logo

Gearbest
This website seems to be closed. Find similar businesses

website thubmnail of Gearbest

Gearbest

gearbest.com
Turkey
1 review
0 helpful votes
Follow sinan u.
Unfollow sinan u.
Send Message
Share Review
Report Review

Teclast x98 plus windows 10 and Android 5.1
March 16, 2016

Excellent service and quality product. Customer satisfaction is the primary goal. Fast delivery and after-sales service is very good. The product that I bought is much better than I expected. Thanks Gearbest.

Date of experience: March 15, 2016
Ukraine
1 review
0 helpful votes
Follow Andrij V.
Unfollow Andrij V.
Send Message
Share Review
Report Review

Prices and service!
November 9, 2017

For over 2.5 years, I am a regular buyer of this store. Why is this store so attractive to me? During this time I had to order a lot. On average, this is several times a month. Here, first of all, are attracted by prices. This is one of the cheapest prices in the market, in addition, it is constant sales, discounts and coupons. Next, it's a service. All problems related to delivery and service, Gerbest support service lovingly solved. Even faster delivery. At the moment, the goods I can get from 8 days.
I continue to plan to remain a regular buyer of this great store.

Date of experience: November 9, 2017
Washington
5 reviews
3 helpful votes
Follow Philip C.
Unfollow Philip C.
Send Message
Share Review
Report Review

Rip Off
September 23, 2015

I ordered 2 pair of sunglasses from Gearbest and they only sent one. I contacted them multiple times and was told every time that they sent both items and I should "check my packaging again" for the second item. They refuse to send me the item that I already paid for but did say they would send me the item if I paid for it again.
**UPDATE** I'm told that Gearbest has decided to send me the pair of sunglasses I paid for but did not receive.
**UPDATE** I did receive the glasses I ordered. Although it took awhile, they did make good on their mistake. I can't say for sure that I won't order from them again. But there will be some reluctance.

Date of experience: September 23, 2015
Lily L. Gearbest Rep
over a year old

Dear Philip,

We want to say thank you for providing us with important information about your situation.

We cannot apologize enough for any inconveniences this may have caused you.

We value your patronage and wish to continue serving you in the best way possible.

Best regards,
Gearbest.com

Italy
1 review
0 helpful votes
Follow michele B.
Unfollow michele B.
Send Message
Share Review
Report Review

Brilliant service and support.
June 10, 2019

I always have good experience with Gearbest. Only once i had a problem with a watch which get broken after 4 days and after quick chat and description of the problem with Gearbest support i get refounded.
Perfect as always.

Date of experience: June 7, 2019
France
1 review
0 helpful votes
Follow Romain A.
Unfollow Romain A.
Send Message
Share Review
Report Review

Excellent experience
August 6, 2019

In English. Gearbest is a very good seller. I'm in France, shipping time is very good.
I have ordered a 3D printer from Gearbest brand and i'm very happy with it. I'm thinking about buying a new one :)

Date of experience: August 5, 2019
India
1 review
0 helpful votes
Follow vachanala v.
Unfollow vachanala v.
Send Message
Share Review
Report Review

Name defines it all!
July 16, 2017

Yes Name Defines it all.
I have made purhases for arround 10-15 products so far from gearbest.
The products sold are not over - priced.
The shipping charges are very low compared to even local businesses in India.(Ignoring the shipping time)

I am not experienced with returns as i have recieved my products without any faults.

Date of experience: July 16, 2017
Turkey
1 review
0 helpful votes
Follow EMRE Y.
Unfollow EMRE Y.
Send Message
Share Review
Report Review

I'm happy with every purchase and operation quickly made. Prepared and sent within three days

Original Xiaomi especially my camera shopping action Yi I was very happy. Product price was appropriate And then I'm very happy to use gearbest

I would recommend it to anyone in Turkey

Date of experience: November 11, 2015
Serbia
1 review
0 helpful votes
Follow Andrej S.
Unfollow Andrej S.
Send Message
Share Review
Report Review

Excellent cooperation!
July 13, 2017

Everyone recommends them, they are really the best! They have very high quality products, they also have very low prices, i recommend them to everyone, I told my friends for them, and they became permanent customers!

Date of experience: July 13, 2017
Brazil
1 review
1 helpful vote
Follow Andreza S.
Unfollow Andreza S.
Send Message
Share Review
Report Review

Excellent Shop
February 3, 2018

Of all the stores that I have already imported, Gearbest is the best, both in the quality of its products and in prices, not to mention the payment methods that it offers and also have the best support."

Date of experience: February 3, 2018
Netherlands
1 review
0 helpful votes
Follow P M.
Unfollow P M.
Send Message
Share Review
Report Review

I have order a pair of Xiaomi Piston 3 headphones. I already had the second version, but they stopped working properly after a year of using. The Piston 3's were availableat Gearbest for the lowest price. Since I already had a good experience with them, I decided to buy my products with them again.
The order was shipped quickly. I receieved it in less than 3 weeks after placing my order. The earphones itself are of good quality and fit perfectly in your ears.
Recommended!

