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JustFashionNow

How would you rate JustFashionNow?
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Tennessee
1 review
0 helpful votes
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Mixed review
October 10, 2021

I ordered 4 items, all in the same size. Two fit and two were way to small, and I mean way too small. I purchased the items at great prices as "final sale", which made them non-returnable. I suggest better control over labeling sizes.

Date of experience: October 10, 2021
Canada
1 review
0 helpful votes
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I am so embarrassed that I was scammed by this company. I thought I was ordering from a UK company and that I was supporting UK designers. I ordered 8 clothing items and not one was as they advertised. All were so cheaply made, labels missing, colours muted, two had stains on the fabric, the cuts were not as pictured. One was so not similar, it was ridiculous. It was advertised in writing and in pictures that it was an embroidered dress, made of a cotton-blend fabric, and in shades of red and pink. The item I received had NO embroidery, was a shiny polyester, and the print had blue all over it. I did not get what I paid for. If I wanted my money back, they told me I had to pay to return the item to an address in CHINA, and only if they confirmed they received the item back in perfect condition, would they refund all my money. I will never order from this company again.

Date of experience: May 30, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers. Besides, different computers have different screen resolutions so it’s possible that the colours, particularly neon tones, will be slightly different in real life from what you see on your screen. Hope for your understanding. We will forward your feedback to our product department for improvement. If there is any question or confusion, please email us support@justfashionnow.com. We will help you to resolve the issue ASAP.

Pakistan
1 review
2 helpful votes
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Good quality website and good quality products. The winter stuff is great, the knitted dress variety is beautiful and fits well. Just remember to take careful measurements of yourself and compare with the given sizw chart.

Date of experience: October 26, 2018
New Jersey
2 reviews
0 helpful votes
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Coat
December 5, 2022
Updated review

The delivery of my coat took a little more time than I expected, but I was willing to be patient because everything is slower being shipped these days. The coar was not as nice as I had hoped. I tried it on and was covered with fuzzies. I can`t wear it util it is cleaned. I don`t drive so I have no access to a dry cleaner very easily, so my other alternitive is to wash it in cold water and hope for the best.

Date of experience: November 5, 2022

Love thecoat and shopping was quick and easy
October 6, 2022
Previous review

Love thecoat and shopping was quick and easy.

Date of experience: October 6, 2022
Florida
1 review
0 helpful votes
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Dissapointed.
July 1, 2023
Updated review

The white lace top is OK, but at Shien it is $6.99 and I paid $12.99. The dress is way to big even for a size small that I ordered. I am still waiting for a return label to send it back, it is still in the original bag.

Date of experience: June 1, 2023

It was easy to find what I was looking for
May 2, 2023
Previous review

It was easy to find what I was looking for. I am hoping I ordered the right size.

Date of experience: May 2, 2023
Texas
1 review
0 helpful votes
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Package not Received
August 24, 2023

I purchased a Dress for my Granddaughters wedding along with a shirt. USPS didn't deliver the package to me even though they said they did. I am trying to get something done through USPS. This makes 3 packages I didn't get this month even though they said they delivered them.

Date of experience: August 24, 2023
Maryland
1 review
0 helpful votes
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Sandals and shirt
May 14, 2022
Updated review

Was very dissatified with products shoes did not fit right and blouse was too big. I wanted to send back for refund the shipping was as much as the purchase price bcause it was going to China. Had I known the product was from China I would not have ordered them. Very dissatified and will never order again. You did offer 5 percent refund and keep product so I took that which i have received $7. Something for an order that was about $54.00

Date of experience: April 14, 2022
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

In order to avoid unnecessary inconvenience to customers, we usually offer partial refunds and you can still keep these items, sorry that you are not satisfied

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.

Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Very easy to use
March 10, 2022
Previous review

Very easy to use

Date of experience: March 10, 2022
Colorado
1 review
0 helpful votes
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Total Garbage
March 2, 2023

I bought two pairs of shoes from JustFashionNow. The shoes bear no resemblance to the photos and are of such low quality that I am embarrassed by them, and would never wear them outside of the house. I will use them as slippers.

I will never purchase from this site again.

Date of experience: March 2, 2023
New Zealand
1 review
0 helpful votes
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Excellent service.
October 23, 2022
Updated review

Only problem I have is with some earrings and one pair of shoes.
All the inside lining of the shoes have peeled off as soon as I put them on.
Earrings - I have lost several. Possibly due to covid with having to wear face masks..

Date of experience: October 23, 2022

So many nice goodies
September 22, 2022
Previous review

So many nice goodies. Thanks.

Date of experience: September 22, 2022
Wyoming
1 review
0 helpful votes
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I very much like the clothes I have ordered from JustFashionNow! Most of what I have ordered have been good quality and a good fit! However, I have gotten a few in the wrong size sent and a few have been larger than expected! My biggest concern is that I have not been able to reach anyone to get returns sent back. The website give you options and when you click on them there is nothing to help you! Chat's have know one on them! NO address or options!

Also lately when I get an advertisement when I click on a new item there is nothing there! Different categories open up to no pictures, information etc.

