I ordered 4 items, all in the same size. Two fit and two were way to small, and I mean way too small. I purchased the items at great prices as "final sale", which made them non-returnable. I suggest better control over labeling sizes.
I am so embarrassed that I was scammed by this company. I thought I was ordering from a UK company and that I was supporting UK designers. I ordered 8 clothing items and not one was as they advertised. All were so cheaply made, labels missing, colours muted, two had stains on the fabric, the cuts were not as pictured. One was so not similar, it was ridiculous. It was advertised in writing and in pictures that it was an embroidered dress, made of a cotton-blend fabric, and in shades of red and pink. The item I received had NO embroidery, was a shiny polyester, and the print had blue all over it. I did not get what I paid for. If I wanted my money back, they told me I had to pay to return the item to an address in CHINA, and only if they confirmed they received the item back in perfect condition, would they refund all my money. I will never order from this company again.
Good quality website and good quality products. The winter stuff is great, the knitted dress variety is beautiful and fits well. Just remember to take careful measurements of yourself and compare with the given sizw chart.
The delivery of my coat took a little more time than I expected, but I was willing to be patient because everything is slower being shipped these days. The coar was not as nice as I had hoped. I tried it on and was covered with fuzzies. I can`t wear it util it is cleaned. I don`t drive so I have no access to a dry cleaner very easily, so my other alternitive is to wash it in cold water and hope for the best.
Love thecoat and shopping was quick and easy.
The white lace top is OK, but at Shien it is $6.99 and I paid $12.99. The dress is way to big even for a size small that I ordered. I am still waiting for a return label to send it back, it is still in the original bag.
It was easy to find what I was looking for. I am hoping I ordered the right size.
I purchased a Dress for my Granddaughters wedding along with a shirt. USPS didn't deliver the package to me even though they said they did. I am trying to get something done through USPS. This makes 3 packages I didn't get this month even though they said they delivered them.
Was very dissatified with products shoes did not fit right and blouse was too big. I wanted to send back for refund the shipping was as much as the purchase price bcause it was going to China. Had I known the product was from China I would not have ordered them. Very dissatified and will never order again. You did offer 5 percent refund and keep product so I took that which i have received $7. Something for an order that was about $54.00
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
In order to avoid unnecessary inconvenience to customers, we usually offer partial refunds and you can still keep these items, sorry that you are not satisfied
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I bought two pairs of shoes from JustFashionNow. The shoes bear no resemblance to the photos and are of such low quality that I am embarrassed by them, and would never wear them outside of the house. I will use them as slippers.
I will never purchase from this site again.
Only problem I have is with some earrings and one pair of shoes.
All the inside lining of the shoes have peeled off as soon as I put them on.
Earrings - I have lost several. Possibly due to covid with having to wear face masks..
I very much like the clothes I have ordered from JustFashionNow! Most of what I have ordered have been good quality and a good fit! However, I have gotten a few in the wrong size sent and a few have been larger than expected! My biggest concern is that I have not been able to reach anyone to get returns sent back. The website give you options and when you click on them there is nothing to help you! Chat's have know one on them! NO address or options!
Also lately when I get an advertisement when I click on a new item there is nothing there! Different categories open up to no pictures, information etc.
I have several items to return for different sizing but can not find any help!
I have for now decided not to purchase anymore clothes until something changes!
I received the "opal" & enamel floral painted ring & I was disappointed. Yes it did resemble the picture of the ring but that is all. The opal is really fake looking and the enamel flowers on both sides of the ring do not come close what is reported iń the magaziñe
Love the price, waiting to see the quality
JFN are nothing but crooks. I did notify the BBB and I was contacted by a PayPal Rep. I received a complete refund without having to send the scammers back their garbage. I was also assured that when enough complaints come in, PayPal addresses the larger issue. I could not get them to commit to letting me know if and when they will dissolve the business relationship. JFN is an illegitimate company who has scammed money out of our economy. JFN needs to be held accountable and return the money that they have cheated several thousand consumers out of. The individuals behind the crooked dealings of JFN need to be convicted and fined.
Sorry for the unhappy experience with us, we will keep improving our services and products.
You will receive junk. The items are nothing like what is described on their website. Just FashionNow pulls photos straight off websites from legitimate companies and sends out poorly constructed garments that barely resemble the items that you think you are purchasing. They have a third party account with PayPal and even though one takes hours following the customer service procedure for a dispute you will not receive proper customer service. PayPal claims that because it is not a transaction directly from a personal account their hands are tied. Huge cooperations like PayPal should not get away with engaging in fraudulent business practices with other companies overseas, but they are. I believe that there are thousands of others who have been bamboozled by Just FashionNow and I would be interested in filing a class-action suit. (I am providing both images used on their website and images of what was sent out.
I pray that this is not a fraud company I guess I will see that why I long order one thing. Second thing is I hope your sizing is up with the USA third I pray that your return policy is good if it doesn't fit. I wear a size 10 in us clothing.
Website to get quality clothes for all girls. The range of clothing is beautiful. It was easy to navigate, reviews are MOST USEFUL in improving my shopping experience. The range of clothes in stock are of reliable quality.
I ordered a dress at the beginning of August and got an email on 24th saying it was delayed.
I have still not received anything and it is 7th Sept. I have tried to email them regarding my order and every email has bounced back.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
The sundress runs true true to size. Fits nice and looks goos. I wish the fabric description was a bit clearer. The material doesn't have the usual cotton feel to, it, even though the description said it's cotton.
So far, it's good. I do wish reviews would talk more about fit…eg. Do sizes run true or do they larger or smaller.
I just love your clothing!
I would have worn your clothing when I was younger. What nice selections.
I do not buy as much, since my clothes closet is busting at it's seams from all the clothes I have purchased over many years.
I do enjoy looking at them.
Rusty Lenhof
The dress was much cuter in the online picture than it is in reality. It said it was 100% cotton, it feels like it is synthetic. The size is much bigger than a normal medium. I am not satisfied with it. But because it took so long for it to get here I can't imagine getting my money back.
I like the website and the styles are cute.
This is my first order. I hope to like the dress
Recieved all my products, 3 separate parcels, which was fine.
Was a little disappointed, as the sizes were all different even though I ordered small.
The colours were nothing like the photos showing the products that I order.
10mths after returning items & getting NO refund the items have today been redelivered. I wanted a refund as the items were very poor quality, Hopeless company who make returning items expensive and very difficult. I will not give up, which is what they expect.
Could you tell us your order number so that we can handle the issue in proper manner?
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers. Besides, different computers have different screen resolutions so it’s possible that the colours, particularly neon tones, will be slightly different in real life from what you see on your screen. Hope for your understanding. We will forward your feedback to our product department for improvement. If there is any question or confusion, please email us support@justfashionnow.com. We will help you to resolve the issue ASAP.