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Gearbest
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Gearbest

gearbest.com
Brazil
1 review
0 helpful votes
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Very good
February 19, 2018

Excellent service, excellent customer service, excellent products and excellent quality of packaging and transportation.

Date of experience: February 19, 2018
Greece
1 review
1 helpful vote
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Great experience
February 14, 2018

The best e shop for value products! Flash sales! Amazing prices! Excellent support! Quallity products!

Date of experience: February 13, 2018
Ukraine
1 review
0 helpful votes
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Fast and quality service
December 30, 2015

I haven't had any problems with my order W**************. I'm happy to use my new cellphone and tv-box. I'm going to shop at gearbest again soon.

Date of experience: December 30, 2015
Portugal
1 review
1 helpful vote
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Love Gearbest
March 11, 2019

I buy in gearbest since 2014 and never had problems. Just once i had an issue with order and they solved very quickly. Reccomend to everyone

Products used:

Smartphones, gadjets, clothes

Date of experience: March 9, 2019
Italy
1 review
0 helpful votes
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Ok
September 29, 2019

Reliable and punctual, offers always present reliable and punctual, offers always present reliable and punctual, offers always present

Date of experience: September 26, 2019
Morocco
2 reviews
0 helpful votes
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Best site
June 3, 2018

Cheap price, good quality and fast delivery cheap price, good quality and fast delivery cheap price, good quality and fast delivery

Date of experience: June 2, 2018
Germany
1 review
0 helpful votes
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Best shop in china
June 2, 2017

Best shopping experience in china, good products, very good support, fast refund, no shipping issuses

Date of experience: June 2, 2017
Saudi Arabia
1 review
0 helpful votes
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Gearbest the best
May 27, 2019

Evrything in gearbest is authentic no clone customer service is great even if my shipment lost they fix my problem or refund me as my wish

Date of experience: May 24, 2019
RU
1 review
0 helpful votes
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The best shopping
December 10, 2017

I bought a battery charger Opus BT - C3100 V2.2 at gearbest.
I received the goods of good quality. The delivery was fast. Happy with the purchase.

Date of experience: December 9, 2017
Czechia
1 review
1 helpful vote
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Nice China shopping
February 10, 2018

I ordered backpack 2 weeks ago and it arrived today. Realy nice quality and overall service like fast shipping. Also i get very nice discount :)

Date of experience: February 9, 2018
Portugal
1 review
0 helpful votes
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Great Experience
May 16, 2017

Nice service, great products and deals.
I've bought many times, always satisfied. Nothing to complain

Date of experience: May 16, 2017
France
1 review
0 helpful votes
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Very good site
March 5, 2015

Really very good
Product quality and customer service that responds to you within 24 hours
I recommend

Date of experience: March 5, 2015
GB
1 review
6 helpful votes
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Much improved
June 11, 2018
Updated review

Since 1st bad experience, & refund from paypal.

Have used them several times, with no problems.
Would now recommend.

Date of experience: June 11, 2018

Thieving fraudsters
June 11, 2018
Previous review

Ordered 10 Aug
Nothing received.

They are thieves.

Now > 4 months later nothing arrived. Refused refund.

Date of experience: November 6, 2015
California
1 review
1 helpful vote
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This is the only merchant with such a ridiculous policy. Do not buy from them if you don't want to lose your hard earned money.

Date of experience: October 23, 2015
Lily L. Gearbest Rep
over a year old

Dear Tim,

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.

We have sent you an email to your t*****ity.com with top solution.
Please check and give a confirmation back.

Thank you for your time.

Gearbest.com

RU
2 reviews
0 helpful votes
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Good online market
March 14, 2017

Highly recommended! Low prices and good quality! All products original! Shipping very fast! From minuses - bad packing of parcels

Date of experience: March 13, 2017
Italy
1 review
0 helpful votes
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Good products for cheap
July 23, 2019

Good site to shop any kind of products from china for a cheap prize, never had issues! I usually buy electronics or useful everyday gadgets.

Date of experience: July 23, 2019
France
1 review
0 helpful votes
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Best seller
April 4, 2018

This is not the first time I'm buying from Gearbest. And just like in other cases I have nothing to complain really.
They responded quickly
Respect

Date of experience: April 4, 2018
Lily L. Gearbest Rep
over a year old

Dear Andre,

Thank you for your appreciation.

If you have any concern about our website, please feel free to contact us.

Thank you,

Gearbest Customer Service Center

RU
1 review
1 helpful vote
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GearBEST
February 6, 2018

According to me - best internet market atm. Have ordered tons of geek stuff, phones for family etc. - everything is cheap and works perfectly!

Date of experience: February 5, 2018
Poland
1 review
0 helpful votes
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Excellent!
January 26, 2019

I'm very happy with gearbest.com.
Fast shipping, first class goods, I recommend! The best shop in universe!

Date of experience: December 28, 2018
Spain
1 review
6 helpful votes
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Cabrones
November 10, 2015

Several times asked for shipping confirmation or refund and feel that simply they steal my money.
J. d.

Date of experience: November 10, 2015

Overview

The company's reputation is significantly marred by widespread customer dissatisfaction, primarily stemming from persistent issues with order fulfillment, delays, and inadequate customer support. Many customers report difficulties in receiving refunds, with some waiting over a year without resolution. While a minority of reviews highlight positive experiences regarding product quality and timely delivery, these instances are overshadowed by the overwhelming negative feedback. Overall, the sentiment reflects a lack of reliability and transparency, leading to a recommendation for potential buyers to exercise caution when considering purchases from this company.

This summary is generated by AI, based on text from customer reviews

service
3,486
value
3,462
shipping
3,494
returns
2,586
quality
3,441