Date of experience: December 15, 2015
Hungary
1 review
0 helpful votes
Follow Tamas N.
Unfollow Tamas N.
Send Message
Share Review
Report Review

Trusted reseller
May 29, 2017

I just would like a share a short story. I ordered some gadget from Gearbest one month ago. The package arrived without any problem, so finally I was able to try my new goodies. However one of the products caused huge dissatisfaction for me. It was a vegetable slicer which was not really able to slice carrots, just bigger things like cucumber. The problem was that the package of the product advertised that it is perfect for carrot slicing. I wrote a review about my experince, highlighting it that in my opinion it is not Gearbest fault (it was my bad decision). After half an hour I got a message (ticket) that they would like to know what was the problem with the product and how can they help me. Within two days I got back half of the money, to "solve my dissatisfaction". The major message of the story: fast, helpful and effective costumer service. Fast and high quality shipment. I do not need any better from a reseller

Date of experience: May 29, 2017
Poland
1 review
1 helpful vote
Follow Piotr Z.
Unfollow Piotr Z.
Send Message
Share Review
Report Review

Excellent
March 1, 2018

Gearbeast.com is a great store. To Poland, where I live, the store usually offers a free delivery or a very small fee. Shipments always arrive on time, well packaged. Contact with customer support is very good. I recommend Gearbest.com. Order Information: #WB************** on December 29 2017

Date of experience: March 1, 2018
Greece
2 reviews
0 helpful votes
Follow Kwnstantinos T.
Unfollow Kwnstantinos T.
Send Message
Share Review
Report Review

I have made about 25 orders in gearbest so far, and everything was brilliant. The quality of the products are superb, the pricing is precise and the shipping doesnt take so long. The customer support is working like a charm because the employers are professionals. I am deeply happy to suggest GearBest to everyone who wants to buy something without much trouble and worries.

This is my honest review, i hope i could help as many people as i could

Date of experience: June 3, 2017
California
1 review
0 helpful votes
Follow Victor K.
Unfollow Victor K.
Send Message
Share Review
Report Review

Fantastic Wesbite
June 29, 2017

First time using this site and i have to say that i very impressed with the service fast delivery, Cant wait to order more from this site. I order a fidget Spinner and im a happy camper with this site

Date of experience: June 29, 2017
Massachusetts
2 reviews
1 helpful vote
Follow Rafael M.
Unfollow Rafael M.
Send Message
Share Review
Report Review

My order is pass due.
October 27, 2015

After reading all this i`m very worry about the 2 orders that i place with gearbest, com, i will have to buy the items locally for my upcoming trip november 8. I will contact paypall tomorrow.

UPDATE: I got the order deliverd it took 8 days.

Date of experience: October 27, 2015
Lily L. Gearbest Rep
over a year old

Dear Rafael,

I want to offer my sincerest apologies to you for the delay of the shipment.

Firstly, we should have had this set-up correctly, and secondly, we should have responded in a much more timely fashion. For both lapses, we take full responsibility and want to restate our sincere apologies to the customer.

Could you please tell us your order number or tracking number so that we can offer a better solution?

Thank you for your time.

Gearbest.com

Portugal
1 review
0 helpful votes
Follow Ricardo M.
Unfollow Ricardo M.
Send Message
Share Review
Report Review

I recently bought a Lenovo Zuk Z1 at GearBest because the price was very low for this smartphone (at the time was around 146). I had to wait almost three weeks to receive it from their warehouse at China. The smartphone came brand new, sealed and the description of their product was 100% accurate. If you're in Europe, GearBest is a great store to buy gadgets from China.

Date of experience: March 17, 2017
Mexico
2 reviews
4 helpful votes
Follow Ed J.
Unfollow Ed J.
Send Message
Share Review
Report Review

I have bought from them a couple of times and it always is a nice experience. I ever buy thru paypal and pay for an express shipping. I have never had an issue with them, customer service is always attentive.

In my last bought, I wasn't totally satisfied with one of the items I bought (I didn't thought in open a complaint -you get what you paid for... you know-) and i wrote a not very good review (a honest one) about that item.

Customer services contacted me to talk about that review, I explained my unconformity at detail and now they are examining the case in order to get customer satisfied.

I will happily buy from them again.

Date of experience: January 11, 2017
Turkey
1 review
0 helpful votes
Follow Mert D.
Unfollow Mert D.
Send Message
Share Review
Report Review

I bought 16 items since October. 13 items reached me. The other 3 products have not arrived yet ( Currently shipping). I changed the shipping method once in 16 orders.
I once canceled the order and I did not have any problems with the refund.
I'm adding pictures of some of the products I bought.

Date of experience: December 12, 2017
Brazil
1 review
0 helpful votes
Follow Mateus M.
Unfollow Mateus M.
Send Message
Share Review
Report Review

Excellent store, very well packaged orders, shipping is very fast and has a great variety of shipping method, store support works very well and the attendants are very friendly.
After my first purchase on the site, a smartphone Xiaomi Mi 6 I bought 2 more products, the store gave me an excellent impression, I recommend to everyone!
The payment method is also vast, in addition to accepting installments on the credit card, BOLETO. Etc

Date of experience: July 20, 2017
Portugal
1 review
0 helpful votes
Follow Rodrigo G.
Unfollow Rodrigo G.
Send Message
Share Review
Report Review

Safe shopping and the best costumer support
March 22, 2019

Everytime I buy at gear best I have the best price, I have a safe shipping, sometimes it takes long but it's a safe shipping. I have problems with some products once they were in my hands, (not gear best fault) but they gave me a compensation anyway.

Date of experience: March 20, 2019

Overview

Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.

service
3,488
value
3,464
shipping
3,496
returns
2,588
quality
3,443