I have several items to return for different sizing but can not find any help!

I have for now decided not to purchase anymore clothes until something changes!

Date of experience: August 30, 2023
Florida
2 reviews
0 helpful votes
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Not as nice as the picture
July 9, 2022
Updated review

I received the "opal" & enamel floral painted ring & I was disappointed. Yes it did resemble the picture of the ring but that is all. The opal is really fake looking and the enamel flowers on both sides of the ring do not come close what is reported iń the magaziñe

Date of experience: June 9, 2022

Love the price, waiting to see the quality
May 10, 2022
Previous review

Love the price, waiting to see the quality

Date of experience: May 10, 2022
California
2 reviews
9 helpful votes
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JFN is a Scam PayPal made Good
April 17, 2020
Updated review

JFN are nothing but crooks. I did notify the BBB and I was contacted by a PayPal Rep. I received a complete refund without having to send the scammers back their garbage. I was also assured that when enough complaints come in, PayPal addresses the larger issue. I could not get them to commit to letting me know if and when they will dissolve the business relationship. JFN is an illegitimate company who has scammed money out of our economy. JFN needs to be held accountable and return the money that they have cheated several thousand consumers out of. The individuals behind the crooked dealings of JFN need to be convicted and fined.

Date of experience: April 17, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the unhappy experience with us, we will keep improving our services and products.


You will receive junk. The items are nothing like what is described on their website. Just FashionNow pulls photos straight off websites from legitimate companies and sends out poorly constructed garments that barely resemble the items that you think you are purchasing. They have a third party account with PayPal and even though one takes hours following the customer service procedure for a dispute you will not receive proper customer service. PayPal claims that because it is not a transaction directly from a personal account their hands are tied. Huge cooperations like PayPal should not get away with engaging in fraudulent business practices with other companies overseas, but they are. I believe that there are thousands of others who have been bamboozled by Just FashionNow and I would be interested in filing a class-action suit. (I am providing both images used on their website and images of what was sent out.

+5
Date of experience: February 29, 2020
Oregon
1 review
0 helpful votes
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I pray that this is not a fraud company I guess I will see that why I long order one thing. Second thing is I hope your sizing is up with the USA third I pray that your return policy is good if it doesn't fit. I wear a size 10 in us clothing.

Date of experience: March 14, 2022
Georgia
1 review
0 helpful votes
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Website to get quality clothes for all girls. The range of clothing is beautiful. It was easy to navigate, reviews are MOST USEFUL in improving my shopping experience. The range of clothes in stock are of reliable quality.

Date of experience: February 28, 2021
GB
1 review
5 helpful votes
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SCAM
September 6, 2018

I ordered a dress at the beginning of August and got an email on 24th saying it was delayed.
I have still not received anything and it is 7th Sept. I have tried to email them regarding my order and every email has bounced back.

Date of experience: September 6, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Wisconsin
1 review
0 helpful votes
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Comfortable and cool
July 28, 2021
Updated review

The sundress runs true true to size. Fits nice and looks goos. I wish the fabric description was a bit clearer. The material doesn't have the usual cotton feel to, it, even though the description said it's cotton.

Date of experience: July 28, 2021

So far, it's good
June 28, 2021
Previous review

So far, it's good. I do wish reviews would talk more about fit…eg. Do sizes run true or do they larger or smaller.

Date of experience: June 28, 2021
Florida
1 review
0 helpful votes
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Beautiful clothing!
August 11, 2022

I just love your clothing!
I would have worn your clothing when I was younger. What nice selections.
I do not buy as much, since my clothes closet is busting at it's seams from all the clothes I have purchased over many years.
I do enjoy looking at them.
Rusty Lenhof

Date of experience: August 11, 2022
Illinois
1 review
0 helpful votes
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Poor quality and very slow delivery.
July 12, 2021
Updated review

The dress was much cuter in the online picture than it is in reality. It said it was 100% cotton, it feels like it is synthetic. The size is much bigger than a normal medium. I am not satisfied with it. But because it took so long for it to get here I can't imagine getting my money back.

Date of experience: July 12, 2021

I like the website and the styles are cute
June 11, 2021
Previous review

I like the website and the styles are cute.
This is my first order. I hope to like the dress

Date of experience: June 11, 2021
Australia
1 review
0 helpful votes
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Mixed report
January 28, 2023
Updated review

Recieved all my products, 3 separate parcels, which was fine.
Was a little disappointed, as the sizes were all different even though I ordered small.
The colours were nothing like the photos showing the products that I order.

Date of experience: December 29, 2022

Good info about products
November 26, 2022
Previous review

Good info about products

Date of experience: November 26, 2022
GB
1 review
1 helpful vote
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APPALING COMPANY
August 18, 2020

10mths after returning items & getting NO refund the items have today been redelivered. I wanted a refund as the items were very poor quality, Hopeless company who make returning items expensive and very difficult. I will not give up, which is what they expect.

Date of experience: August 18, 2020
Justfashion N. JustFashionNow Rep
over a year old

Could you tell us your order number so that we can handle the issue in proper manner?

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

Instant Feedback

122,843 reviews
+347