money for your order feedback
I've been able to save a lot of money just buying from GearBest everything I need.
Very good products and unbeatable price.
Been using gearbest for over 2 years now! Not one complaint and support service is quite good as well!
I give them 5 stars!
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.
This summary is generated by AI, based on text from customer reviews
Dear Pones,
We appreciate your effort of writing this review.
We look forward to next cooperation.
Thank you,
Gearbest Customer Service Center