Pictures made clothes look gorgeous.
Easy to order inline.
Took a ridiculous amount of time to ship/ actually arrive. If I had been pleased with the clothes, the wait would have been worth it, maybe.
Instead I was EXTREMELY disappointed in the fabric, the sewing details, and I did NOT try anything on. I could tell instantly that I did not like anything. I am returning everything! It has been a HUGE waste of my time. I will NOT ever order again. Kindly remove me from any further on line advertising. But your survey of customer satisfaction is superb. Contacting you online has been easy. I truly wish that I had been happy.
I was hoping to wear one or 2 items for this weekend, but I will not, so I must look elsewhere.
I know you have a tough job/business.
I recently joined this online boutique and have been impressed by the style, quality and price of the clothing and some accessories such as bracelets. I have bought items that are really stylish and it would cost a lot more to buy them in a mall stores. The purchase and delivery have also been good.
Lovely selection! Hopefully they fit Confusing about codes to use as unsure which give best discounts Should be automatic system that gives best discount!
Just Received some of my items!
Sadly, disappointed in quality of fabrics used! Will certainly be more attentive to description of fabrics in future if I choose to order again. Perhaps a little more detail in this area would be helpful. Sadly I will be returning about half of my order due to poor fit.
Thank you for your feedback and sorry for the inconvenience.
One order can only get one discount and you have enjoyed it.
As we checked, your parcel(s) both delivered. Which item you have not received? Please advise.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to improve the quality of our products.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
Lovely selection! Hopefully they fit Confusing about codes to use as unsure which give best discounts Should be automatic system that gives best discount!
There is SO much to say so I'm just going to shorten it. This company is crap. Sells cheap ugly imitations (not good ones either!) of the pictures they post. Takes forever to arrive. I'm still waiting for my 3rd item out of the same order and it was the one I was most excited about. Now, after seeing what they sent me, I'm no longer excited to get this package. They are purposely defrauding people! So disappointed, they ruined my Christmas. I'm searching the internet to leave as many NEGATIVE reviews of this company as possible so other people don't fall into this trap.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Soo many good buys and styles in an affordable price range, but be mindful the fabric is not forgiving. A size chart is listed with each product--which I didn't realize. Also, the fabrick does not seem to be wrinkle-free.
Sorry that you are not satisfied with the item(s). Our representative has contacted you by email, please check our inbox or spambox. Hope we can find a better solution for this case.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Soo many good buys and styles in an affordable price range.
I ordered dress from justfashionnow and it delivered within 3 days. The quality is very good. Additional discount using coupon code offered by them always attract me to shop from here even though I didn't want to shop online.
Ordering was easy but the delivery took a long time. I love the look of the t-shirts but the size XL was too small and I ordered that size just to make sure there was ample room even though I normally wear a L. The shirts fit more like a M. Maybe it is because they are more fitted in the waistline.
Ordered shoes, they were too big plus had leather damage on each of the two shoes. Tried to return, they didn't honor their return policy. They tried to negotiate an offer for me to keep the shoes and they'd reimburse me a ridiculous amount. I didn't accept. They finally offered me an amount that was still poor but now it was becoming a waste of my time. I accepted their offer, kept the shoes and now will try to sell and at least come away with something more than what was offered. Beware when working with these affiliate companies.
I ordered a dress that showed glitter paint but when it arrived is was just plain paint. I am giving you another chance the sweater shows glittery sequins and sparkles, we will see when it is delivered.
Had to try a second time to get what I wanted No explanation from you about why it was refused first time
Experience shopping online for about a year. During this time, a positive experience, emerging issues are resolved quickly. Like bonus system, a lot of promotional coupons that make the purchase attractive.
My opinion: I recomend this store to buy.
Clothes took forever to arrive. Did not like any of them and sizes are not comparable to any other company I order from. Wanted to return for refund but found out I would have to send clothes back to China at my expense or if I wanted they would issue me a very small credit. I cant imagine anyone would spend the money to return the clothing to China since it would be to costly so I opted for the credit. Will see if that happens. Not ordering from this company again.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.
So far so good... cant wait to see what the clothes look like
Products look great online... when you get your merchandise a month later they look NOTHING like what is pictured. Cheaply made from garbage fabrics. When you look to return the products they state they are overseas and it is very expensive and time consuming to do returns. They then offer you a 15% credit on the merchandise only... which in my case turned out to be $10.00. DO not waste your time and money.
Sorry for making you feel like that. But we are trying our best to solve the problems encountered and make our customers satisfied.We will refund for the cancelled and returned items.We are doing every effort to provide best products and services, and always welcome your valuable advise.
All the items in this online boutique are absolutely stunning! Not only that, I am amazed at how excellent the quality of your clothing is. This boutique will always be my best choice for online clothing shopping.
I ordered my birthday dress and it arrived earlier than expected. I always fear that when I order online, my product will not arrive on time. The dress looks exactly like the image provided by this website
I just love the huge selection of fashion to choose from, and that most things are offered in many different colours, but I caution customers to check twice about the sizing/measurements. Some things tend to fit smaller.
I strongly disagree with JFN's return policy. It is extremely expensive to return items for a refund since customers would have to pay to return articles to China. This is not good customer relations. Twice I have been misled when ordering from JFN. The sizing was wrong. I ordered the items in size XXL and when I received them they only fit like size L. I could not return them because it was so expensive for the postage to China and especially because I had to have a tracking number which made it more expensive. When I complained, I was told I would get a percentage off on my next order, which is this present order, but I did not. You have terrible customer service and do not have accurage sizing. If the article I ordered in size Small (6 to 8) is too small, I will never order from JFN again and I will make it known what a poor company you are.
Extremely impressed with the international delivery. Unfortunately I ordered the wrong size but I was able to easily exchange with a simple email, they are very helpful. I will recommend them to my extensive group of friends!
I have already ordered 3 blouses in this online boutique, I loved them all. I had a problem with a payment but you all were extremely quick to fix my mistake, making sure I was satisfied. Recommended.
I really like this webstore, it has massive varieties of items which i like the most about their store and their product or service quality is superb. I also suggest my friends to shop from this website.
All online shopping was great here! The clothes and accessories are super nice! I really love how the clothes and jewelry are affordable and you can wear them in multiple ways, which is always a huge win!
You will not get your money back. You will need to return any unwanted items to a remote location in China, which I'm sure is a 3rd world labor factory.
Clothing is horrible! Thin, lime the lining of a dress, ordered XL got a 4 X. One shoe longer than the other. Cheap, cheap and can get no money back because it is $30-$40 to ship back. Can not unsubscribe to emails. If you order, please use credit card so you can dispute more effectively. I used PayPal and lost $100. Will be taking the rags to Goodwill.
Beware. Beware Beware
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry that you are not satisfied with the item(s).
As we checked, there is only one item you have not received. However, It is out of stock. Would you like to change to another one at the same price or get a refund?
White Paneled Cotton-Blend Long Sleeve Striped Shirts & Tops
Color: White; size: XL
-158358335
WP-065369350 6.87 USD
We value your business and we promise you that we will settle this matter at the best way we can.