Cheapest website with very good quality and shipping is in normal basis. I am satisfied with gearbest and i will continue to buy from them
I think gearbest the best website to buy anything.
But I want propose that must have a gearbest Portugal, Because I always pay customs fees.
The only sadness I have when entering the site is not having the money to buy everything the store offers. Fast delivery and great support.
Made an order. Screwdriver set for a good price. The price was in the deals. And they lifted him in silence. Horrible service. Be careful.
The gearbest has thousands of branded products at low prices. I highly recommend this store because of good help. I always have only good experiences
It's my best website i have bought more than 200 order, fast shopping, good support, big deals, good coupons...
I advice to bought from it.
I ordered many stuff from Gearbest in order W**************: Chuwi hi8 case, sillica case for Xiaomi Yi, TELESIN Protective Carry Case for Xiaomi Yi, two watches, Xiaomi Mi Keys, Small Practical Handheld Sewing Machine. I was surprised expedient execution time. This would last for between 10-25 workin day and it was exactly 10 days!
This stuff is in very hight quality. I recommend the shop with a clear conscience.
It is a good online store to shop. Good price and great quality products. 100% recommended
Es una buena tienda online para hacer compras. Buen precio y productos de gran calidad. 100% recomendable
Phone started acting up after 9 months (only connecting to cell network a few minutes every 2 or 3 days).
Xiaomi offered their troubleshooting but once it was deemed HW issue, they referred to the reseller, Gearbest.
Gearbest wanted to start this back and forth, and 2 weeks later they accepted the RMA. I sent the phone.
2 months later they finally said that the phone WAS FIXED, then they asked to confirm my address. Which I did...
One month later I asked again and they said "please confirm your address" (AGAIN!)...
One month later I asked again and they said to wait for 2 more weeks, I denied that, and they cama back saying that the phone WAS NOT REPAIRABLE, they offered only $50 when the phone cost 3 to 4 times more and barely covers the cost to shipping the phone for repair.
In summary, they don't honor the warranties, they lie to the customer, they play with customer to gain time and at the end they lowball, and steal your item.
I wonder what would happen with the next guy that buys my phone as refurbished?
Dear Jaime,
We are sorry to hear you are having issues with your product.
Please note that most of our products come with a 45 day guarantee. After this time has passed, you may contact our Support Center for technical support.
We have sent you a ticket regarding your issue. Please contact us and we will provide a satisfactory solution to your issue.
We look forward to hearing from you,
Best regards,
Gearbest Customer Service Center
Gearbest is doing an amazing job! Amazing products, the best service!
I bought a chuwi tablet and it's wonderfull.
Very good camera, good price, fast delivery, exellent quality! Best prise only on gearbest.com I hardy reccomend that shop!
I bought a motorspeed v30 mouse in the gearbest and loved it. Delivery was quick as well. I recommend!
Ordered a smart watch in December. It is now February and I haven't received it. If you Google this site there is a litany of these type of problems. DO NOT BUY FROM THIS SITE!
Dear Robbie,
We want to thank you for telling us about your situation.
We wish to let the customer know that we are extremely sorry for their disappointment.
Would you mind sending us your Valid order number or ticket number by message here?
Our support team would take good care of your case and resolve it there, we are now awaiting for your reply.
Once again we apologize for any inconvenience we may have caused.
Appreciate your cooperation and kindly understanding in advance!
Best Regards,
Gearbest.com
I´ve bought much articles on gearbest, all work fine.
Fast shipping an nice prices, much flash sales. I love GearBest
I bought some stuffs and everything was so amazing! Super efficient and so professional! Hurry up to buy on Gearbest!
I have ordered many times from Gearbest and have received great prices good quality items and far service each time
I lost 70 dlls, because the merchandise never arrive to my address, they only refund the 50% of the purchaser
Dear jesus,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We have replied to your tickets and offer you the solutions, please check it and reply back to us.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Customer Service
Great support, fast shipping, excellent customer service. I really enjoy shopping at Gearbest. Their service is just perfect and fast.
Very good store that was committed to deliver the products that I bought with speed and quality in the packaging.
Overview
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear alesha,
Thank you for your feedback.
Could you please give us the detailed information in the message on sitejabber or the ticket number?
Thank you for your understanding.
Gearabest.com