Very good store! I think its best store in China! Im buying Xiaomi camera. They send it within 5 days and delivered 16 days! Its good result!
Better then other websites and very helpful & so so good,
GearBest's products are on excellent quality and at very low prices, Best of the best GearBest.
Gearbest is my favorite website to buy online, all the products I get are very good quality, the support is great, he will answer all my questions,
I will be honest, at first I hesitated a lot to make my first purchase since I wanted to buy Xiaomi Redmi Note 4 (order no. W**************), but when I started to report on the reputation of Gearbest I encourage a little more, an important point to make the purchase was that the payment method Is through PayPal, a situation that a buyer buys security, make my purchase on July 19, but did not know the steps that followed the page in question opened a support ticket on July 22, it is worth mentioning that Attention received was quality and with great warmth, that the services provided in Mexico (country where I am) are really bad in customer service, on July 28 I received the news that my package had been processed To send, Leaving to its destination (Mexico) the 30 of July, receiving it the 4 of August. For that reason I was fascinated by the services of the page and made the purchase of sports headsets xiaomi, in that order I paid the economic shipment and I arrived in about eleven days, fairly fast for my taste. Now I am waiting for my third order, but that will be another story.
Trusty shop and always trying their best for their customers, i would buy again from this store for sure
I needed to update this review because GB tried to do their best and helped my with some refund. Now I got my second item and are happy with it.
Great customer service and shopping experience overall. Would definitely buy again. Great value for your money and best products.
I like gearbest. A large number of quality products. Original goods, low prices. Fast delivery. Many kind of delivery.
The product arrived very fast and good quality
I really enjoy from the shopping to buy from this seller
Shopping in GearBest survives to the destination. Good packing
The item is functioning properly. GearBest's service is very friendly.
I use to buy on that site any gadget or accessory and i can say honestly that i havent had any problem in 2 years buying, fast shipping and answers
Nickname: Muhammed.
My order number is: W**************
I buy xioami yi and waterproof case and i'm very satisfied.
Español:
Yo Compre en GearBest y me encanto, tiene una gran variedad de productos a la venta, tienen buenas ofertas, las descripciones de los productos son exactas además ayuda mucho las revisiones de compradores a la hora de hacer un compra; el proceso de registro y compra es muy rápido y sencillo. Sin duda volveré a comprar en GearBest.
English:
I bought in GearBest and I loved it, it has a great variety of products for sale, they have good offers, the descriptions of the products are exact, and it helps a lot the reviews of buyers when making a purchase; The registration and purchase process is very fast and simple. I will definitely go back to buy in GearBest.
A reliable site with great products and great prices and good customer service in case of doubts or problems.
Dear Bruno,
We are happy to hear that you have had a positive shopping experience with us at Gearbest.com.
Please feel free to come back and shop with us again soon.
Check out our latest deals here: http://www.gearbest.com/gadget-deals.html
Best regards,
Gearbest Customer Service Center
I think it's the best international shop. Good shipping options. Fast Shipping. Good quality items and nice support center.
The best online store for me! Friendly and helpful support center with fast reply. The delivery time is fast!
Gearbest has many various and excellent and quality goods. Im very satisfied because of using Gearbest when ı am shopping.
Prices and shipping time to Germany are perfect. The Support is trying to find a solution at any time!
I have already bought many products at the best price and with excellent quality.
I'm happy with the store.
The Gearbest the best!
Perfect shopping and shipping.
Correct support and communication.
I am Hungarian... Sorry my english speak...
Answer: Some people will get their products, some will not. Some will get what they expected and some will not. I got my products but one was not what they promised and one broke after a few seconds of use. They still continue to use wrong information on their website even though they admitted to me that it is not correct. I wrote a review on their web site about the product that broke after a few seconds of use and they blocked it so it still looks like the product only has positive reviews. You can see pictures and read more on my own web site that I created for telling my experience about GearBest: http://GearBestreview.azurewebsites.net
Answer: Dont really matter mate, regardless, what they do if does not arrive, they will not refund, they offer to resend at your cost. Then you do Paypal dispute, they refuse to refund unless you close the case, if you close the case, Paypal will not help. In my circumstances Paypal decided in my favour and refunded, but dragged on, avoid this company in future, Bangood better
Answer: Dear Iain, you can submit a ticket here: http://support.gearbest.com/ Our colleague will reply you in 24 hours! We are sorry that the live chart is some buzy, as many people contact over the world. So that may need customers to wait a little linger for their turn. Gearbest.com
Answer: Yes Adam, did you pay with PayPal? If Then contact PayPal and claim your money back and stat away from gearbest, they lied to me and now i an trying to get my 100 dollars back. There is a reason that they are NOT on eBay... So my advice to everyone is to stay far away from this socalled Company... No mail, no adress, no phone?
Answer: They are legit, just ridiculously slow in shipping. I waited 1.5 months for my "rush" order. It was shipped out in multiple pacakges and arrived at different times.
Answer: Same here, after 3months of waiting for my order and many conversations in an email ticket which went on for 1month they promised me to refund me via paypal. No refund and nothing heard from them since almost 2weeks. Keep writing here people, I hope lotz of people read it and gearbest goes bankrupt very soon
Answer: You can try the Better Business Bureau like I did however they never responded to them either, they did respond to the tickets I opened up on their site but the replies weren't of much use and not very helpful.
Answer: I wouldn't. It's been three months and I still don't have my order and their customer service is terrible. They just keep telling tryouts to wait longer.
Answer: I would advise you to stear clear. If the site does not let you order with free shipping then you have dodged a bullet. I got free shipping but the product was damaged an only fit for resting your cup on they offered a refund less the first shipping that was ment to be free or a replacement. As it cost 25 pounds to send back to resolve the matter I chose to except the replacement it came and was just as bad a tablet as the first. Take my advice and run a mile. Hope this gives you an idea what the company is like. Run run run a mile mate.
Answer: Dear Imran, Thank you for your message. About the shipping, please see our last message. For the tax, According to our website's policy import taxes are solely customer's responsibility. Please check this link http://www.gearbest.com/about/faq.html (If there is some problem receiving the delivery due to Customs) By placing an order with us, customer agrees to our terms and conditions http://www.gearbest.com/about/terms-and-conditions.html Gearbest.com
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
Dear Kladde,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Could you please tell us your order number or tracking number or ticket number so that we can offer a better solution?
We value your patronage and wish to continue serving you in the best way possible.
Gearbest.com